Posted 9 days ago

Sales Assistant, Bolton Victoria Square

JD Sports
Pay Estimated pay: £10.60-12.00 per hour

Location Bolton, ENG
Contract time Full time, part time

The Breakroom Take

4.8

Rated 4.8 out of 10, based on 1,193 employees who took the Breakroom Quiz

See all job reviews

  • Pays all ages fairly
  • Recommended by students
  • Respectful managers
  • Proper breaks

About JD Sports

JD Sports is a retailer. They sell sportswear and trainers.

Job description from JD Sports

Job Description – Sales Assistant

We are seeking an enthusiastic Part time Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Key Details

  • Part Time Sales Assistant
  • 8 - 32 Hour a week

Benefits

  • Incremental Holiday allowance
  • Staff Discount on qualifying purchases across Group retail stores and online
  • Personal development opportunities to learn and develop at work
  • Access to Apprenticeships and accredited qualifications

What you’ll be doing

As a Full Time Sales Assistant, you’ll be doing the following:

  • Providing a knowledgeable and seamless customer experience for all customers that enter the store.
  • Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.
  • Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.

What we’re looking for

  • A positive attitude towards a fast-paced, customer focused retail environment.
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
  • Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

The Company

Since founded in 1981, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

At JD Group, we are all about finding passionate and skilled individuals who can elevate our team and have exceptional impact on the running of the business. We seek dynamic individuals who are invested in their own development, so that together we can evolve our brand's success, alongside evolving your career.

Join us in an exciting journey, where Talent meets Opportunity & Apply Today!

Job insights from Breakroom

Retail and sales assistants:

Sales assistants help customers and sell goods and services

What you’ll do as a retail and sales assistant:

  • Serve and advise customers
  • Take delivery of goods and stock
  • Arrange and display goods
  • Check for damaged or missing items
  • Handle customer payments, returns and refunds
  • Keep the store clean and tidy

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Wearing a uniform
  • Heavy lifting
  • Cleaning
  • Physical activities

Map

Bolton, ENG

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do JD Sports pay sales assistants enough to live on?

    Most people are not paid a living wage.

    How we know this

    86% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 86 people who took the Breakroom Quiz between October 2023 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do JD Sports pay sales assistants market rates?

    Most people are paid above average for their job.

    How we know this

    84% of people are paid above average for the type of work they do.

    Based on data from 97 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do sales assistants at JD Sports get paid the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what JD Sports pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 101 people who took the Breakroom Quiz between September 2023 and October 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do sales assistants at JD Sports get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    99% of people say they don’t get paid breaks.

    Based on data from 92 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do JD Sports pay sales assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    95% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 85 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do sales assistants at JD Sports do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    33% of people report that they do extra work that they don’t get paid for.

    Based on data from 78 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do sales assistants get of their shift pattern at JD Sports?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 48% of people with changing schedules report getting one week notice or less.
    • 38% of people with changing schedules report getting two weeks notice.
    • 11% of people with changing schedules report getting three weeks notice.
    • 3% of people with changing schedules report getting four weeks notice or more.

    Based on data from 96 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do sales assistants at JD Sports worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    68% of people report they don’t worry about getting enough hours.

    Based on data from 96 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do sales assistants at JD Sports get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    64% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 95 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for sales assistants at JD Sports to change shifts?

    Most people find it hard to change shifts.

    How we know this

    70% of people report that it’s hard to change shifts if they need to.

    Based on data from 71 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for sales assistants to book a holiday at JD Sports?

    Some people find it hard to book holiday.

    How we know this

    37% of people report it’s hard to book holidays.

    Based on data from 76 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do JD Sports managers change sales assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    66% of people say their manager changes their shifts at the last minute.

    Based on data from 89 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for sales assistants to take sick leave at JD Sports?

    Some people find it hard to take sick leave.

    How we know this

    49% of people report that it’s hard to take time off if they are sick.

    Based on data from 79 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is sales assistants at JD Sports job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    77% of students report this is a good place to work if you’re studying.

    Based on data from 52 people who took the Breakroom Quiz between October 2023 and September 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as sales assistants at JD Sports good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    43% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 14 people who took the Breakroom Quiz between August 2022 and July 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do sales assistants at JD Sports feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    36% of people say they’re not treated with respect by their managers.

    Based on data from 78 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do sales assistants at JD Sports get proper breaks?

    Most people get proper breaks.

    How we know this

    91% of people report that they get to take proper breaks.

    Based on data from 88 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for sales assistants to work at JD Sports?

    Most people feel stressed here.

    How we know this

    69% of people say they often feel stressed at work.

    Based on data from 93 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do sales assistants at JD Sports enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    53% of people report they don’t enjoy their job.

    Based on data from 70 people who took the Breakroom Quiz between October 2023 and October 2024.

  • Okay
  • Only some people recommend their team

    Do sales assistants at JD Sports recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    53% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 97 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do sales assistants get enough training when they start at JD Sports?

    Some people did’t get enough training when they started.

    How we know this

    51% of people report they didn’t get enough training when they started working here.

    Based on data from 87 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are sales assistants given support to progress at JD Sports?

    Only some people are given support to progress here.

    How we know this

    In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 81 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do sales assistants think JD Sports head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 83 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do sales assistants feel well informed about how JD Sports is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    49% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 88 people who took the Breakroom Quiz between October 2023 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at JD Sports

What JD Sports employees say about their job

  • Best thing

    my team are great

    Worst thing

    have to stand up all day

    5.0

    JD Sports Sales assistant, May 2024

  • Best thing

    Job about common sense. You don’t need GCSE’s or qualifications or to be a smart person. Easy job nice people & a lot of help.

    Worst thing

    The fact that one specific item that people struggle to sell, we would get told off and would be recorded on paper to give to the head office which could lose our jobs.
    The fact that one bad item you can’t sell out does all the other 99% of items u can sell. They don’t see the good they see the bad

    6.8

    JD Sports Sales assistant, April 2024

See more reviews
  • Best thing

    The social side

    Worst thing

    The customers, and how stressful it is

    5.5

    JD Sports Supervisor, April 2024

  • Best thing

    25% discount, seeing new shoes that come in/ release, my co workers make the job better to cope with

    Worst thing

    Forced to sell crep and get disciplined if not selling enough, not having enough staff, and can’t change shifts easy even when it’s for an appointment, 9/10 they make you work the first day your available after holidays

    3.7

    JD Sports Sales assistant, September 2023

  • Best thing

    The majority of the staff are really helpful and supportive.

    Worst thing

    There is a lot of pressure put on new starters and perhaps they need a little more attention to ensure they fully understand all aspects of the role.

    4.8

    JD Sports Employee, August 2022

  • Best thing

    The social aspect

    Worst thing

    The management JD has kids in management positions and they tend to single people out almost like harassment making them clean toilets etc at 6pm an hour before the their shift finishes

    3.4

    JD Sports Sales assistant, August 2022

  • Best thing

    Flexible hours and holidays, most of the year.

    Worst thing

    Area managers are terrible, they have crazy expectations and are no help when you really need them.
    The general attitude towards shop staff from head office is toxic and ridiculous.
    The days off over christmas are also terrible, a problem that needs to be fixed in the retail sector as a whole.

    The comapny does not care about staff safety and health, proven by their policy on masks. We are not allowed to challenge customers who won't wear masks which puts staffs lives at risk.

    4.9

    JD Sports Sales assistant, December 2021

  • Best thing

    Easy to book holidays

    Worst thing

    Very stressful and on minimum wage. Not properly trained and given way too many tasks to complete in 1 shift. No body guards so are asked to approach potential thieves who are sometimes armed and ask to chase them though the city centre.

    3.4

    JD Sports Sales assistant, November 2021

  • Best thing

    Getting to interact with the public
    Having the opportunity to meet new people because of my job

    Worst thing

    Being mistreated by the public
    Staff members in the same role as me trying to boss me around

    6.3

    JD Sports Sales associate, June 2021

  • Best thing

    It is a good pay for me as i am only 16, i only work 12 hours a week maximum.
    i also think it can be an overwhelming place to work during festive periods which is when i was hired. this prepares me for most other retail jobs.

    Worst thing

    Some staff look down on me because i am younger.

    5.0

    JD Sports Sales assistant, April 2021

  • More reviews from JD Sports employees

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