Seasonal Sales Assistant
Card Factory
Estimated pay: £7.43-11.44 per hour
Belfast, BT12 6HU
Part time, contract
The Breakroom Take
- People enjoy this job
- Recommended by students
- Recommended by parents
- Respectful managers
- Proper training
- Learn new skills
- Proper breaks
About Card Factory
Card Factory is a retailer. They sell greetings cards, wrapping paper, gifts and balloons.
Job description from Card Factory
Overview
Job Introduction
At cardfactory we’re all about helping our customers celebrate life’s special moments, whatever they are. We see ourselves as celebration experts and we need someone like you to help us spread more cheer as we get closer to the festive season.
Location: Boucher Retail Park
Contracted Hours Available: 8 per location
Fixed-Term Contract: Ending 29th December 2024
Main Responsibilities
Spreading festive cheer is so much fun, but it’s also very busy. From now onwards, we’re a lot like elves busily preparing for the big day, 25th December, and we need more people to join the party. This is where you come in.
As a Seasonal Sales Assistant, day to day you’ll be doing things like:
- Ensuring that the customer is at the heart of everything you do in store. It\'s the customer promise that all our colleagues work to.
- Making our customers feel welcomed wowed and won over. That’s the way we do things at cardfactory.
- Serving customers at the tills, ensuring they found everything they needed in their visit.
- Recommending our amazing product ranges to our customers. We have a lot more than cards to offer so upselling our great gifts and wrap ranges will be a big part of your day, not forgetting about cardfactory.co.uk and gettingpersonal.co.uk as well.
- Unpacking and restocking our products. We need to ensure our shelves are well stocked, so our customers have our full product range to select from when they visit store.
- Helping with stock take and merchandising our products from time to time.
- Being part of a fantastic team, all passionate about celebrations and spreading more cheer. Tis the season to be jolly after all.
The Ideal Candidate
Having experience in retail isn\'t essential. We’ll show you how to use the tills and find stock.
What we do want is people who are friendly, approachable, and helpful.
It can get pretty busy in store, so you’ll need to be comfortable being on your feet, working at a fast pace and OK changing your priorities during each shift.
We look for people to work across 1000+ stores over the festive season so you might be able to work across a few close-by stores if you are available for more hours. This is optional and we’ll chat to you in your interview more about how this would work.
If you think being a celebration expert sounds a great as we do, if you have good communications skills, enjoy talking to people and are looking for some extra cash for Christmas then a Seasonal Sales Assistant role might just be the perfect fit for you.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Card Factory pay sales assistants enough to live on?
Most people are not paid a living wage.
How we know this
100% of people say they are paid below the Real Living Wage for where they live.Based on data from 68 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Card Factory pay sales assistants market rates?
Most people are paid less than average for their job.
How we know this
90% of people are paid below average for the type of work they do.Based on data from 73 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do sales assistants at Card Factory get paid the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Card Factory pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 158 people who took the Breakroom Quiz between June 2022 and October 2024.
Needs improving
-
Most people don’t get paid breaks
Do sales assistants at Card Factory get paid breaks?
No. Most people don’t get paid breaks.
How we know this
97% of people say they don’t get paid breaks.Based on data from 68 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Card Factory pay sales assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
93% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 56 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do sales assistants at Card Factory do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
82% of people report that they don’t do extra unpaid work.Based on data from 60 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do sales assistants get of their shift pattern at Card Factory?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 21% of people with changing schedules report getting one week notice or less.
- 15% of people with changing schedules report getting two weeks notice.
- 45% of people with changing schedules report getting three weeks notice.
- 18% of people with changing schedules report getting four weeks notice or more.
Based on data from 71 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do sales assistants at Card Factory worry about hours?
Some people worry about getting enough hours.
How we know this
55% of people report they worry about getting enough hours.Based on data from 73 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do sales assistants at Card Factory get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
67% report that their manager gives them enough choice over which shifts they work.Based on data from 70 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for sales assistants at Card Factory to change shifts?
Some people find it hard to change shifts.
How we know this
38% of people report that it’s hard to change shifts if they need to.Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for sales assistants to book a holiday at Card Factory?
Most people find it easy to book holiday.
How we know this
84% of people report it’s easy to book holidays.Based on data from 58 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Card Factory managers change sales assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
60% of people say their manager changes their shifts at the last minute.Based on data from 65 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for sales assistants to take sick leave at Card Factory?
Some people find it hard to take sick leave.
How we know this
37% of people report that it’s hard to take time off if they are sick.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is sales assistants at Card Factory job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
89% of students report this is a good place to work if you’re studying.Based on data from 37 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working as sales assistants at Card Factory good if you have caring responsibilities?
Most parents and carers say this is a good place to work.
How we know this
88% of people who care for a child or other relative report this is a good place to work.Based on data from 16 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do sales assistants at Card Factory feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
85% of people say they’re treated with respect by their managers.Based on data from 65 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do sales assistants at Card Factory get proper breaks?
Most people get proper breaks.
How we know this
75% of people report that they get to take proper breaks.Based on data from 61 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for sales assistants to work at Card Factory?
Some people feel stressed here.
How we know this
56% of people say they often feel stressed at work.Based on data from 63 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do sales assistants at Card Factory enjoy their jobs?
Most people enjoy their job.
How we know this
76% of people report they enjoy their job.Based on data from 59 people who took the Breakroom Quiz between October 2023 and October 2024.
Good
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Most people recommend their team
Do sales assistants at Card Factory recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 73 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do sales assistants get enough training when they start at Card Factory?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 65 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are sales assistants given support to progress at Card Factory?
Most people are given support to progress here.
How we know this
In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 58 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do sales assistants think Card Factory head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
63% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 59 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do sales assistants feel well informed about how Card Factory is doing?
Most people feel well informed about how the company is doing.
How we know this
71% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 58 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Card Factory employees say about their job
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Best thing
Manager and Team were friendly and pretty easy to work with
Good job for students or if you have a second job
Good notice of shifts beforehand
Customers on the whole are pretty nice (though this may depend which store you work at)Worst thing
Very little hours, you hardly get over your contract which can be as little as 4-8 hours, the pay was pretty disappointing unless you cover a lot of shifts
Only paid minimum wage but the higher ups expected us to care about things that lost "them* money such as refunds
Could be very dull, a lot of the same work weekly (Fixing cards, cashiering)
Short staffed, a lot of being on shop floor being with customers by yourselfCard Factory Sales assistant, September 2024
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Best thing
Its a fairly laid back job and people are really nice
Worst thing
Hours can be really bad and pay isn't great
Card Factory Team leader, August 2024
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About this pay
CloseEstimated pay
This pay estimate is based on data from 73 Card Factory employees who took the Breakroom Quiz between October 2023 and October 2024.
Take the Breakroom Quiz to compare your job.