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Security Officer - Average 56 hours per week - Days & Nights

CIS Security

About CIS Security

CIS Security provide security services.

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Job description from CIS Security

A diverse, interesting and busy opportunity has arisen for an external a Security Officer at an for an impressive mixed-use space consisting of open space, a hotel, residential, retail and office space.

You will be employed to aid and assist (as well as protect) the client and the client’s customers in a helpful and professional manner. Preventing any threat to any tenant or other members of the public and any unauthorised persons entering restricted parts of the premises at any time. Ensuring that all personnel are able to go about their business in a safe and friendly environment.

About the role:

  • Position: Security Officer
  • Location: London (W2)
  • Pay Rate: £14.85 per hour
  • Hours: Average 56 hours per week
  • Shifts: DAYS & NIGHTS - 3 Days, 3 Nights, 3 Off

Job Requirements:

  • SIA Door Supervisor Licence required
  • Security Experience / Customer Service is required - ideally in a estate or public space area
  • Physically fit to complete patrols internally and externally and able to stand/walk for extended periods when asked in all weathers
  • Excellent levels of customer service & communication at all times
  • Must have good command of English Language
  • Good with IT - a strong grasp of Microsoft office, Genetec CCTV and Access control systems.
  • Reliable, confident and committed
  • Flexible in the approach to daily duties and additional events when held on site.
  • The ability to work independently and as part of a team
  • Have a calm personality capable of controlling difficult situations
  • This position involves external patrolling throughout the shift so you must be able to stand/walk for extended periods
  • Be confident you are able to undertake 100% of all specific duties
  • Be able to provide all the documentation and vetting information requested
  • First Aid qualification& CCTV Licence is a bonus

Duties:

  • Able to work on their own initiative as well as part of a team and have a proactive and ever evolving approach towards their duties.
  • Able to achieve high standards in a fast-paced customer focused environment and to have an attitude that strives for continuous improvement.
  • Able to lead by example and develop the team’s progression in all assignment duties.
  • Have the ability to build and maintain effective working relationships with the client and all other service providers to the Estate.
  • Able to adapt to new duties added to the assignment as the contract evolves.
  • To prevent unauthorised access while remaining professional at all times.
  • To assist and respond to all fire alarm activations in a calm and professional demeanour.
  • To be vigilant and observant of visitors and occupiers ensuring no baggage is left unattended and applicable signage is placed correctly, I.E wet floor signs.
  • To book visitors in whilst announcing the visitor to the appropriate person(s)
  • To conduct regular internal and external Building and Estate patrols and as per the site’s assignment instructions.
  • Report any patrol observations and or defects to the Head of Security as well as documenting it appropriately.
  • To prevent unauthorised personnel from entering the premises.
  • To assist members of the public and or visitors who may need our help with local information.
  • To conduct a thorough check of all identified vulnerable points of the Estate as well as ensuring all exits are secure and no risks are present or obstruct.
  • To check for suspicious characters loitering around the Estate, reporting all suspicious behaviours back to the team as well as the Head of Security
  • To prevent and detect fire, water leaks, and any potential safety hazards.
  • To act as an ambassador for the Estate ensuring that their business is represented accordingly.
  • To ensure that a full and thorough handover is conducted with the oncoming estate officer.

Benefits:

  • Health care plan (HSF)
  • Perk Box (HSF) – discounts & offers from cinema tickets to days out
  • Cycle to work scheme
  • Tailed Site Uniform
  • First class training allowing you to develop your skills
  • A view for career development
  • Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.

At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.

Job insights from Breakroom

Security guards

Security guards make sure that people, buildings and valuables are safe

What you’ll do as a security guard:

  • Be alert and observant
  • Be polite and deal with customers or the general public
  • Be responsible for public safety and security
  • Pass background checks and required tests

Is it right for you?

This job may involve:

  • Standing
  • Sitting
  • Physical activities
  • Using a computer
  • Anti-social hours
  • Night work
  • Wearing a uniform
  • Working alone
  • Wearing protective clothing
  • Working alone

Map

London, W2 4YN

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do CIS Security pay security officers enough to live on?

    Most people are paid a living wage.

    How we know this

    87% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 30 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do CIS Security pay security officers market rates?

    Most people are paid above average for their job.

    How we know this

    76% of people are paid above average for the type of work they do.

    Based on data from 34 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Most people get paid breaks

    Do security officers at CIS Security get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    89% of people say they get paid breaks.

    Based on data from 38 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do CIS Security pay security officers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    92% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 38 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do security officers at CIS Security do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    78% of people report that they don’t do extra unpaid work.

    Based on data from 36 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do security officers get of their shift pattern at CIS Security?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 52% of people with changing schedules report getting one week notice or less.
    • 5% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 43% of people with changing schedules report getting four weeks notice or more.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do security officers at CIS Security worry about hours?

    Some people worry about getting enough hours.

    How we know this

    38% of people report they worry about getting enough hours.

    Based on data from 37 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do security officers at CIS Security get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    44% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 34 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for security officers at CIS Security to change shifts?

    Some people find it hard to change shifts.

    How we know this

    40% of people report that it’s hard to change shifts if they need to.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for security officers to book a holiday at CIS Security?

    Most people find it easy to book holiday.

    How we know this

    88% of people report it’s easy to book holidays.

    Based on data from 34 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do CIS Security managers change security officers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    71% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 35 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for security officers to take sick leave at CIS Security?

    Most people find it easy to take sick leave.

    How we know this

    70% of people report that it’s easy to take time off if they are sick.

    Based on data from 33 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • Most parents say it’s bad

    Is working as security officers at CIS Security good if you have caring responsibilities?

    Most parents and carer say this is a bad place to work.

    How we know this

    75% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 12 people who took the Breakroom Quiz between June 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do security officers at CIS Security feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    71% of people say they’re treated with respect by their managers.

    Based on data from 31 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do security officers at CIS Security get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    35% of people report that they don’t get to take proper breaks.

    Based on data from 37 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for security officers to work at CIS Security?

    Some people feel stressed here.

    How we know this

    59% of people say they often feel stressed at work.

    Based on data from 34 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do security officers at CIS Security enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    45% of people report they don’t enjoy their job.

    Based on data from 29 people who took the Breakroom Quiz between June 2022 and April 2024.

  • Okay
  • Only some people recommend their team

    Do security officers at CIS Security recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    59% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 39 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do security officers get enough training when they start at CIS Security?

    Some people did’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 34 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are security officers given support to progress at CIS Security?

    Only some people are given support to progress here.

    How we know this

    In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 30 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do security officers think CIS Security head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 36 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do security officers feel well informed about how CIS Security is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    52% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 33 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at CIS Security

What CIS Security employees say about their job

  • Best thing

    My team and flexibility

    Worst thing

    Stress and micro management

    4.6

    CIS Security Loss prevention officer, April 2024

  • Best thing

    Customer service

    Worst thing

    Not enough paid

    9.5

    CIS Security Security officer, February 2024

See more reviews
  • Best thing

    Working with people from all walks of life. The support I get from senior management. The social events.

    Worst thing

    Long hours. Lots of responsibilities

    9.6

    CIS Security Employee, February 2024

  • Best thing

    Protecting your others and safety of others

    Worst thing

    It can be rough sometimes

    9.5

    CIS Security Security officer, May 2023

  • Best thing

    The people!

    Worst thing

    Low pay, long hours and very little holiday allowance

    6.7

    CIS Security Front of house, March 2023

  • Best thing

    Easy but not 100% safety

    Worst thing

    Walking in nights for patrol

    8.3

    CIS Security Employee, December 2022

  • Best thing

    Meeting new people and helping out

    Worst thing

    Rude teenagers and drunks

    5.5

    CIS Security Security officer, September 2022

  • Best thing

    My supervisor and site

    Worst thing

    Area manager and running of the company

    2.4

    CIS Security Security officer, August 2022

  • Best thing

    The people are friendly

    Worst thing

    Hours are miss matched and the pay is horrific for the work we do

    1.2

    CIS Security Security guard, June 2022

  • Best thing

    Balanced work 4 on 4 off

    Worst thing

    I have to get up early

    9.8

    CIS Security Security officer, December 2020

  • More reviews from CIS Security employees
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