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Posted 27 days ago

Facilities Manager

OCS

About OCS

OCS is a facilities management company. Their services include catering, cleaning, front-of-house and waste management.

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Job description from OCS

About The RoleKey Responsibilities:Functional Requirements To be part of and provide support to the estate management team, ensuring standards are maintained and deadlines achieved. To manage the on- site engineers to ensure PPM's are being effectively and efficiently carried out. Manage and coordinate the external authorized engineers for all mechanical and electrical systems. Provide technical support and assistance to projects in all aspects of mechanical and electrical systems including statutory/ mandatory/ contractual compliance and associated requirements. Developing and implementing strategies to enhance the quality and efficiency of facility operations, ensuring compliance with relevant regulations and standards. Collaborating with property management teams to address resident concerns and maintain high levels of resident satisfaction. Providing leadership and guidance to the facilities team, fostering a culture of excellence and continuous improvement in service delivery. Requirements: Proven experience in facilities management, with a focus on residential properties. In-depth knowledge of residential facility operations, including maintenance, security, and amenities management. Strong understanding of health and safety regulations applicable to residential properties. Excellent communication and interpersonal skills, with the ability to interact effectively with residents, vendors, and internal stakeholders. Leadership qualities, with the ability to motivate and inspire a team to deliver exceptional service. Relevant qualifications in facilities management or a related field. Position Overview: The Facilities Manager directs, manages and provides day to day technical operations assistance and directions where needed. The role involves working closely with other departments in achieving the overall goals for the estate assets. Coordinating the maintenance

activities for Lillie Square, both communal plant and internal apartment systems, ensuring M & E budgets, targets and deadlines are met. They are responsible for the creation and delivery of analytical support statistics.Conditions of Work:This position will involve a flexible rota. The Facilities Manager will operate a Monday to Friday week. However, there may be occasional weekend and out of hours work required depending on the needs of the business. The Facilities Manager should always remain

contactable outside of normal working hours. Fully vetted role, 6 months' probation, 60k to start and 65k upon completing the probation period. 3 Month notice period and 25 days annual leave + Bank holidays Working Hours:Shift times will need to meet the requirements of the business and be flexible to the demands of the business and may involve occasional anti-social hours. Core working hours between 08.30am and 17.30pm with an hour for lunch.About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping,

logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local

communities in which it operates.

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South East London, England, United Kingdom

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What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do OCS pay a living wage?

    Some people are not paid a living wage.

    How we know this

    37% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 95 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do OCS pay market rates?

    Only some people are paid above average for their job.

    How we know this

    40% of people are paid below average for the type of work they do.

    Based on data from 89 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do OCS pay the same regardless of age?

    Yes, people under the age of 21 get paid the same as those above 21.

    See what OCS pays different age groups

    How we know this

    The average pay of under 21s is the same as those above 21.

    Based on data from 111 people who took the Breakroom Quiz between May 2022 and July 2024.

  • Okay
  • Only some people get paid breaks

    Do workers at OCS get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    52% of people say they don’t get paid breaks.

    Based on data from 93 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do OCS pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    87% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 100 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at OCS do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    37% of people report that they do extra work that they don’t get paid for.

    Based on data from 83 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at OCS?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 56% of people with changing schedules report getting one week notice or less.
    • 12% of people with changing schedules report getting two weeks notice.
    • 6% of people with changing schedules report getting three weeks notice.
    • 27% of people with changing schedules report getting four weeks notice or more.

    Based on data from 52 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at OCS worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    77% of people report they don’t worry about getting enough hours.

    Based on data from 86 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do OCS workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    56% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 81 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for OCS workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 58 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at OCS?

    Most people find it easy to book holiday.

    How we know this

    78% of people report it’s easy to book holidays.

    Based on data from 95 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do OCS managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    68% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 87 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at OCS?

    Some people find it hard to take sick leave.

    How we know this

    37% of people report that it’s hard to take time off if they are sick.

    Based on data from 89 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is a OCS job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    69% of students report this is a good place to work if you’re studying.

    Based on data from 13 people who took the Breakroom Quiz between June 2022 and May 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at OCS good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    43% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 37 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at OCS feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    35% of people say they’re not treated with respect by their managers.

    Based on data from 88 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at OCS get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    45% of people report that they don’t get to take proper breaks.

    Based on data from 91 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at OCS?

    Some people feel stressed here.

    How we know this

    61% of people say they often feel stressed at work.

    Based on data from 93 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at OCS enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    35% of people report they don’t enjoy their job.

    Based on data from 75 people who took the Breakroom Quiz between July 2023 and July 2024.

  • Okay
  • Only some people recommend their team

    Do people at OCS recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    67% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 63 people who took the Breakroom Quiz between January 2024 and July 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at OCS?

    Some people did’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 60 people who took the Breakroom Quiz between January 2024 and July 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are people given support to progress at OCS?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 90 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think OCS head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 97 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how OCS is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    63% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 95 people who took the Breakroom Quiz between July 2023 and July 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at OCS

What OCS employees say about their job

  • Best thing

    Co workers are great

    Worst thing

    Never having enough staff

    6.4

    OCS Cleaning supervisor, March 2024

  • Best thing

    Get to work at my own pace

    Worst thing

    Management not being respectful and or don't care about my personal life.

    1.9

    OCS Cleaner, March 2024

See more reviews
  • Best thing

    Metting different people

    Worst thing

    Assaults injuries and long hours plus get no breaks and I work 252 hour a month and do 12 hours shifts

    3.2

    OCS Security officer, January 2024

  • Best thing

    Learning every day something new

    Worst thing

    No flexibility

    4.7

    OCS Employee, August 2023

  • Best thing

    Working in a busy environment but with a relaxed team. Thorough breaks are provided.

    Worst thing

    Odd shift hours, early starts and late finishes.

    6.8

    OCS Bus driver, July 2023

  • Best thing

    Managers and operation managers lie.

    Worst thing

    Nights and it’s dangerous.low pay

    6.8

    OCS Employee, April 2023

  • Best thing

    Money, location and hours

    Worst thing

    Some of the staff at the store I clean are disrespectful

    4.9

    OCS Cleaner, November 2021

  • Best thing

    Part time Hours

    Worst thing

    Covering for absent colleagues as well as doing your own job

    5.5

    OCS Employee, August 2021

  • Best thing

    I enjoy working with the public

    Worst thing

    The hours don’t suit

    6.0

    OCS Cleaning supervisor, June 2021

  • Best thing

    The team on the ward from
    Nhs

    Worst thing

    Not respected as much as nhs workers

    4.7

    OCS Domestic, February 2021

  • More reviews from OCS employees
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