Reposted 20 days ago

Postperson with Driving - Wigan Delivery Office (WN1 1AA)

Royal Mail
£12.54 per hour
WN1 1AA
Part time, permanent

The Breakroom Take

6.1

Rated 6.1 out of 10, based on 2,551 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students
  • Paid breaks

About Royal Mail

Royal Mail is the British postal service. They're known for their bright red pillar post boxes.

Job description from Royal Mail

​Delivery Postie with Driving
Job reference: 310303
Location: Wigan Delivery Office, WN1 1AA
Job type: Permanent contract
Hours: 30 hours per week, working 5 days across Monday - Sunday, 6 hour shifts between 07:00 and 19:30. E.g 07:00 and 13:00, 11:00 and 17:00, 13:30 and 19:30.
Please note, from the end of April 2024, your attendance times may change by up to 30 minutes in line with a national project, more information will be available at interview.

Due to operational demand, you will be required to work Saturday and Sunday.

Sunday working time will be either 08:00 and 14:00 or 10:00 and 16:00.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

Each year, we make billions of deliveries possible. Whatever the weather, come rain or shine, we show up. Because for us, it’s personal. For every person, from every walk of life, we deliver. From exam results and tax returns, to wedding invites or online purchases. You could be part of it. Part of the fabric of the nation, bringing trust to the doorstep. A Postie. Delivering for your local community, because you care about the people. The excited faces that open front doors and the small businesses run from bedrooms. It’s a physical job – but it keeps you fit. Interested? Join us and make a difference to the place you call home.

A bit about you

• Upbeat, independent and self-motivated
• Organised, punctual and ready to deliver great customer service
• Think of yourself as a people-person and a friendly face in the community
• Happy walking for long periods and working outside in any weather
• Has a strong sense of community and takes pride in what you do
• Has a full UK manual driving licence with no more than 6 penalty points

What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• Pay that’s 10% above the market average in our sector, paid monthly with an hourly rate of £12.54p/hr.
• Overtime 1.25x the normal hourly rate
• 22.5 days holiday, rising with length of service (pro-rata)
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you’re on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

• Street parking available
• Canteen facility available
• Cycle storage facility available

Time to apply



Ready to become a Postie and deliver for the people in your local community? Hit the apply button now. If your application is successful, the first step will be to invite you to a telephone screening call and if successful, this will be followed by an interview at the Delivery Office.

If your application is successful, the next step will be a screening call, so please expect a telephone call from one of our recruiters shortly.

Please click here, which will take you to the Information Checklist which lists the acceptable documents. In addition, please also view the Health Matrix, as this provides details of health-related elements you may need to consider.

Please ensure your contact details are up to date when submitting your application.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Job insights from Breakroom

Delivery drivers and couriers

Parcel delivery drivers and couriers collect items from a depot or warehouse and deliver them to customers

#### What you’ll do as a delivery driver/courier:

  • Pick up items for delivery from a depot or warehouse
  • Load and unload your vehicle including heavy items
  • Deliver hundreds of packages a day to customers
  • Record mileage and fuel used
  • Talk to customers

#### Is it right for you?

This job may involve:

  • Driving
  • Walking
  • Heavy lifting
  • Long hours
  • Physical activities
  • Wearing a uniform
  • Working alone

Map

WN1 1AA

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Royal Mail pay drivers enough to live on?

    Most people are paid a living wage.

    How we know this

    91% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 54 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Royal Mail pay drivers market rates?

    Most people are paid above average for their job.

    How we know this

    77% of people are paid above average for the type of work they do.

    Based on data from 35 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do drivers at Royal Mail get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    37% of people say they don’t get paid breaks.

    Based on data from 30 people who took the Breakroom Quiz between June 2023 and May 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do Royal Mail pay drivers sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    35% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 31 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do drivers at Royal Mail do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    70% of people report that they don’t do extra unpaid work.

    Based on data from 50 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do drivers get of their shift pattern at Royal Mail?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 71% of people with changing schedules report getting one week notice or less.
    • 14% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 14% of people with changing schedules report getting four weeks notice or more.

    Based on data from 35 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do drivers at Royal Mail worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    72% of people report they don’t worry about getting enough hours.

    Based on data from 53 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do drivers at Royal Mail get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    57% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 51 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for drivers at Royal Mail to change shifts?

    Some people find it hard to change shifts.

    How we know this

    66% of people report that it’s hard to change shifts if they need to.

    Based on data from 32 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for drivers to book a holiday at Royal Mail?

    Some people find it hard to book holiday.

    How we know this

    40% of people report it’s hard to book holidays.

    Based on data from 30 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Royal Mail managers change drivers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    70% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 47 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for drivers to take sick leave at Royal Mail?

    Most people find it easy to take sick leave.

    How we know this

    67% of people report that it’s easy to take time off if they are sick.

    Based on data from 55 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most parents say it’s good

    Is working as drivers at Royal Mail good if you have caring responsibilities?

    Most parents and carers say this is a good place to work.

    How we know this

    73% of people who care for a child or other relative report this is a good place to work.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do drivers at Royal Mail feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    67% of people say they’re treated with respect by their managers.

    Based on data from 30 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do drivers at Royal Mail get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    53% of people report that they don’t get to take proper breaks.

    Based on data from 30 people who took the Breakroom Quiz between May 2023 and May 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for drivers to work at Royal Mail?

    Some people feel stressed here.

    How we know this

    65% of people say they often feel stressed at work.

    Based on data from 31 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do drivers at Royal Mail enjoy their jobs?

    Most people enjoy their job.

    How we know this

    71% of people report they enjoy their job.

    Based on data from 31 people who took the Breakroom Quiz between June 2023 and June 2024.

  • Okay
  • Only some people recommend their team

    Do drivers at Royal Mail recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    57% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 35 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do drivers get enough training when they start at Royal Mail?

    Some people did’t get enough training when they started.

    How we know this

    47% of people report they didn’t get enough training when they started working here.

    Based on data from 32 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are drivers given support to progress at Royal Mail?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 73% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 56 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do drivers think Royal Mail head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 34 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do drivers feel well informed about how Royal Mail is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    61% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 33 people who took the Breakroom Quiz between June 2023 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Royal Mail

What Royal Mail employees say about their job

  • Best thing

    When I am on delivery. Working on my own.

    Worst thing

    The constant changes Royal Mail bring in. With no actual plan for make the business better.

    5.5

    Royal Mail Postman, June 2024

  • Best thing

    You get to be outside every day, walk around 10 miles a day (stay fit), you work with the public, you can forget about your job the second you clock out, finish around 2 so plenty of day left to enjoy. The pay is good for relatively unskilled work.

    Worst thing

    You have to be outside every day, walk around 10 miles a day (it can hurt), you work with the public!!
    Managers are box tickers and seem to have no concept of what the job entails. The only training you get is being told you've done something wrong. The place is held together by the workers, management top to bottom are SHOCKINGLY bad.

    6.8

    Royal Mail Employee, May 2024

See more reviews
  • Best thing

    Early finish.
    Pension.

    Worst thing

    Early finish is coming to an end.
    Management.
    Workload.

    4.6

    Royal Mail Postman, May 2024

  • Best thing

    The friends in the office not including managers

    Worst thing

    Main thing managers, workload is crazy nowadays everyday is like Christmas, the people outside are horrible only very few good people. Dogs in almost every house that are beyond dangerous. The trollies are poor, we’re in 2024 and still pushing a trolly like we live in 1930’s. The vans are poorly maintained stinks like shit. We gotta prep mail and parcels, deliver mail, parcels tracked and first and second class, special deliveries, collections all in a time frame. Managers really do not give a crap about us, we’re looked down upon from the public and managers. Constant walking, body aches every other day, everything is tracked so we have to deliver parcels no matter what, & when we can’t complete the mail because of the tracked we get blamed for it, we tell them we work till our time, they pressure us to go over and will only pay for the time we go over. Constant micromanaged, every step we take every parcel scanned they are always watching us.

    3.0

    Royal Mail Employee, April 2024

  • Best thing

    Getting out of the office

    Worst thing

    Managers making the job more difficult & putting a lot of pressure on to finish duty when its not possible, not very family friendly

    5.0

    Royal Mail Employee, March 2024

  • Best thing

    Hours , holidays

    Worst thing

    Management and negative work place atmosphere.

    5.5

    Royal Mail Customer advisor, January 2024

  • Best thing

    Set hours

    Worst thing

    Managers are bullies but don't realise the pain they cause

    6.4

    Royal Mail Employee, January 2024

  • Best thing

    I love my job. It's busy. Mentally and physically demanding. Being outdoors. Meeting lots of people. Feeling of accomplishment.

    Worst thing

    Gross mismanagement. Overworked. Impossible to complete the job. Zero bonuses or perks. Hard to get any annual leave. Bosses allow staff to take the blame for their errors. Badly maintained equipment such as vehicles and PDAs. Rude, threatening and abusive management. All efforts on bringing in huge profits shared between senior management and shareholders. Senior management lie to the public and media. Management don't listen to staff they push their own agenda.

    2.1

    Royal Mail Postal worker, December 2023

  • Best thing

    Pay and conditions are industry leading and we're unionised. It's possible to take career breaks up to two years. There's usually plenty of overtime.

    Worst thing

    Annual leave has to be booked over a year in advance and you're not guaranteed the weeks you want. We're understaffed and can't complete our jobs properly. It's stressful taking your rest day and annual leave as your round will be left uncovered. They only take on part time staff and getting made up to full time can take years, even if you always work a full time week. Smaller offices implement overtime bans which isn't ideal if you rely on it. If you don't have your own round you don't get the rota until the Friday before so making plans is impossible.

    7.5

    Royal Mail Employee, February 2022

  • Best thing

    The ease of my daily tasks, most work just requires you to use common sense. I’m left on my own or with my colleagues to get on with my work, so I find that the management is very laid back. Also the flexibility, start times and lengths of my shifts are available to change around the clock. The people I work with are easy going and good people, which makes my working days better. Lastly the job pays well.

    Worst thing

    The lack of responsibility mainly, although this is good because it reduces stress, I feel as if my voice isn’t heard by Royal Mail. For example, if I have suggestions on how I think the workplace could be improved I highly doubt my thoughts would be considered. There is a big lack of progress, no job openings seem to be available for a permanent position within my site, regardless of whether this is a job within the sorting centre or offices.

    7.5

    Royal Mail Mail sorter, December 2020

  • More reviews from Royal Mail employees

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