Assistant Manager - KFC
Moto
£29999 - £30000/annum
Dunstable, LU5 6HR
Full time, permanent
The Breakroom Take
- Recommended by students
- Respectful managers
- Proper breaks
About Moto
Moto is a motorway service company.
Job description from Moto
Assistant Manager - up to £30000pa
40 hours per week
Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As an Assistant Manager, you won’t just Assist, you’ll be a key part of our leadership team in store. You will be able to lead, inspire and develop your team to deliver KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
What you will get in return as an Assistant Manager
Annual bonus up to £3,640pa*
Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Restaurant Manager
What you will be doing as an Assistant Manager
As an Assistant Manager your responsibilities will involve supporting the day to day management and operation of your unit and colleagues: Including driving sales, unit budget and P&L, delivering brand standards, Health & Safety and recruitment.
Responsible for driving consistent high quality customer service
Reporting to the Restaurant Manager, feeding back on potential issues, progress and overall performance.
What Skills & Knowledge you’ll need
An understanding of maximising profit by driving sales and controlling costs
An ability to build strong and positive relationships with stakeholders
Adhering to and ensuring delivery of brand standards
An emerging track record in managing and leading teams in a high volume, retail or catering brand environment
An efficient and productive manager, ensuring delivery of task’s in an effective and timely manner.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be an assistant manager or deputy manager looking for that next challenge. We want to hear from you!
Where our customer’s journey pauses, yours just begins.
Apply today!
*Please note internally this role is called Assistant Department Manager
*Annual bonus of up to 13%, final value subject to location and performance
INDDM
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Moto pay a living wage?
Some people are not paid a living wage.
How we know this
44% of people say they are paid below the Real Living Wage for where they live.Based on data from 62 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Moto pay market rates?
Most people are paid above average for their job.
How we know this
73% of people are paid above average for the type of work they do.Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do Moto pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Moto pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 56 people who took the Breakroom Quiz between May 2022 and December 2024.
Needs improving
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Most people don’t get paid breaks
Do workers at Moto get paid breaks?
No. Most people don’t get paid breaks.
How we know this
96% of people say they don’t get paid breaks.Based on data from 76 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Moto pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
70% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Moto do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
46% of people report that they do extra work that they don’t get paid for.Based on data from 69 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Moto?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 34% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 23% of people with changing schedules report getting three weeks notice.
- 14% of people with changing schedules report getting four weeks notice or more.
Based on data from 73 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Moto worry about hours?
Most people don’t worry about getting enough hours.
How we know this
78% of people report they don’t worry about getting enough hours.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Moto workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
47% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Moto workers to change shifts?
Some people find it hard to change shifts.
How we know this
61% of people report that it’s hard to change shifts if they need to.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Moto?
Most people find it easy to book holiday.
How we know this
77% of people report it’s easy to book holidays.Based on data from 64 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Moto managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
64% of people say their manager changes their shifts at the last minute.Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Moto?
Some people find it hard to take sick leave.
How we know this
46% of people report that it’s hard to take time off if they are sick.Based on data from 54 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Moto job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
84% of students report this is a good place to work if you’re studying.Based on data from 31 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do people at Moto feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Moto get proper breaks?
Most people get proper breaks.
How we know this
69% of people report that they get to take proper breaks.Based on data from 72 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Moto?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 73 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Moto enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 52 people who took the Breakroom Quiz between December 2022 and December 2024.
Okay
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Only some people recommend their team
Do people at Moto recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 75 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Moto?
Some people did’t get enough training when they started.
How we know this
55% of people report they didn’t get enough training when they started working here.Based on data from 67 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Moto?
Only some people are given support to progress here.
How we know this
In the last year, 66% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 62 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Moto head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 68 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Moto is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Moto employees say about their job
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Best thing
people I work with
Worst thing
management don't listen to their staff
overworked to the point of breakdowns on shift
management sit in the office all day
managers have 'favs'Moto CSA, August 2024
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Best thing
Good shift allocations
Worst thing
Managers get away with doing nothing.
Hire people that abuse power.Moto Customer service assistant, July 2024
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