Reposted yesterday

Waiter

The Ivy
Pay Estimated pay: £9.65-12.00 per hour

Location Liverpool, North West, L2 4TA

The Breakroom Take

5.4

Rated 5.4 out of 10, based on 228 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Pays all ages fairly
  • Recommended by students
  • Paid breaks
  • Recommended by parents
  • Proper breaks

About The Ivy

The Ivy is a restaurant company. They serve British food.

Job description from The Ivy

Hidden behind the signature harlequin stained-glass windows lies a n iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence .

We are searching for a confident Waiter to join a dynamic and supportive team in one of the UKs most-loved restaurant brands .

Benefits & R ewards :

  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.

  • Celeb...


Job insights from Breakroom

Waiters and waitresses

Waiters and waitresses serve food and drinks to customers in restaurants and cafes

What you’ll do as a waiter or waitress:

  • Serve food and drink
  • Deal with customers
  • Take payments
  • Be responsible for health and safety
  • Take orders and listen to customers

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Walking
  • Wearing a uniform
  • Anti-social hours
  • Dealing with customers
  • Using a computer

Map

Liverpool, North West, L2 4TA

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do The Ivy pay waiters enough to live on?

    Some people are not paid a living wage.

    How we know this

    41% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 32 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do The Ivy pay waiters market rates?

    Most people are paid above average for their job.

    How we know this

    91% of people are paid above average for the type of work they do.

    Based on data from 34 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do waiters at The Ivy get paid the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what The Ivy pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 36 people who took the Breakroom Quiz between July 2022 and September 2024.

  • Okay
  • Only some people get paid breaks

    Do waiters at The Ivy get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    37% of people say they don’t get paid breaks.

    Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do The Ivy pay waiters sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    97% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 31 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do waiters at The Ivy do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    70% of people report that they don’t do extra unpaid work.

    Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do waiters get of their shift pattern at The Ivy?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 88% of people with changing schedules report getting one week notice or less.
    • 12% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 34 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do waiters at The Ivy worry about hours?

    Some people worry about getting enough hours.

    How we know this

    41% of people report they worry about getting enough hours.

    Based on data from 34 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do waiters at The Ivy get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    38% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 32 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for waiters at The Ivy to change shifts?

    Some people find it hard to change shifts.

    How we know this

    54% of people report that it’s hard to change shifts if they need to.

    Based on data from 26 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for waiters to book a holiday at The Ivy?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 26 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do The Ivy managers change waiters shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    50% of people say their manager changes their shifts at the last minute.

    Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for waiters to take sick leave at The Ivy?

    Some people find it hard to take sick leave.

    How we know this

    43% of people report that it’s hard to take time off if they are sick.

    Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do waiters work the same number they are contracted for at The Ivy?

    Most people work a lot more hours than their contact..

    How we know this

    75% of people report working 8 hours or more than their contract.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most students say it’s good

    Is waiters at The Ivy job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    92% of students report this is a good place to work if you’re studying.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and July 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

Workplace

    Okay
  • Only some people feel treated with respect

    Do waiters at The Ivy feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    41% of people say they’re not treated with respect by their managers.

    Based on data from 39 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do waiters at The Ivy get proper breaks?

    Most people get proper breaks.

    How we know this

    75% of people report that they get to take proper breaks.

    Based on data from 32 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for waiters to work at The Ivy?

    Most people feel stressed here.

    How we know this

    79% of people say they often feel stressed at work.

    Based on data from 33 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do waiters at The Ivy enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    58% of people report they don’t enjoy their job.

    Based on data from 26 people who took the Breakroom Quiz between October 2022 and September 2024.

  • Okay
  • Only some people recommend their team

    Do waiters at The Ivy recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 34 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do waiters get enough training when they start at The Ivy?

    Some people did’t get enough training when they started.

    How we know this

    53% of people report they didn’t get enough training when they started working here.

    Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are waiters given support to progress at The Ivy?

    Only some people are given support to progress here.

    How we know this

    In the last year, 65% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 31 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do waiters think The Ivy head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    71% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 31 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do waiters feel well informed about how The Ivy is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    59% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 32 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at The Ivy

What The Ivy employees say about their job

  • Best thing

    The people I work with

    Worst thing

    The job itself expects way too much.

    5.5

    The Ivy Waiter, June 2024

  • Best thing

    The team

    Worst thing

    Boring and repetitive

    6.7

    The Ivy Bar staff, April 2024

See more reviews
  • Best thing

    Meeting new people, diversity from day to day

    Worst thing

    Ridiculously long shifts (upto 17 hours) with a pay that doesn’t match your effort.

    4.7

    The Ivy Bartender, January 2024

  • Best thing

    Fast paced environment, good team/ nice coworkers, staff food.

    Worst thing

    Physically demanding, very busy service.

    6.1

    The Ivy Employee, April 2023

  • Best thing

    50% off bill when you go to eat

    Worst thing

    People have no idea what they are doing, lack of training, No care for what they do.

    4.7

    The Ivy Sous chef, August 2022

  • Best thing

    The people, lots of kind staff and makes it easy to work together

    Worst thing

    The late finishing time , not enough staff of shift.

    3.0

    The Ivy Employee, June 2022

  • Best thing

    The people you work with are really friendly, respectful and welcoming

    Worst thing

    Sometime understaffed if one person calls sick the day is bad and it gets really busy increasing risks of dropping the black platters that the food is on

    9.1

    The Ivy Employee, May 2022

  • Best thing

    Keeps occupied

    Worst thing

    Hours
    Alone all the time
    Stressed
    Too much to handle on your own sometimes

    5.5

    The Ivy Bar staff, May 2022

  • Best thing

    The people. Benefits. Learning on the job. Esteemed company, so perfect for your CV.

    Worst thing

    Long hours. Little variance in shift patterns. Closing shifts most often run into the early hours of the morning—up to 3am

    9.1

    The Ivy Bartender, December 2021

  • Best thing

    Contracted hours, decent pay, helpful colleagues

    Worst thing

    Stressful when busy, odd hours, no sick pay

    6.2

    The Ivy Receptionist, July 2021

  • More reviews from The Ivy employees

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