Waiter/Waitress
JKS Restaurants
£14.50 - £15/hour
West London, South East, W1W 7LQ
Full time, permanent
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
- Proper breaks
About JKS Restaurants
JKS Restaurants is a London restaurant group.
Job description from JKS Restaurants
Ambassadors ClubHouse are seeking Waiter/Waitress to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink.
This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group.
The Restaurant
Ambassadors Club House
Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage.
The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts.
An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance.
The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late.
The Position
The ideal Waiter/Waitress will have:
Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant (Michelin and Indian Cuisine experience is a bonus)
Passion for delivering exceptional guest experience
A keen interest in Indian cuisine, with a desire to learn and develop with us
Excellent attention to detail and a highly personable nature.
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
Up to 50% off dining across JKS Restaurants
Retail & Takeaway Discounts
Code App Membership
Look After Yourself
Discounted Gym Membership
Wagestream – stream your pay earlier
Company Donations for your involvement with Charities
Employee Assistance Program
Access to Financial Advice
Wedding Gift & New-born Care Package - Celebrating your big occasions
Progress Yourself
Access to our fantastic L&D Calendar
A personalised learning & development plan to develop your skills and knowledge
Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
Employee referral scheme - paying up to £600 per referral
Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle’s, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do JKS Restaurants pay waitresses enough to live on?
Most people are paid a living wage.
How we know this
90% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do JKS Restaurants pay waitresses market rates?
Most people are paid above average for their job.
How we know this
100% of people are paid above average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get sick pay
Do JKS Restaurants pay waitresses sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do waitresses at JKS Restaurants do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do waitresses get of their shift pattern at JKS Restaurants?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 100% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
-
Only some people get a choice of shifts
Do waitresses at JKS Restaurants get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
40% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to book holiday
How easy is it for waitresses to book a holiday at JKS Restaurants?
Some people find it hard to book holiday.
How we know this
40% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do JKS Restaurants managers change waitresses shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
-
Needs improving
-
Most people are stressed
Is it stressful for waitresses to work at JKS Restaurants?
Most people feel stressed here.
How we know this
100% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
-
Most people don’t recommend their team
Do waitresses at JKS Restaurants recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do waitresses get enough training when they start at JKS Restaurants?
Some people did’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are waitresses given support to progress at JKS Restaurants?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do waitresses think JKS Restaurants head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do waitresses feel well informed about how JKS Restaurants is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What JKS Restaurants employees say about their job
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Best thing
Professional and supportive environment
Worst thing
Nothing in mind
JKS Restaurants Operations manager, November 2024
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Best thing
I have a good team at my restaurant
Worst thing
Managers in senior roles that do not know how to manage people
JKS Restaurants Restaurant manager, December 2023
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