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Vehicle Technician

Sytner

About Sytner

Sytner is a car dealership company. They buy and sell cars.

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Job description from Sytner

We have an excellent opportunity available for a Vehicle Technician to join our team at Mercedes-Benz of Cheltenham & Gloucester
 
Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you!
 
Don't worry if you are not currently working for Mercedes-Benz, we have the training and facilities to help you make this next big step in your career!
 
We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer service skills as well as Technical expertise.
 
Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE.

About you
 
You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures.
 
You must be a qualified Vehicle Technician with an industry recognised qualification.
 
Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please .

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey

Job insights from Breakroom

Vehicle mechanics and technicians

Vehicle mechanics repair and service cars, vans and other vehicles

What you’ll do as a vehicle mechanic and technician:

  • Drive vehicles
  • Maintenance of vehicles and tools
  • Understand mechanics and engineering
  • Responsible for health and safety
  • Ability to repair and replace parts needed

Is it right for you?

This job may involve:

  • Driving
  • Physical activities
  • Heavy lifting
  • Wearing a uniform

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Sytner pay technicians enough to live on?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 59 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Sytner pay technicians market rates?

    Most people are paid above average for their job.

    How we know this

    67% of people are paid above average for the type of work they do.

    Based on data from 57 people who took the Breakroom Quiz between June 2022 and April 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do technicians at Sytner get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    74% of people say they don’t get paid breaks.

    Based on data from 58 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Sytner pay technicians sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    76% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 54 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do technicians at Sytner do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    35% of people report that they do extra work that they don’t get paid for.

    Based on data from 23 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Good
  • Most people don’t worry about their hours

    Do technicians at Sytner worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    95% of people report they don’t worry about getting enough hours.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do technicians at Sytner get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    47% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it for technicians to book a holiday at Sytner?

    Most people find it easy to book holiday.

    How we know this

    84% of people report it’s easy to book holidays.

    Based on data from 61 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Sytner managers change technicians shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    100% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for technicians to take sick leave at Sytner?

    Most people find it easy to take sick leave.

    How we know this

    72% of people report that it’s easy to take time off if they are sick.

    Based on data from 50 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most parents say it’s good

    Is working as technicians at Sytner good if you have caring responsibilities?

    Most parents and carers say this is a good place to work.

    How we know this

    83% of people who care for a child or other relative report this is a good place to work.

    Based on data from 12 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do technicians at Sytner feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    77% of people say they’re treated with respect by their managers.

    Based on data from 56 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do technicians at Sytner get proper breaks?

    Most people get proper breaks.

    How we know this

    69% of people report that they get to take proper breaks.

    Based on data from 58 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for technicians to work at Sytner?

    Some people feel stressed here.

    How we know this

    66% of people say they often feel stressed at work.

    Based on data from 62 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do technicians at Sytner enjoy their jobs?

    Most people enjoy their job.

    How we know this

    81% of people report they enjoy their job.

    Based on data from 48 people who took the Breakroom Quiz between April 2022 and April 2024.

  • Okay
  • Only some people recommend their team

    Do technicians at Sytner recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    54% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 63 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do technicians get enough training when they start at Sytner?

    Most people got enough training when they started.

    How we know this

    87% of people report they got enough training when they started working here.

    Based on data from 60 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are technicians given support to progress at Sytner?

    Most people are given support to progress here.

    How we know this

    In the last year, 68% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 53 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do technicians think Sytner head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    81% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 59 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do technicians feel well informed about how Sytner is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    72% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 61 people who took the Breakroom Quiz between April 2022 and April 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Sytner

What Sytner employees say about their job

  • Best thing

    Staff

    Worst thing

    Getting parts allocated on a VHC

    10

    Sytner Customer service advisor, March 2024

  • Best thing

    Money isn't bad. Plenty of overtime if required. Get to work with some lovely cars.

    Worst thing

    Poorly managed. Stat driven with disregard to staffs well being. Certain people in the wrong position which makes the job harder.

    4.5

    Sytner Valeter, February 2024

See more reviews
  • Best thing

    The cars

    Worst thing

    Lot of things to juggle

    4.6

    Sytner Parts advisor, December 2023

  • Best thing

    They provide employment

    Worst thing

    Too many to mention, stress, bullying, lack of respect, lack of career progression, gaslighting

    1.5

    Sytner Employee, November 2023

  • Best thing

    Potential tk earn

    Worst thing

    Stress
    Don’t listen
    Work us harder than ever
    No staff

    3.7

    Sytner Vehicle technician, July 2023

  • Best thing

    You are looked after financially

    Worst thing

    No progression if your face doesn't fit

    5.5

    Sytner Parts advisor, January 2023

  • Best thing

    Great cars.

    Worst thing

    Horrible atmosphere managers spend their day watching everyone on cctv to check we aren’t talking.

    4.8

    Sytner Vehicle technician, August 2022

  • Best thing

    Driving nice cars

    Worst thing

    Stress and working in all conditions

    6.2

    Sytner Trade sales assistant, August 2021

  • Best thing

    Freedom to get on with your job when your out delivering

    Worst thing

    Restrictions when it comes to getting new vehicles length of time it takes to put new ideas / working structures into practice

    7.7

    Sytner Employee, June 2021

  • Best thing

    Working on and driving super cars. Friendly colleagues.

    Worst thing

    Sometimes high workload and pressure to get jobs finished quicker that the allotted time given

    9.6

    Sytner Vehicle technician, March 2021

  • More reviews from Sytner employees
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