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Reposted 17 days ago

Senior Care Assistant

Exemplar Health Care

About Exemplar Health Care

Exemplar Health Care run care homes. They provide specialist nursing care to adults.

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Job description from Exemplar Health Care

Position :Senior Health Care Assistant

Care home : Roseside

Location : Liverpool, L27 7DA

Contract type :42 hours per week

Rate :11.48 If youre an experienced Care Assistant looking to take your next career step, we have the role for you. Our SeniorHealth Care Assistantswork closely with our Nurse in Charge to lead a small Care Team in delivering high-quality care for the people we support. This is an exciting opportunity to make a real difference every day. Join us as our new Senior Health Care Assistant at Roseside care home in Liverpool. About Exemplar Health Care

Opened in February 2023, Roseside is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs. We support adults living with complex mental health needs and neuro-disabilities, including Huntington's disease and Parkinson's disease. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role

Our Senior Care Assistants work closely with the Nurse in Charge and lead our Care Teams in supporting every aspect of our residents day-to-day lives. No two days will ever be the same, but your day-to-day responsibilities will include: supporting people with their personal care assisting people at meal times understanding individual health and wellbeing needs encouraging and supporting people to take part in social activities, both in and out of the home promoting choice, dignity, independence and respect leading, motivating and supporting a team of care colleagues ensuring that care documentation is completed to a high standard. We have higher-than-average staffing levels when compared to other care providers. There are usually up to six colleagues on each unit that supports around ten people, giving you more time to spend with the people you support. Download our job description to read more: https://brochures.exemplarhc.com/view/1029889597/ About you

Above all, youre someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. Youre also: caring, kind, understanding and calm able to deal with, and defuse, challenging situations energetic and outgoing, with a positive, can-do attitude a great listener and communicator, able to build trust and rapport with people comfortable working on your own initiative

but you know when to escalate a motivating team leader. To apply for this role, you must have relevant experience, a Level 3 qualification in Health and Social care, plus Maths and English at GCSE Grade C or above (or relevant functional skills qualification). What we offer

We offer great rewards and perks including: regular supervision, peer support, learning opportunities and career prospects access to wages before payday with Wagestream retail and lifestyle discounts free DBS check 24/7 counselling and support Blue Light Card eligibility.

Please note, applicants must be authorised to work in the UK. Were unable to sponsor or take over sponsorship of an employment visa at this time.

TPBN1_UKTJ

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Liverpool

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Exemplar Health Care pay healthcare assistants enough to live on?

    Some people are not paid a living wage.

    How we know this

    58% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 45 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Exemplar Health Care pay healthcare assistants market rates?

    Most people are paid less than average for their job.

    How we know this

    72% of people are paid below average for the type of work they do.

    Based on data from 46 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do healthcare assistants at Exemplar Health Care get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    98% of people say they don’t get paid breaks.

    Based on data from 46 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Exemplar Health Care pay healthcare assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    98% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 40 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do healthcare assistants at Exemplar Health Care do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    44% of people report that they do extra work that they don’t get paid for.

    Based on data from 39 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do healthcare assistants get of their shift pattern at Exemplar Health Care?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 16% of people with changing schedules report getting one week notice or less.
    • 23% of people with changing schedules report getting two weeks notice.
    • 9% of people with changing schedules report getting three weeks notice.
    • 52% of people with changing schedules report getting four weeks notice or more.

    Based on data from 44 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do healthcare assistants at Exemplar Health Care worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    87% of people report they don’t worry about getting enough hours.

    Based on data from 47 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do healthcare assistants at Exemplar Health Care get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    47% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 43 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for healthcare assistants at Exemplar Health Care to change shifts?

    Most people find it hard to change shifts.

    How we know this

    83% of people report that it’s hard to change shifts if they need to.

    Based on data from 36 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for healthcare assistants to book a holiday at Exemplar Health Care?

    Most people find it easy to book holiday.

    How we know this

    71% of people report it’s easy to book holidays.

    Based on data from 41 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Exemplar Health Care managers change healthcare assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    53% of people say their manager changes their shifts at the last minute.

    Based on data from 40 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for healthcare assistants to take sick leave at Exemplar Health Care?

    Some people find it hard to take sick leave.

    How we know this

    43% of people report that it’s hard to take time off if they are sick.

    Based on data from 37 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • Most parents say it’s bad

    Is working as healthcare assistants at Exemplar Health Care good if you have caring responsibilities?

    Most parents and carer say this is a bad place to work.

    How we know this

    71% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 14 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do healthcare assistants at Exemplar Health Care feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    36% of people say they’re not treated with respect by their managers.

    Based on data from 42 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do healthcare assistants at Exemplar Health Care get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    57% of people report that they don’t get to take proper breaks.

    Based on data from 42 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for healthcare assistants to work at Exemplar Health Care?

    Most people feel stressed here.

    How we know this

    90% of people say they often feel stressed at work.

    Based on data from 41 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do healthcare assistants at Exemplar Health Care enjoy their jobs?

    Most people enjoy their job.

    How we know this

    76% of people report they enjoy their job.

    Based on data from 41 people who took the Breakroom Quiz between April 2022 and March 2024.

  • Okay
  • Only some people recommend their team

    Do healthcare assistants at Exemplar Health Care recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    60% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 47 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do healthcare assistants get enough training when they start at Exemplar Health Care?

    Most people got enough training when they started.

    How we know this

    67% of people report they got enough training when they started working here.

    Based on data from 43 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are healthcare assistants given support to progress at Exemplar Health Care?

    Only some people are given support to progress here.

    How we know this

    In the last year, 63% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 38 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do healthcare assistants think Exemplar Health Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    95% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 43 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do healthcare assistants feel well informed about how Exemplar Health Care is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    87% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 45 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Exemplar Health Care

What Exemplar Health Care employees say about their job

  • Best thing

    Look after vulnerable people

    Worst thing

    Short staffed

    7.1

    Exemplar Health Care Healthcare assistant, March 2024

  • Best thing

    Being able to help change someone’s life

    Worst thing

    Stress, pay and houes

    3.4

    Exemplar Health Care Health care assistant, June 2023

See more reviews
  • Best thing

    coworkers from my unit

    Worst thing

    other members of staff

    3.5

    Exemplar Health Care HCA, March 2023

  • Best thing

    The service users, bonds I've formed with them, they are the only reason I keep going some days.

    Worst thing

    Other staff, bitchy work environment, nothing done about interstaff bullying, understaffed then overstaffed, dont take you seriously if a situation is upsetting your mental health

    2.8

    Exemplar Health Care Employee, December 2022

  • Best thing

    The people I work with

    Worst thing

    Not enough pay. Some of the service users have challenging behaviour we are the lowest paid in our area

    5.5

    Exemplar Health Care Health care assistant, May 2022

  • Best thing

    Making a difference to service users, staff banter

    Worst thing

    Offensive pay! Long hours, management detached from reality

    3.0

    Exemplar Health Care Employee, February 2022

  • Best thing

    Work with elderly people

    Worst thing

    Travel time

    4.2

    Exemplar Health Care Carer, May 2021

  • Best thing

    rewarding to look after others, jokes and laughter among colleagues, trusted to get on without being watched

    Worst thing

    extremely underpaid, management detached from reality, long hours, not everyone gives same effort

    3.4

    Exemplar Health Care Carer, March 2021

  • Best thing

    Making a difference to people’s life’s. helping them improve there skills and move on to become more independent

    Worst thing

    Low staffing levels. Need more support from management

    4.6

    Exemplar Health Care Health care assistant, November 2020

  • Best thing

    Working with people, helping them and having a laugh.

    Worst thing

    No sick pay, minimum pension, minimum wage, concerns not always listened to.

    4.9

    Exemplar Health Care Activities coordinator, November 2020

  • More reviews from Exemplar Health Care employees
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