Supervisor
Nando’s
£11.92 per hour
Milton Keynes - Stadium, Milton Keynes, Buckinghamshire, MK1 1ST
Full time
- Free food
- Recommended by students
- Paid breaks
- Respectful managers
- Proper breaks
About the job
Job description from Nando’s
This may differ for under 18s
We're looking for the best talent to join our Nando's team as Supervisors.
What's a Supervisor we hear you ask? Well, they're the people in-between the management team and the Nandocas (what we call our team members) in the restaurant. A Supervisor helps in the running of the restaurant and learns the basics of what it's like to be a Manager.
Our Supervisors get great exposure to the world of running a restaurant and managing a team. While gaining that experience, our Supervisors learn at their own place before stepping into an Assistant Manager role.
So if you see yourself running an amazing restaurant with a passionate fired-up team in the future, start your journey by applying here to become one of our Supervisors.
We love looking after our people so there are many benefits included:
- Genuine career opportunities with plenty of backing to learn and develop
- Free staff meal on every shift
- Paid breaks
- Discount for you and five others when visiting any Nando's restaurant (40% Mon-Sun)
- Structured training
- Team days and nights out...and plenty more
We look forward to hearing from you!
#LI-BK1
About Nando’s
Nando’s is a restaurant chain. They serve Portuguese-African food.
The best things about working at Nando’s
- 93% say they get paid breaks
- 85% of students say it’s good
- 72% say they have respectful managers
Featured by Nando’s, based on 1,531 employees who took the Breakroom Quiz
Perks of working at Nando’s from Nando’s
- 🍔 A free meal on every shift you work
- 💸 40% discount on Nando’s for you and up to five friends
- 🏝️ Sabbatical – an extra 4-weeks paid leave after every 5 years of service
- 🕴️ Internal development programmes to support your career development
- 🤑 Access to a great discount platform
- 🤰 Maternity and paternity leave
- 🍾 Regular regional parties and events
- 👯 Refer a friend incentive scheme
- 🗓️ 28 days holiday allowance (bank holidays not included)
Diversity and inclusion statement from Nando’s
Inspired by our Southern African heritage we know and value the richness that diversity brings, not just in running a successful business, but in creating a better world for us all to live in. We believe in inclusivity and opportunity for all - at Nando’s you will find people from every country, every race, and every religion working together and eating together.
We focus on 3 key elements to drive change: inclusive culture, education & awareness and encouraging Nandocas to be the best versions of themselves. Activities have included launching our Inclusive Leadership Programme, updating our Nandoca uniform to include headwear & pronoun name badges, and continuously reviewing our hiring and promotion practices. We're also very proud to have partnered with Diversity HTL to create an internal program aimed at Nandocas from ethnically diverse backgrounds.
Company values from Nando’s
Pride - From our humble beginnings to where we are today, we are proud of what we’ve done and where we’ve come from. Whether grilling chicken, serving customers or writing up a report, Nandocas have an eye for excellence and remain focused on producing only the very best.
Passion - Our enthusiasm and love for what we do is tangible. It generates an energy that can be felt in our restaurants and offices. This creates magic in every moment.
Courage - We face up to challenges, and support the causes we believe in. We also accept honest feedback and take responsibility when we don’t get things right. It’s this that allows us to really connect with people and with ourselves.
Integrity - Nandocas always do the right thing, even when nobody’s watching. Whether we’re honouring commitments to each other or dealing with customers, suppliers or partners. We do this not because it’s expected, but because for us there is no other way. By consistently being genuine and truthful, we do the best for one another – and everyone else benefits from that.
Family - At Nando's, it’s not about me or you, but me and you. Inspired by the African philosophy of Ubuntu, we know that we’re greater together than alone. We value everyone in our family as unique individuals. At the same time, we’re deeply connected to others, sharing responsibility, and bound together by a single PERi-thread. We make sure that there’s a seat for everyone at our family table – and it’s a big table! We welcome people from all walks of life, knowing that we are only successful, as individuals and as a brand, because of those around us.
What Nando’s employees say
1,531 Nando’s employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:
Breakroom Rating for Nando’s
Pay
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Okay
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Only some people are paid a living wage
Do Nando’s pay supervisors enough to live on?
Some people are not paid a living wage.
How we know this
41% of people say they are paid below the Real Living Wage for where they live.Based on data from 34 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Nando’s pay supervisors market rates?
Only some people are paid above average for their job.
How we know this
44% of people are paid below average for the type of work they do.Based on data from 43 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do supervisors at Nando’s get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Nando’s pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 50 people who took the Breakroom Quiz between March 2023 and January 2025.
Good
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Most people get paid breaks
Do supervisors at Nando’s get paid breaks?
Yes. Most people get paid breaks.
How we know this
95% of people say they get paid breaks.Based on data from 41 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Nando’s pay supervisors sick pay?
No. Most people don’t get proper sick pay.
How we know this
98% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 40 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do supervisors at Nando’s do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
69% of people report that they don’t do extra unpaid work.Based on data from 42 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do supervisors get of their shift pattern at Nando’s?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 23% of people with changing schedules report getting one week notice or less.
- 35% of people with changing schedules report getting two weeks notice.
- 7% of people with changing schedules report getting three weeks notice.
- 35% of people with changing schedules report getting four weeks notice or more.
Based on data from 43 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do supervisors at Nando’s worry about hours?
Most people don’t worry about getting enough hours.
How we know this
81% of people report they don’t worry about getting enough hours.Based on data from 43 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do supervisors at Nando’s get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
77% report that their manager gives them enough choice over which shifts they work.Based on data from 43 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for supervisors at Nando’s to change shifts?
Some people find it hard to change shifts.
How we know this
52% of people report that it’s hard to change shifts if they need to.Based on data from 33 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for supervisors to book a holiday at Nando’s?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 37 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Nando’s managers change supervisors shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
68% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 38 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for supervisors to take sick leave at Nando’s?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 34 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is supervisors at Nando’s job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
75% of students report this is a good place to work if you’re studying.Based on data from 20 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do supervisors at Nando’s feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
72% of people say they’re treated with respect by their managers.Based on data from 32 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do supervisors at Nando’s get proper breaks?
Some people don’t get proper breaks.
How we know this
41% of people report that they don’t get to take proper breaks.Based on data from 39 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for supervisors to work at Nando’s?
Most people feel stressed here.
How we know this
79% of people say they often feel stressed at work.Based on data from 39 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do supervisors at Nando’s enjoy their jobs?
Only some people enjoy their job.
How we know this
48% of people report they don’t enjoy their job.Based on data from 31 people who took the Breakroom Quiz between January 2024 and January 2025.
Okay
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Only some people recommend their team
Do supervisors at Nando’s recommend working with their team?
Only some people recommend working with their team.
How we know this
42% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 43 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do supervisors get enough training when they start at Nando’s?
Most people got enough training when they started.
How we know this
71% of people report they got enough training when they started working here.Based on data from 41 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are supervisors given support to progress at Nando’s?
Most people are given support to progress here.
How we know this
In the last year, 79% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 38 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do supervisors think Nando’s head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 36 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do supervisors feel well informed about how Nando’s is doing?
Most people feel well informed about how the company is doing.
How we know this
73% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 41 people who took the Breakroom Quiz between January 2024 and January 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Nando’s job reviews
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Best thing
Not as hard labour as other jobs
Worst thing
Rush time
Nando’s Supervisor, December 2024
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Reply from Talent Acquisition Social Media Executive at Nando’s, January 2025
Hey, many thanks for your review around your experience as a Supervisor. Great to see you don't find it too challenging but we'll make sure your feedback around rush time is noted too.
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Best thing
perks n discounts, making friends
Worst thing
stress, being under appreciated, rude customers, being expected to do too much
Nando’s Back of house, December 2024
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Reply from Talent Acquisition Social Media Executive at Nando’s, December 2024
Hey, many thanks for your review. Great to see you enjoy working with your team and the discount as a Nandoca, but we'd like to look into your less positive comments further - can you please email us with more detail to peoplesupport@nandos.co.uk?
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Breakroom’s rough guide to being a bar, restaurant or kitchen supervisor
Bar, restaurant and kitchen supervisors
Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive
What you’ll do as a bar, restaurant and kitchen supervisor
- Plan menus with your chefs
- Organise shifts and rotas for kitchen, waiting and bar staff
- Recruit staff and help to train them
- Plan events like weddings or birthdays
- Manage stock and budgets
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
- Managing people
- Using a computer
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