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Reposted 12 days ago

Deputy Store Manager

B&M

About B&M

B&M is a variety retailer. They sell food, homeware, pet supplies, toys and cleaning products.

Similar jobs around March

Job description from B&M

Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor looking to take your retail career to the next level? Do you thrive in a fast-paced environment and have a passion for leading and developing your team? And do you have ambitions of being developed into a Store Manager of the future? Well, look no further...

We're looking for a Deputy Store Manager to join our store team in March, Cambridgeshire!

About the Role

Reporting to the Store Manager, youll be a hands-on team player who role models the B&M way of working to your team! Youll support in delivering fantastic store standards every day and will work closely with your Store Manager to maximise the performance of your store. Youll love helping to run & lead your store like its your own business, supporting with all store operations from stock to recruitment.

When your Store Manager isnt around, its down to you! Youll take charge of your store and drive your team to deliver a fantastic result, day in & day out! Our managers at B&M arent office managers our Deputy Store Managers are out there on the floor with their team, coaching and inspiring them to ensure they reach their full potential. Youll work shoulder to shoulder with your team, setting the pace & leading by example!

Why B&M?

At B&M, we're not just any retailer. We're one of the fastest-growing in the UK, with over 720 stores and an exciting plan for new openings in 2024. Joining us means you can be a part of an extraordinary journey. But it's not just our rapid expansion that sets us apart; it's our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing downand with that, the possibilities are endless!

Your Development

Looking to progress in your role? We love allowing our people to grow at B&M, and the sky's the limit for our Deputy Store Managers. We remain committed to developing our team and providing opportunities to everyone at all levels. In fact, over 75% of our retail managers are home grown, so your career development comes as standard! Our commitment to internal succession is something were extremely proud of. With our dedicated step-up programmes, you could be on the path to having your own store before you know it!

What We Offer:

  • Competitive Package:Enjoy a competitive salary with a rewarding annual bonus potential
  • Clear Career Path:We offer job stability and a clear path for career progression. At B&M, your growth matters
  • Training and Development:Benefit from extensive on-the-job training and internal development opportunities.
  • Store Discount:Take advantage of a 10% store discount across all our stores (including Heron Foods), with regular double discount events
  • Annual Leave:Receive up to 33 days of annual leave
  • Pension Plan:Participate in our contributable pension scheme.
  • Exclusive Benefits:Access exclusive colleague benefits, including discounts for retailers, hospitality, and more
  • Wellbeing Support:Our Employee Assistant Programme provides wellbeing support & guidance to all B&M colleagues

To Be Successful, You Will:

  • Be a Supportive Leader:Assist your Store Manager in running your store with passion, leading by example and driving a strong sense of teamwork
  • Embrace Pace:Youll have experience working in a fast-paced environment and working with large volumes of stock/product
  • Set the Standard:Help to maintain exceptional store standards and consistently deliver KPIs and youll have a history of achieving this in your current or previous role(s)
  • Coach a Winning Team:Youll love developing your team working with them to identify and nurture talent & train them to achieve success!
  • Welcome Challenges:Be hands-on and resilient no 2 days are the same with B&M, and being adaptable and reactive is key
  • Love Retail:Demonstrate a passion for retail and for your role, bringing your commercial knowledge to your team & store
  • Have ambition:If youre looking to run a store of your own in future and have the drive to progress your career, well support you to get there!

What You'll Need:

  • Experience managing medium to large sized teams in a fast-paced & high turnover store/environment
  • A history of working towards & successfully delivering KPIs
  • Flexibility to work a range of hours, including weekends & bank holidays

Experience within an FMCG/big box environment is desirable, but not essential. If you feel youve got the people, organisational and commercial skills to successfully assist in running your own B&M store, we want to hear from you!

Do you think this sounds like the ideal role for you? And are you ready to excel your career? Our roles fill up fast & dont stick around for long, so don't miss out apply today and become part of the B&M success story!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.


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Map

March, England, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do B&M pay deputy managers enough to live on?

    Most people are paid a living wage.

    How we know this

    81% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 26 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do B&M pay deputy managers market rates?

    Only some people are paid above average for their job.

    How we know this

    59% of people are paid below average for the type of work they do.

    Based on data from 27 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do deputy managers at B&M get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    37% of people say they don’t get paid breaks.

    Based on data from 27 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do B&M pay deputy managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    85% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 27 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do deputy managers at B&M do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    63% of people report that they do extra work that they don’t get paid for.

    Based on data from 24 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do deputy managers get of their shift pattern at B&M?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 26% of people with changing schedules report getting one week notice or less.
    • 48% of people with changing schedules report getting two weeks notice.
    • 26% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 23 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Only some people get a choice of shifts

    Do deputy managers at B&M get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    50% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for deputy managers at B&M to change shifts?

    Some people find it hard to change shifts.

    How we know this

    37% of people report that it’s hard to change shifts if they need to.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for deputy managers to book a holiday at B&M?

    Most people find it easy to book holiday.

    How we know this

    79% of people report it’s easy to book holidays.

    Based on data from 24 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do B&M managers change deputy managers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for deputy managers to take sick leave at B&M?

    Some people find it hard to take sick leave.

    How we know this

    45% of people report that it’s hard to take time off if they are sick.

    Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do deputy managers at B&M feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    42% of people say they’re not treated with respect by their managers.

    Based on data from 26 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do deputy managers at B&M get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    85% of people report that they don’t get to take proper breaks.

    Based on data from 26 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for deputy managers to work at B&M?

    Most people feel stressed here.

    How we know this

    96% of people say they often feel stressed at work.

    Based on data from 26 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do deputy managers at B&M enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    39% of people report they don’t enjoy their job.

    Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.

  • Okay
  • Only some people recommend their team

    Do deputy managers at B&M recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    56% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 27 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do deputy managers get enough training when they start at B&M?

    Some people did’t get enough training when they started.

    How we know this

    60% of people report they didn’t get enough training when they started working here.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are deputy managers given support to progress at B&M?

    Only some people are given support to progress here.

    How we know this

    In the last year, 36% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do deputy managers think B&M head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do deputy managers feel well informed about how B&M is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    48% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 27 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at B&M

What B&M employees say about their job

  • Best thing

    The people whom you become friends with.

    Worst thing

    Lack of moral stability with the business.Back fighting and a toxic environment.Additional pressure to complete with payroll removed so have to still fulfil what is expected.Little regard to any who is a ghost employee, with no assistance to be verified. Opening hours that do not match the area, unlike Liverpool.Them and us from head office also seasonally the ho staff are catered for far better than the actual people front facing the daily crap we face with poor security measures to make us safe.A disparity of the stock loss by sending "free" stock to stores which ultimately covers up store losses through theft . No transparency with the business.Poor service due to lack of staffing in-store .The discount needs be 20-30 % as the prices have increased so dramatically.
    The culture has to change from the top.Except what is going on and put it right . People make the business.

    2.3

    B&M Deputy manager, June 2024

  • Best thing

    My workplace in particular has good people working there. Thats it.

    Worst thing

    You will not be rewarded or acknowledged for your time and effort.

    3.7

    B&M Customer service advisor, April 2024

See more reviews
  • Best thing

    Friendly collegues and staff.
    Good length in breaks and paid breaks.
    Get used to having friendly regular customers. Good staff car parking.

    Worst thing

    There isn't much trust, we cant do basic things like reprint recipts without manager authorisation and we have to call managers often to approve returns etc.

    It can feel like a lot of work for very little pay. The shifts vary which makes getting a regular schedule hard. Often put in for overtime (contracted 20 hrs, work 25 hours). Our shop closes at 10pm so sometimes you can be working late. We only get our rotor two weeks in advance which makes booking things in advance a challenge.

    Dont feel particularly safe at this job as some customers can be quite intimidating.

    Personally I wouldnt reccomend working there to a friend.

    4.1

    B&M Customer assistant, April 2024

  • Best thing

    Meeting people at work, sometimes the change of pace is nice

    Worst thing

    The stress

    4.1

    B&M Floor manager, March 2024

  • Best thing

    Colleagues & SOME customers

    Worst thing

    Pretty much everything! I've been placed in a role which I was never asked or consulted on.
    Turned up to work on day & I'm in a completely different role.
    No respect from management. We are literally just a number.
    Rotas changed with no notice & overtime given then taken away with no notice.

    1.3

    B&M Customer service assistant, February 2024

  • Best thing

    The discount - even if I never had the chance to use it

    Worst thing

    Absolutely no training, no regard for the shifts I could/couldn’t do, left on my own after 5 mins of “training” on the tills, disregarded what we agreed upon (shifts and hours). Awful place to work if you have anxiety. Can’t help being ill in flu season

    2.3

    B&M Sales assistant, December 2023

  • Best thing

    Having a laugh with the customers, and staff discount.

    Worst thing

    They don't put enough rotas up ahead of time. U cannot plan anything! Then they change the rota and don't tell you. You are expected to check your rota very regularly.

    Plus we have no air conditioning. In a very warm environment.

    4.2

    B&M Cashier, September 2023

  • Best thing

    Pay and hours

    Worst thing

    Hit the ground running training
    Management DO NOT communicate between each other
    Poor management
    High Stress job with little benefits
    Stores expected to be fresh 24/7 with limited staff
    Lay off without warning
    Temporary contracts with no explanation from management
    If you want you soul to be sucked out within few months this is best place for you

    3.2

    B&M Sales assistant, June 2023

  • Best thing

    Keeps you in shape

    Worst thing

    Animals in the workplace including mice and birds, I came across an in counter where a palled full of items was not stored properly and fell from over 20 feet and almost crushed me but luckily I was stood a couple of feet back, there is bird droppings on some of the stuff you have to pick up and also the birds eat the seeds in the were houses that were meant to send out.

    4.5

    B&M Employee, August 2022

  • Best thing

    Customers are mostly lovely. And kost of the team are great.

    Worst thing

    Managers treat certain staff differently.
    Managers also make personal remarks that don't involve them.
    Store is ridiculously hot even in summer.
    Management spend most of there time in the office. Including the customer service, replen and floor managers whom should be amongst the workers ensuring all is going smoothly.

    3.7

    B&M General assistant, May 2021

  • More reviews from B&M employees
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