Waiter
Byron Burgers
Up to £16.00 per hour OTE
London
Part time
The Breakroom Take
- Respectful managers
- Proper training
- Proper breaks
About Byron Burgers
Byron Burgers is a burger restaurant.
Job description from Byron Burgers
Our Waiting Staff are the face of Byron. They spread joy and positivity and recognise how they can impact someone’s day. It’s so important to us that our teams feel comfortable bringing their true selves to work so their personalities can shine through whilst serving our guests our delicious burgers, fries & sides, plate after plate after plate. You'll love being in the heart of the business and working side by side with your fellow Byronites, because as delicious as our burgers are, our people are the most important thing in our restaurants.
What's on offer?
· Up to £16 an hour* (up to £11.44 + tronc)
· Access to your pay after you earn it with Wagestream – make your Pay Day work around you
·
Pension Scheme
· Free meal on shift
· 50% food discount for you and your friends/family
· Win High Street Shopping Vouchers through our many incentive schemes
What will you be doing?
Led by your Management Team, you’ll work alongside your fellow Byronites to deliver great service, great food, and a great time. As part of the Waiting Team with Byron, you’ll:
· Look after your guests, making them feel right at home
· Work at pace
· Recommend dishes and deliver a memorable experience
· Be able to pick up on cues, and pre-empt guest needs
* the payrate shown includes service charge which is paid with your monthly wage and is an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay. Hourly amount shown is indicative, based on current tronc allocations for this role, and actual pay may vary based on the amount of service charge collected. The basic hourly rate not including tronc is £10.42 for Under 21 and £11.44 for Over 21.
Proper Burgers, Proper People and a Properly Good Time.
We are Byron. Are you?
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
Map
London
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What employees say
Pay
-
Needs improving
-
Most people aren’t paid a living wage
Do Byron Burgers pay a living wage?
Most people are not paid a living wage.
How we know this
83% of people say they are paid below the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Byron Burgers pay market rates?
Most people are paid above average for their job.
How we know this
75% of people are paid above average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Byron Burgers get paid breaks?
No. Most people don’t get paid breaks.
How we know this
75% of people say they don’t get paid breaks.Based on data from 16 people who took the Breakroom Quiz between February 2022 and September 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Byron Burgers pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
92% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do workers at Byron Burgers do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Byron Burgers?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 83% of people with changing schedules report getting one week notice or less.
- 17% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Only some people get a choice of shifts
Do Byron Burgers workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
55% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Byron Burgers workers to change shifts?
Some people find it hard to change shifts.
How we know this
58% of people report that it’s hard to change shifts if they need to.Based on data from 12 people who took the Breakroom Quiz between February 2022 and September 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Byron Burgers?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Byron Burgers managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
64% of people say their manager changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Byron Burgers?
Some people find it hard to take sick leave.
How we know this
60% of people report that it’s hard to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between February 2022 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Byron Burgers feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do people at Byron Burgers get proper breaks?
Most people get proper breaks.
How we know this
80% of people report that they get to take proper breaks.Based on data from 15 people who took the Breakroom Quiz between February 2022 and September 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Byron Burgers?
Most people feel stressed here.
How we know this
75% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people enjoy their job
Do people at Byron Burgers enjoy their jobs?
Only some people enjoy their job.
How we know this
42% of people report they don’t enjoy their job.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Okay
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Only some people recommend their team
Do people at Byron Burgers recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do people get enough training when they start at Byron Burgers?
Most people got enough training when they started.
How we know this
75% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Byron Burgers?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Byron Burgers head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What Byron Burgers employees say about their job
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Best thing
good team members
Worst thing
hectic hot and tiring
Byron Burgers Kitchen assistant, August 2024
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Best thing
Great tips
Worst thing
Too much stresss And pressure
Byron Burgers Waitress, July 2022
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