This job is no longer available

Posted 27 days ago

Spa Therapist

Bannatyne

About Bannatyne

Bannatyne is a health club chain. They operate gyms, spas and hotels.

Similar jobs around Chafford Hundred

Job description from Bannatyne

Job Title : Spa / Beauty Therapist

Hours : 16 hours

Rate of Pay : £12.00

Location : Chafford Hundred

Exciting Opportunity Alert!

Are you passionate about beauty and wellness? We're looking for talented Spa/Beauty Therapists to join our vibrant team at Bannatyne Spas!

Why Join Us?

Be Part of Something Big: With over 40 spas, Bannatyne Spas offer a dynamic and supportive environment.

Amazing Benefits: Great commission scheme, company perks, and full access to health club facilities.

Premium Training: Full training on top brands and exciting product incentives.

What's in it for You?

Up to 15% commission on all Homecare Sales

Personalised training plans

Elemis product incentive scheme

Free breakfast on shift

Up to 50% discount on all food in our cafe bars

Generous staff discounts on spa treatments and products

Discounted dinners and overnight stays at Bannatyne Hotels

Refer a friend incentive scheme

High street and entertainment saving vouchers

Complementary health club membership

Your Role:

As a Spa/Beauty Therapist, you'll be delivering a range of holistic and maintenance treatments using premier brands like Elemis, Nouveau Lashes, HD, OPI, Lycon, and Lava Shells. Your responsibilities will include:

Performing massages, facials, manicures, pedicures, and more.

Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.

Providing exceptional client care and motivating clients to rebook.

Up-selling spa products based on thorough consultations.

Adhering to all company health and safety guidelines.

What We're Looking For:

Qualifications: NVQ Level 3 (or equivalent) in Beauty Therapy is essential; Level 2 is also required.

Skills: High levels of client care, excellent communication, and a positive attitude.

Appearance: Smart and professional.

Experience: Knowledge of Elemis products and treatments is a bonus but not essential.

Ready to Join Us?

If you have the skills, experience, and enthusiasm to be part of our growing team, we'd love to hear from you! Apply now and take the next step in your beauty therapy career.

Note: We may close this advert early if we receive enough applications.

Map

Chafford Hundred, UK

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Bannatyne pay spa therapists enough to live on?

    Most people are paid a living wage.

    How we know this

    71% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 14 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people don’t get paid breaks

    Do spa therapists at Bannatyne get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    94% of people say they don’t get paid breaks.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Bannatyne pay spa therapists sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do spa therapists at Bannatyne do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    60% of people report that they do extra work that they don’t get paid for.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • 4+ weeks notice of shifts

    How much notice do spa therapists get of their shift pattern at Bannatyne?

    Most people get 4 weeks notice of when they’re working.

    How we know this

    • 7% of people with changing schedules report getting one week notice or less.
    • 0% of people with changing schedules report getting two weeks notice.
    • 13% of people with changing schedules report getting three weeks notice.
    • 80% of people with changing schedules report getting four weeks notice or more.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do spa therapists at Bannatyne worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    88% of people report they don’t worry about getting enough hours.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do spa therapists at Bannatyne get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    63% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for spa therapists at Bannatyne to change shifts?

    Some people find it hard to change shifts.

    How we know this

    67% of people report that it’s hard to change shifts if they need to.

    Based on data from 12 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for spa therapists to book a holiday at Bannatyne?

    Some people find it hard to book holiday.

    How we know this

    62% of people report it’s hard to book holidays.

    Based on data from 13 people who took the Breakroom Quiz between November 2022 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Bannatyne managers change spa therapists shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    83% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 12 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Needs improving
  • Most people find it hard to take sick leave

    How easy is it for spa therapists to take sick leave at Bannatyne?

    Most people find it hard to take sick leave.

    How we know this

    80% of people report that it’s hard to take time off if they are sick.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do spa therapists at Bannatyne feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    82% of people say they’re treated with respect by their managers.

    Based on data from 11 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do spa therapists at Bannatyne get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    53% of people report that they don’t get to take proper breaks.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for spa therapists to work at Bannatyne?

    Most people feel stressed here.

    How we know this

    81% of people say they often feel stressed at work.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do spa therapists at Bannatyne recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    63% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do spa therapists get enough training when they start at Bannatyne?

    Some people did’t get enough training when they started.

    How we know this

    62% of people report they didn’t get enough training when they started working here.

    Based on data from 13 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are spa therapists given support to progress at Bannatyne?

    Most people are given support to progress here.

    How we know this

    In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 12 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do spa therapists think Bannatyne head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 13 people who took the Breakroom Quiz between November 2022 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do spa therapists feel well informed about how Bannatyne is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    75% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between October 2022 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Bannatyne

What Bannatyne employees say about their job

  • Best thing

    Meeting and interaction with clients

    Worst thing

    Pay! Unfairness, managers get away with a lot

    2.0

    Bannatyne Assistant manager, June 2024

  • Best thing

    Speaking to customers and the staff.

    Worst thing

    People are rude because the rules are not communicated to them by managers. No communication at all. Poor procedures

    1.6

    Bannatyne Receptionist, February 2024

See more reviews
  • Best thing

    Doing facials and having my break

    Worst thing

    The people
    The management
    Everything

    4.3

    Bannatyne SPA therapist, September 2023

  • Best thing

    Performing the spa treatments

    Worst thing

    The company expecting you to retail to everyone in less than five minutes, whilst trying to tidy your room for the your next client because you're back to back and try and get your previous client to rebook whilst still trying to stay on time so you'll hopefully get a full break...

    4.6

    Bannatyne SPA therapist, September 2023

  • Best thing

    Free gym membership and the hours are there.

    Worst thing

    Too much work for every position.
    Constant breakage of systems will have you running around for solutions and making apologies to everyone.

    4.5

    Bannatyne Duty manager, August 2023

  • Best thing

    the benefits

    Worst thing

    how stressful it can be, rude members who expect you to do everything for them. line managers who never help and just sit down and go on their phones whilst extremely busy.

    4.2

    Bannatyne Bar staff, September 2022

  • Best thing

    Free use of Bannatynes gyms

    Worst thing

    Management are only understanding to their favourite employees. Expect you to do more than your job role. Customers treat you very poorly and are borderline abusive

    1.3

    Bannatyne Employee, August 2022

  • Best thing

    Free gym, and the general manager

    Worst thing

    Head office don't care, most people only look out for them selves, pay is bad

    1.3

    Bannatyne Employee, August 2022

  • Best thing

    There's some great members, get to talk to a variety of different people

    Worst thing

    Getting shouted at by members or spa guests

    6.0

    Bannatyne Front of house, July 2021

  • Best thing

    My coworkers are great

    Worst thing

    A bit too much lone working

    4.1

    Bannatyne Employee, July 2021

  • More reviews from Bannatyne employees
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