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Retail Associate

TJX
Pay Estimated pay: £11.00-19.70 per hour

Location Watford, Hertfordshire, GB
Contract time Permanent

The Breakroom Take

7.4

Rated 7.4 out of 10, based on 111 employees who took the Breakroom Quiz

See all job reviews

  • Good employer
  • Pays all ages fairly
  • Respectful managers
  • Proper breaks

About TJX

TJX is an international retail company. In the UK, they operate TK Maxx and Homesense.

Job description from TJX

Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving – and always inspiring. Because every day is a new opportunity to Discover Different.

Retail Associate

Join us as a temporary Retail Associate

Homesense Watford is looking for a Christmas temporary store associate working between Monday to Sunday.

About the role

When you join TJX as a Retail Associate, you'll be part of a close-knit team. In fact, right from your very first day with us, you'll be welcomed as part of our retail family. This is also a great learning environment. Our stock changes by the day, and we like to make sure our Retail Associates get plenty of variety too. You might be on the cash registers one moment, guiding customers on the shop floor the next.

About you

You'll be an ambassador for our business - positive, enthusiastic and approachable. You'll bring a great team spirit and a natural warmth when you're dealing with customers who'll be just as diverse as your colleagues. The pace here is fast, but also very rewarding as you help to create the treasure hunt experience that keeps our customers coming back to our stores again and again.

Why join us?

We have a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect - you'll always be encouraged to be yourself, to use your imagination and to make decisions with your team. We'll give you the guidance and support you need to feel ready for every situation and, if you do well, you'll always be welcomed back when opportunities arise. There may even be the chance to join us on a permanent basis, and develop a career with us further down line.

We offer great rewards, a range of contracts, a competitive rate of pay, staff discounts and various other incentives.

If you'd like to discover different, visit

TJX.com/apply

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

At TJX Europe we’re committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It’s the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.

We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It’s our way of empowering you to make your career here.

Job insights from Breakroom

Security guards

Security guards make sure that people, buildings and valuables are safe

What you’ll do as a security guard:

  • Be alert and observant
  • Be polite and deal with customers or the general public
  • Be responsible for public safety and security
  • Pass background checks and required tests

Is it right for you?

This job may involve:

  • Standing
  • Sitting
  • Physical activities
  • Using a computer
  • Anti-social hours
  • Night work
  • Wearing a uniform
  • Working alone
  • Wearing protective clothing
  • Working alone

Map

Watford, Hertfordshire, GB

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do TJX pay loss prevention officers enough to live on?

    Most people are paid a living wage.

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people don’t get paid breaks

    Do loss prevention officers at TJX get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    90% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it for loss prevention officers to book a holiday at TJX?

    Most people find it easy to book holiday.

    How we know this

    100% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for loss prevention officers to take sick leave at TJX?

    Most people find it easy to take sick leave.

    How we know this

    100% of people report that it’s easy to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people get proper breaks

    Do loss prevention officers at TJX get proper breaks?

    Most people get proper breaks.

    How we know this

    80% of people report that they get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Only some people recommend their team

    Do loss prevention officers at TJX recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do loss prevention officers think TJX head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do loss prevention officers feel well informed about how TJX is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    40% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at TJX

What TJX employees say about their job

  • Best thing

    Nice building environment
    Good breaks

    Worst thing

    People in my team

    6.3

    TJX Employee, January 2024

  • Best thing

    36hr week, plenty of time off, if you like the rota system

    Worst thing

    Inconsistent information, asked to do to much, when you question anything the manager just replies your in a privileged position

    7.8

    TJX Employee, November 2023

See more reviews
  • Best thing

    I love my team and progression

    Worst thing

    Unfair and not transparent

    7.5

    TJX Customer service manager, July 2023

  • Best thing

    Flexibility of shift start times and ability to switch shifts with colleagues last minute.

    Worst thing

    When under staffed you have to face difficult and potentially dangerous situations on your own in a busy store. Despite there sometimes being an external guard present to "support" they aren't focused and spend most of their time on their phone.

    7.6

    TJX Loss prevention officer, June 2023

  • Best thing

    The days off and paid breaks

    Worst thing

    Long hours and rushed stressed at end of day

    8.0

    TJX Associate, January 2023

  • Best thing

    Good pay friendly team

    Worst thing

    Nasty customers Christmas period is stressful

    7.0

    TJX Associate, January 2023

  • Best thing

    Payment on time, good salary

    Worst thing

    Hard physical work

    8.9

    TJX Employee, January 2023

  • Best thing

    Pay is decent

    Worst thing

    Timed Targets, monotonous work, rubbish shift patterns ie 6am-3pm then 3pm-midnight. On your feet at a work bench all day getting repetitive strain.

    7.5

    TJX Warehouse operative, January 2023

  • Best thing

    A job with a rotational calendar, with options to work from home.

    Amazing team and amazing location

    Worst thing

    As Customer Service it Id always important to note that customers can be frustrated and rude. But 90% of the contacting customers are understanding.

    9.0

    TJX Customer service, August 2022

  • Best thing

    Good team, everyone's really nice and you learn a lot about different brands.

    Worst thing

    You're overworked and (my) store is severely understaffed. We don't get paid enough for how much we have to do.

    4.1

    TJX Sales Associate, July 2022

  • More reviews from TJX employees

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