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Posted 25 days ago

Bar Manager - The Lytton Arms

Anglian Country Inns

About Anglian Country Inns

Anglian Country Inns operate restaurants and hotels.

Similar jobs around SG3 6QB

Job description from Anglian Country Inns

Who are you?

You are the host with a the most, a friendly, welcoming face for all of our guests. You know your drinks and how to organise your bar. You have eyes everywhere and your approachable style and expertise is infectious. You excel at guiding our guests to the drink they might like.


What’s the role?

  • Support the site in creating a great and welcoming environment
  • Staying on top of bar stock, ordering, cellar conditioning and cleanliness and hygiene
  • Encouraging the team to take pride in their work and provide highest standards of service
  • Strive for excellence in all you do and driving repeat custom and sales in the bar
  • To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
  • To effectively manage guest complaints, escalating if required
  • Recognising and celebrating the successes of your team
  • Communicate effectively with your managers, your team and the guests
  • Live the ACI values and work towards our mission of 'making people happy'


What’s in it for you?

  • Generous discount across all ACI sites on both food and drink
  • Regular trips out to suppliers locally and internationally
  • Great share of tips and tronc
  • Staff Accommodation available
  • Staff meals on shift
  • Rising Stars program for career progression within the company
  • Cycle to work scheme
  • ‘Live your life’, charity day off each year
  • Wine at cost


Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!


If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today

Job insights from Breakroom

Bar, restaurant and kitchen managers

Bar, restaurant and kitchen managers are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive

#### What you’ll do as a bar, restaurant and kitchen manager

  • Plan menus with your chefs
  • Organise shifts and rotas for kitchen, waiting and bar staff
  • Recruit staff and help to train them
  • Plan events like weddings or birthdays
  • Manage stock and budgets

#### Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours
  • Managing people
  • Using a computer

Map

Knebworth, Hertfordshire, SG3 6QB

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Anglian Country Inns pay a living wage?

    Some people are not paid a living wage.

    How we know this

    36% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Anglian Country Inns pay market rates?

    Most people are paid above average for their job.

    How we know this

    70% of people are paid above average for the type of work they do.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Most people get paid breaks

    Do workers at Anglian Country Inns get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    90% of people say they get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Some people do unpaid extra work

    Do workers at Anglian Country Inns do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    36% of people report that they do extra work that they don’t get paid for.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Anglian Country Inns?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 82% of people with changing schedules report getting one week notice or less.
    • 18% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Only some people get a choice of shifts

    Do Anglian Country Inns workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    36% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Anglian Country Inns?

    Most people find it easy to book holiday.

    How we know this

    73% of people report it’s easy to book holidays.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Anglian Country Inns managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    60% of people say their manager changes their shifts at the last minute.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Anglian Country Inns?

    Some people find it hard to take sick leave.

    How we know this

    45% of people report that it’s hard to take time off if they are sick.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Anglian Country Inns feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    100% of people say they’re treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people recommend their team

    Do people at Anglian Country Inns recommend working with their team?

    Most people recommend working with their team.

    How we know this

    73% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Anglian Country Inns?

    Some people did’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and December 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Find out more about working at Anglian Country Inns

What Anglian Country Inns employees say about their job

  • Best thing

    They do care about the staff and we do get good perks

    Worst thing

    We need are rota before Friday for the following we, I have had to ask set days because of this.

    7.3

    Anglian Country Inns Waitress, January 2023

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