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Reposted 25 days ago

Assistant Manager

Tewin Bury Farm Hotel

About Tewin Bury Farm Hotel

Tewin Bury Farm Hotel is based in Hertfordshire.

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Job description from Tewin Bury Farm Hotel

Working at Tewinbury

We believe in fostering a family environment built on our core values, which guide everything we do:

Fearlessly Responsible

Be yourself, have fun & make friends

Eclectic

Connected

These reflect our desire to build something different & a hotel that gives back to our land & community. They shape our decisions, how we treat each other, and guide the exceptional service we provide with a smile. Tewinbury isn't just a hotel; it's our home, where we live, play, and create special memories & moments for our guests.



Assistant Restaurant Manager

we are currently seeking to recruit an experienced Assistant Restaurant Manager to assist in the management of our Cowshed Restaurant. Working within an excellent team you will be responsible for implementing service standards, managing the day to day running of the venues, monitoring rotas and costs and stock percentages.

The role of Assistant Restaurant Manager will involve:

  • Management of the venues so that all guests receive excellent standards of customer service throughout.
  • Meeting and greeting guests.
  • Leading shifts, including training and motivating the team.
  • Achieving budgetary targets and making recommendations for development.
  • Liaising effectively with the Kitchen and Head Chefs regarding menus and upcoming bookings.
  • Dealing with customer queries and issues.
  • Monitoring rotas on a daily basis
  • Ensuring excellent standards of cleanliness and hygiene

Requirements for Assistant Restaurant Manager:

  • The successful candidate must have previous hospitality supervisory experience; experience within a 2 rosette property will be a distinct advantage.
  • Candidates must enjoy being a “hands-on” member of a team. All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
  • An excellent standard of presentation is essential.
  • Our managers work a variety of shifts, on any 5 days from 7, on any day of the year.

Benefits for Assistant Restaurant Manager:

As well as a generous package, we also offer:

  • Healthcare cash back plan with perks and high street discounts
  • Staff discount in our restaurants (50% for you and up to 3 guests)
  • Friends and family accommodation rates
  • Free meals while on duty
  • Possibility of live in accommodation
  • Training & development opportunities
  • As a small family run business, there are always opportunities for progression
  • 12.5% service charge (up to £6K a year)

Due to our rural location it is recommended that candidates have their own transport.

Map

Tewin

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Tewin Bury Farm Hotel pay a living wage?

    Most people are not paid a living wage.

    How we know this

    82% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Tewin Bury Farm Hotel pay market rates?

    Most people are paid less than average for their job.

    How we know this

    75% of people are paid below average for the type of work they do.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and April 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Most people get paid breaks

    Do workers at Tewin Bury Farm Hotel get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    94% of people say they get paid breaks.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Tewin Bury Farm Hotel pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    93% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 15 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Tewin Bury Farm Hotel do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    41% of people report that they do extra work that they don’t get paid for.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Tewin Bury Farm Hotel?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 82% of people with changing schedules report getting one week notice or less.
    • 6% of people with changing schedules report getting two weeks notice.
    • 12% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Tewin Bury Farm Hotel worry about hours?

    Some people worry about getting enough hours.

    How we know this

    58% of people report they worry about getting enough hours.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and April 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Tewin Bury Farm Hotel workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    44% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to change shifts

    How easy is it for Tewin Bury Farm Hotel workers to change shifts?

    Most people find it easy to change shifts.

    How we know this

    67% of people report that it’s easy to change shifts if they need to.

    Based on data from 15 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Tewin Bury Farm Hotel?

    Most people find it easy to book holiday.

    How we know this

    93% of people report it’s easy to book holidays.

    Based on data from 15 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Tewin Bury Farm Hotel managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    64% of people say their manager changes their shifts at the last minute.

    Based on data from 14 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Tewin Bury Farm Hotel?

    Most people find it easy to take sick leave.

    How we know this

    71% of people report that it’s easy to take time off if they are sick.

    Based on data from 14 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Tewin Bury Farm Hotel feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    81% of people say they’re treated with respect by their managers.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do people at Tewin Bury Farm Hotel get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    75% of people report that they don’t get to take proper breaks.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Tewin Bury Farm Hotel?

    Most people feel stressed here.

    How we know this

    72% of people say they often feel stressed at work.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Tewin Bury Farm Hotel enjoy their jobs?

    Most people enjoy their job.

    How we know this

    67% of people report they enjoy their job.

    Based on data from 15 people who took the Breakroom Quiz between May 2022 and April 2024.

  • Okay
  • Only some people recommend their team

    Do people at Tewin Bury Farm Hotel recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    42% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Most people don’t get enough training

    Do people get enough training when they start at Tewin Bury Farm Hotel?

    Most people did’t get enough training when they started.

    How we know this

    88% of people report they didn’t get enough training when they started working here.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Tewin Bury Farm Hotel?

    Only some people are given support to progress here.

    How we know this

    In the last year, 41% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do people think Tewin Bury Farm Hotel head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    57% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 14 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Tewin Bury Farm Hotel is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    73% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 15 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Tewin Bury Farm Hotel

What Tewin Bury Farm Hotel employees say about their job

  • Best thing

    I believe was a nice team

    Worst thing

    No breaks , working >10 hours ( 20 minutes , minimum law requires but never taken)
    No meals or snacks provided ( neither paid or free)

    1.0

    Tewin Bury Farm Hotel Chef, January 2024

  • Best thing

    Making new friends

    Worst thing

    No social life and hours

    7.8

    Tewin Bury Farm Hotel Assistant manager, March 2023

See more reviews
  • Best thing

    Free food and drink
    Nice environment
    Kind people
    Lots of respect and understanding

    Worst thing

    Sometimes u don't get shifts. Some times u do

    8.5

    Tewin Bury Farm Hotel Food and beverage assistant, July 2022

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