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Posted over 30 days ago

Team Member - Hull Anlaby

Next

About Next

Next is a retailer. They sell homewares and fashion for women, men and children.

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Job description from Next

SHIFTS YOU ARE APPLYING FOR: 6.25hrs p/w; Fri 12:00 - 15:00; Sat 15:45 - 19:00

Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one

About the Role:

To be a successful Sales Team Member you will:

  • Offer fast and friendly service at all times, helping our customers to find the perfect products
  • Share your passion and knowledge about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms and processing deliveries
  • Take control of your own development

We'll offer amazing benefits (see further list below)

About You:

  • A great communicator who's always looking for ways you can help
  • Friendly, calm and efficient - even on your busiest days
  • Excited about the challenge of a varied and fast-paced job
  • Flexible, supportive and always ready to go the extra mile

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship

What's Next

As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.

In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.

Best of luck!

#Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague

Job insights from Breakroom

Retail and sales assistants:

Sales assistants help customers and sell goods and services

What you’ll do as a retail and sales assistant:

  • Serve and advise customers
  • Take delivery of goods and stock
  • Arrange and display goods
  • Check for damaged or missing items
  • Handle customer payments, returns and refunds
  • Keep the store clean and tidy

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Wearing a uniform
  • Heavy lifting
  • Cleaning
  • Physical activities

Map

Hull, England, HU1 2

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Next pay sales assistants enough to live on?

    Most people are not paid a living wage.

    How we know this

    97% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 129 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Next pay sales assistants market rates?

    Most people are paid less than average for their job.

    How we know this

    92% of people are paid below average for the type of work they do.

    Based on data from 137 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do sales assistants at Next get paid the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Next pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 267 people who took the Breakroom Quiz between May 2023 and May 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do sales assistants at Next get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    93% of people say they don’t get paid breaks.

    Based on data from 122 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Next pay sales assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    81% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 112 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do sales assistants at Next do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    80% of people report that they don’t do extra unpaid work.

    Based on data from 118 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do sales assistants get of their shift pattern at Next?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 18% of people with changing schedules report getting one week notice or less.
    • 39% of people with changing schedules report getting two weeks notice.
    • 35% of people with changing schedules report getting three weeks notice.
    • 7% of people with changing schedules report getting four weeks notice or more.

    Based on data from 130 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do sales assistants at Next worry about hours?

    Some people worry about getting enough hours.

    How we know this

    36% of people report they worry about getting enough hours.

    Based on data from 137 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do sales assistants at Next get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    51% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 133 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for sales assistants at Next to change shifts?

    Some people find it hard to change shifts.

    How we know this

    47% of people report that it’s hard to change shifts if they need to.

    Based on data from 99 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for sales assistants to book a holiday at Next?

    Most people find it easy to book holiday.

    How we know this

    69% of people report it’s easy to book holidays.

    Based on data from 114 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Next managers change sales assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    55% of people say their manager changes their shifts at the last minute.

    Based on data from 122 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for sales assistants to take sick leave at Next?

    Most people find it easy to take sick leave.

    How we know this

    72% of people report that it’s easy to take time off if they are sick.

    Based on data from 112 people who took the Breakroom Quiz between December 2023 and May 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is sales assistants at Next job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    85% of students report this is a good place to work if you’re studying.

    Based on data from 86 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as sales assistants at Next good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    37% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 59 people who took the Breakroom Quiz between May 2022 and May 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do sales assistants at Next feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    80% of people say they’re treated with respect by their managers.

    Based on data from 113 people who took the Breakroom Quiz between December 2023 and May 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do sales assistants at Next get proper breaks?

    Most people get proper breaks.

    How we know this

    79% of people report that they get to take proper breaks.

    Based on data from 117 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for sales assistants to work at Next?

    Some people feel stressed here.

    How we know this

    56% of people say they often feel stressed at work.

    Based on data from 124 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do sales assistants at Next enjoy their jobs?

    Most people enjoy their job.

    How we know this

    70% of people report they enjoy their job.

    Based on data from 114 people who took the Breakroom Quiz between November 2023 and May 2024.

  • Okay
  • Only some people recommend their team

    Do sales assistants at Next recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    39% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 137 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do sales assistants get enough training when they start at Next?

    Some people did’t get enough training when they started.

    How we know this

    39% of people report they didn’t get enough training when they started working here.

    Based on data from 122 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are sales assistants given support to progress at Next?

    Only some people are given support to progress here.

    How we know this

    In the last year, 51% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 115 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do sales assistants think Next head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    62% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 112 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do sales assistants feel well informed about how Next is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    47% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 117 people who took the Breakroom Quiz between November 2023 and May 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Next

What Next employees say about their job

  • Best thing

    The best thing about the job is colleagues that you can relate to and are on your wavelength. You can reserve stuff and keep them behind the till to buy at the end of your shift (if your coworkers would actually leave them and not put them back out onto the floor). The allowance for uniform is good.

    Worst thing

    The managers. If you are young, you will be heavily mistreated, exploited, and overworked for your age and/or pay. Personally, whilst working at Next, some of the managers are the worst and rudest people I’ve had to deal with. Also, I wouldn’t recommend working here if you are neurodivergent and/or a student - they have little respect of your studies and what you can and can’t do.

    1.5

    Next Sales assistant, March 2024

  • Best thing

    Easy if required overtimes, progression within business, benefits.

    Worst thing

    Policies - too many and very often coming to conflict with people's personal life. Bureaucracy- very often when required to solve issues ut has to be passed by multiple different people from different levels and departments. Company put strategies and rules for workers (performance policy, etc.) that does not reflect what is actually happening on the floors.

    9.4

    Next Employee, March 2024

See more reviews
  • Best thing

    Its mostly fast paced, the shifts go by quickly. Very relaxed workplace in terms of the people you work with. The staffroom is stocked with snacks, food and drinks 90% of the time.

    Worst thing

    Can sometimes be high pressure. Some days are hit and miss and you never know what to expect.

    3.5

    Next Employee, February 2024

  • Best thing

    The perks

    Worst thing

    Little training or opportunity to progress. They use their most experienced people to do each task. Nepotism, favouritism and corruption is rife. Best chance of opportunity to learn and progress is to work morning shift, but they seem to give those shifts to friends and sometimes new people. I've been overlooked for so long now and I have stopped asking for opportunity.

    5.5

    Next Sales assistant, February 2024

  • Best thing

    The wage

    Worst thing

    The lack of work that is our fault

    7.0

    Next Warehouse operative, January 2024

  • Best thing

    The customers and my regulars

    Worst thing

    Rude customers

    6.4

    Next Sales assistant, November 2023

  • Best thing

    No much stress unlik other warehouse

    Worst thing

    Pickers are always exhausted after work

    6.8

    Next Warehouse operative, November 2023

  • Best thing

    The team is great. People look out for each other. Managers on hand and stick up for employees. Can pick up or swap extra shifts

    Worst thing

    Low pay for expectations.
    Unpaid breaks and holidays.
    Not enough hours for some.
    Hours can be cut to minimum contracted hours at times.

    6.0

    Next Retail assistant, January 2023

  • Best thing

    Quite straightforward, you know what to expect every time you come in

    Worst thing

    Unrealistic standards are set when working a role such as the delivery team. You’re expected to work like a robot with time pressures and within this time you have to do everything, e.g., if need a toilet break, you cannot ‘pause’ the timer and the timer eats into your working time, or if you need to refill tags, that refilling eats into your working time, which I believe is very demanding and unrealistic as even over a 6-7 hour shift naturally we’ll end up working slower.

    6.4

    Next Sales assistant, August 2022

  • Best thing

    The hierarchy isn't as obvious as it is in a store environment. Everyone treats everyone with respect. You can take a break/get a drink/go loo whenever you want, you're in charge of your own workload and time management and are trusted to get it done

    Worst thing

    Hard to progress unless you have a degree, nursery fees are high and maternity pay is not enough

    6.2

    Next Employee, July 2021

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