Reposted 14 days ago

Healthcare Assistant (Bank)

Nuffield Health
Pay Up to £12.50 per hour + + Bank Benefits
Location Plymouth
Contract time Part time

The Breakroom Take

6.8

Rated 6.8 out of 10, based on 380 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Pays all ages fairly
  • Recommended by students
  • Respectful managers

About Nuffield Health

Nuffield Health is a healthcare charity. They run facilities across the UK, including hospitals, clinics and gyms.

Job description from Nuffield Health

Healthcare Assistant - Theatre

Plymouth | Theatre | Bank Contract - ad hoc | | Includes weekend work and on call
Up to £12.50 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK's largest Healthcare Charity, we exist to look after the nation's health. We're working to create the highest standard of care - and it starts with you. By supporting colleagues and simply being there when it matters, you'll help us create the best possible patient experience.

As a Healthcare Assistant in theatre at our Plymouth Hospital, you'll be highly motivated and enjoy working somewhere that's constantly and rapidly changing. You'll show real empathy and find the challenges of theatre work fascinating. As well as great communication skills, you'll bring a flexible approach to both your duties and hours.

And if you're qualified to NVQ Level 2 or 3, with relevant experience in an acute hospital or care setting, that's even better.

As a Healthcare Assistant in theatre, you will:

  • Create a great experience for patients undergoing major and minor surgeries

  • Have the time you need to care for patients as people

  • Understand people's individual needs

  • Play a key role in a fast-paced environment

  • Work flexibly to support our team

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

Nuffield Health Plymouth Hospital

The Nuffield Health Plymouth Hospital is situated next to the Nuffield Health Devonshire Gym, in Derriford, Plymouth and we have been part of the Plymouth community since 1971. We have 3 main theatres - 2 laminar flow and 1 digital, a fully JAG accredited endoscopy suite, a 35-bedded ward with one 4 bedded bay and one 2 bedded bay. Our outpatients department has 12 consulting rooms with a dedicated ophthalmology suite and ENT service.

We carry out treatment under a range of specialities including Orthopaedics, Plastic Surgery and Neurosurgery. We recently were rated in the top 50 hospitals in the country for our total hip replacement patient outcomes.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Plymouth

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Nuffield Health pay healthcare assistants enough to live on?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 20 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Nuffield Health pay healthcare assistants market rates?

    Most people are paid above average for their job.

    How we know this

    81% of people are paid above average for the type of work they do.

    Based on data from 21 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do healthcare assistants at Nuffield Health get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    90% of people say they don’t get paid breaks.

    Based on data from 20 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Nuffield Health pay healthcare assistants sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    37% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do healthcare assistants at Nuffield Health do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    100% of people report that they don’t do extra unpaid work.

    Based on data from 13 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do healthcare assistants get of their shift pattern at Nuffield Health?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 23% of people with changing schedules report getting one week notice or less.
    • 15% of people with changing schedules report getting two weeks notice.
    • 8% of people with changing schedules report getting three weeks notice.
    • 54% of people with changing schedules report getting four weeks notice or more.

    Based on data from 13 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do healthcare assistants at Nuffield Health worry about hours?

    Some people worry about getting enough hours.

    How we know this

    55% of people report they worry about getting enough hours.

    Based on data from 11 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do healthcare assistants at Nuffield Health get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    85% report that their manager gives them enough choice over which shifts they work.

    Based on data from 13 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it for healthcare assistants to book a holiday at Nuffield Health?

    Most people find it easy to book holiday.

    How we know this

    89% of people report it’s easy to book holidays.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Nuffield Health managers change healthcare assistants shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    92% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 13 people who took the Breakroom Quiz between December 2022 and October 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for healthcare assistants to take sick leave at Nuffield Health?

    Some people find it hard to take sick leave.

    How we know this

    38% of people report that it’s hard to take time off if they are sick.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do healthcare assistants at Nuffield Health feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    86% of people say they’re treated with respect by their managers.

    Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do healthcare assistants at Nuffield Health get proper breaks?

    Most people get proper breaks.

    How we know this

    68% of people report that they get to take proper breaks.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for healthcare assistants to work at Nuffield Health?

    Some people feel stressed here.

    How we know this

    53% of people say they often feel stressed at work.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do healthcare assistants at Nuffield Health enjoy their jobs?

    Most people enjoy their job.

    How we know this

    76% of people report they enjoy their job.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

  • Okay
  • Only some people recommend their team

    Do healthcare assistants at Nuffield Health recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    43% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 21 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do healthcare assistants get enough training when they start at Nuffield Health?

    Most people got enough training when they started.

    How we know this

    74% of people report they got enough training when they started working here.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are healthcare assistants given support to progress at Nuffield Health?

    Only some people are given support to progress here.

    How we know this

    In the last year, 38% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do healthcare assistants think Nuffield Health head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 18 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do healthcare assistants feel well informed about how Nuffield Health is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    42% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Nuffield Health

What Nuffield Health employees say about their job

  • Best thing

    It's rewarding being able to help patients in their time of need and provide great care and customer service to help them through their healthcare pathway.

    Worst thing

    The management, the pay and the comnunication

    2.6

    Nuffield Health Receptionist, November 2024

  • Best thing

    On my own diary
    Meets lots of different people
    Keeps me fit

    Worst thing

    Contracted to 16 hours so I have to do clients outside of those hours so have to try and work around the 16 hours I do on the gym floor. Communicate is terrible so don’t hear of things have changed or what events are coming up. Can work long days as I have to do my 1-2-1 sessions outside my 16 hours so could be doing clients from 6:30 am until 2pm and then I get out on a 2-10 shift so working 16 hour days sometimes

    2.6

    Nuffield Health Personal trainer, September 2024

See more reviews
  • Best thing

    My opinion is heard

    Worst thing

    Shift pattern

    9.8

    Nuffield Health Duty manager, June 2024

  • Best thing

    Nice place to work, friendly people

    Worst thing

    Senior management team , not all are supportive.

    7.8

    Nuffield Health Manager, June 2024

  • Best thing

    The team we can have a laugh and it feels like a family

    Worst thing

    Treatment from higher ups and members

    6.0

    Nuffield Health Personal trainer, May 2024

    1. Reply from Recruitment Team Member at Nuffield Health, May 2024

      Hello. Thank you for taking the time to share feedback and you feel the team are like family. I'm disappointed to hear about the issues you have raised, we want our colleagues to feel supported and valued. Please let us speak with you, email Employee.relations@nuffieldhealth.com

  • Best thing

    Free gym membership and friendly team members

    Worst thing

    Terrible management, overworked team members and gaslighting

    5.5

    Nuffield Health Receptionist, February 2024

    1. Reply from Recruitment Team Member at Nuffield Health, May 2024

      Thank you for taking the time to leave feedback on your best things. Please let us speak with you about the issues you have raised. You can contact us by emailing Employee.relations@nuffieldhealth.com

  • Best thing

    I’ve made new friends and learnt about a new role

    Worst thing

    The time it takes for me to get there, that I have to pay 8£ a day for parking

    7.5

    Nuffield Health Administrator, November 2023

  • Best thing

    Gym membership

    Worst thing

    Stress, work expectations, salary, progression

    8.0

    Nuffield Health Senior administrator, October 2023

  • Best thing

    Coworkers are amazing!
    Nice selection of benefits, and have access to all sorts of extra training if wanted.

    Worst thing

    Busy, some difficult customers, long hours.

    8.2

    Nuffield Health Food and beverage assistant, May 2022

  • Best thing

    Members of staff

    Worst thing

    Low page
    Short staffed
    People don't know what they are doing

    7.8

    Nuffield Health Receptionist, October 2020

  • More reviews from Nuffield Health employees

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