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Reposted over 30 days ago

Kitchen Assistant - Cook

Dobbies

About Dobbies

Dobbies is a garden centre company.

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Job description from Dobbies

Here at Dobbies, we want our customers to enjoy tasty food and great service in a welcoming and safe environment. Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. To play an essential role in delivering this we are looking for a Kitchen Assistant - Cook to join our Restaurant team. You’ll be preparing food for service whilst maintaining the kitchen to high standards of cleanliness and hygiene. We’ve a great team, gorgeous restaurants and serve hot breakfast, lunch and afternoon tea (so you can spend your evenings at home!).

About the role

  • Preparing and presenting food in line with menu specification
  • Working pro-actively and supporting general kitchen duties such as housekeeping, ordering stock, controlling stock levels and wastage
  • Working collaboratively with the kitchen team to ensure your customers are presented with their meal to a high standard and on time.
  • Developing your knowledge of dietary requirements and allergies plus health and hygiene

About you

  • You are passionate about all things food and delivering the best possible experience for our customers.
  • A team player and confident communicator who is eager to learn new skills and gain new experiences.
  • Naturally friendly person: our team members really enjoy what they do and who they work with
  • Flourish in a busy, fast-paced environment
  • Experience of working in high volume food service or similar role
  • Knowledge and understanding of kitchen health, safety and hygiene rules
  • Holding a relevant food safety qualification would be an advantage but not essential as training will be provided

Our Offering

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Fantastic team member discount to be enjoyed in the store, restaurant and foodhall
  • Access to Wagestream where you can track your earnings in real time and access a portion before payday to cover unexpected costs
  • Thriving culture; the Dobbies team are passionate, diverse and committed to our customers
  • Future opportunities; We want you to be happy and challenged at Dobbies for years to come so we offer various specialised training and further learning and growth opportunities
  • A free and confidential Employee Assistance Programme (EAP) that helps you deal with life’s challenges.

About Dobbies

For 150 years, the Dobbies name has stood for quality. During this time, we've been proud to provide the very best products and expert advice to gardeners throughout the UK. With over 575,000 club plus members, our main priority is exceptional customer service.

Today Dobbies is the UK's largest Garden Centre retailers with stores across Scotland, England and Northern Ireland. Naturally, we have one of the biggest and best ranges of quality plants and gardening equipment around. You don't have to be an avid gardener to enjoy Dobbies because, as well as having everything to make your garden grow, we have everything you need to simply relax and enjoy your garden – and much more.

Job insights from Breakroom

Kitchen and catering assistant

Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need

What you’ll do as a kitchen and catering assistant:

  • Plan meals
  • Prepare and cook food
  • Purchase food and look after a budget
  • Be responsible for the hygiene and safety of food served

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours

Map

Dobbies Stirling, Stirling

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Dobbies pay a living wage?

    Most people are not paid a living wage.

    How we know this

    72% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 69 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Dobbies pay market rates?

    Most people are paid less than average for their job.

    How we know this

    90% of people are paid below average for the type of work they do.

    Based on data from 52 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do Dobbies pay the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Dobbies pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 124 people who took the Breakroom Quiz between May 2022 and April 2024.

  • Okay
  • Only some people get paid breaks

    Do workers at Dobbies get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    39% of people say they don’t get paid breaks.

    Based on data from 59 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Dobbies pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    81% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 57 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Dobbies do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    39% of people report that they do extra work that they don’t get paid for.

    Based on data from 59 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Dobbies?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 44% of people with changing schedules report getting one week notice or less.
    • 30% of people with changing schedules report getting two weeks notice.
    • 17% of people with changing schedules report getting three weeks notice.
    • 8% of people with changing schedules report getting four weeks notice or more.

    Based on data from 63 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Dobbies worry about hours?

    Some people worry about getting enough hours.

    How we know this

    35% of people report they worry about getting enough hours.

    Based on data from 60 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Dobbies workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    48% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 67 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Dobbies workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    40% of people report that it’s hard to change shifts if they need to.

    Based on data from 47 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Dobbies?

    Some people find it hard to book holiday.

    How we know this

    42% of people report it’s hard to book holidays.

    Based on data from 62 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Dobbies managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    60% of people say their manager changes their shifts at the last minute.

    Based on data from 58 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Dobbies?

    Most people find it easy to take sick leave.

    How we know this

    67% of people report that it’s easy to take time off if they are sick.

    Based on data from 58 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some students say it’s good

    Is a Dobbies job good for students?

    Only some students say this is a good place to work if you’re studying.

    How we know this

    37% of students report this isn’t a good place to work if you’re studying.

    Based on data from 62 people who took the Breakroom Quiz between May 2022 and April 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at Dobbies good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    35% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 17 people who took the Breakroom Quiz between April 2022 and March 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at Dobbies feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    34% of people say they’re not treated with respect by their managers.

    Based on data from 64 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Dobbies get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    37% of people report that they don’t get to take proper breaks.

    Based on data from 63 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Dobbies?

    Most people feel stressed here.

    How we know this

    74% of people say they often feel stressed at work.

    Based on data from 70 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Dobbies enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    45% of people report they don’t enjoy their job.

    Based on data from 56 people who took the Breakroom Quiz between April 2023 and April 2024.

  • Needs improving
  • Most people don’t recommend their team

    Do people at Dobbies recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    68% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 73 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Dobbies?

    Some people did’t get enough training when they started.

    How we know this

    61% of people report they didn’t get enough training when they started working here.

    Based on data from 64 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Dobbies?

    Only some people are given support to progress here.

    How we know this

    In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 65 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Dobbies head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 63 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Dobbies is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    63% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 63 people who took the Breakroom Quiz between April 2023 and April 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Dobbies

What Dobbies employees say about their job

  • Best thing

    The friendliness of the group. Working as a whole with a good group of team members but also being capable of working solely in tense situations

    Worst thing

    Sometimes we're short staffed because of budget

    4.5

    Dobbies Customer advisor, January 2024

  • Best thing

    The people around me and how my personal issues are taken into account while on shift

    Worst thing

    Constant pressure to get jobs done in unrealistic amounts of time and having to go back and forth doing multiple things at once e.g. tills then stocking shelves in 20 mins then having to run back to tills

    2.8

    Dobbies Customer advisor, January 2024

See more reviews
  • Best thing

    the other coworkers

    Worst thing

    doing too many jobs at once

    4.5

    Dobbies Customer advisor, December 2023

  • Best thing

    my colleagues and the length of the breaks.

    Worst thing

    the rude customers, the unbelievably low pay in comparison to what we actually have to do, how understaffed it is, the horrendous management

    2.0

    Dobbies Restaurant assistant, December 2023

  • Best thing

    Good for students, staff are lovely and most customers are nice

    Worst thing

    Pay feels low for workload
    On feet constantly
    Overly demanding about certain details

    8.4

    Dobbies Customer assistant, October 2023

  • Best thing

    I enjoy working with my coworkers and that makes my shift more enjoyable

    Worst thing

    Horrible customers and low pay for what we actually have to do/deal with.

    6.4

    Dobbies Waitress, March 2023

  • Best thing

    the people that work there makes it enjoyable

    Worst thing

    the pay

    3.5

    Dobbies Employee, May 2022

  • Best thing

    My colleagues

    Worst thing

    The pay is dreadful. Minimum wage does not meet the expectation of the job. The majority of us are multi skilled and have years of experience. When supermarkets can pay 18yr old till operators £10 an hour is shocking that the largest garden centre chain in the UK can't do the same.

    3.7

    Dobbies Sales assistant, January 2021

  • Best thing

    Great for earning money and something to do.

    Worst thing

    Can be tedious and hard work. Customers can be annoying.

    6.0

    Dobbies Horti Customer Advisor, November 2020

  • Best thing

    Have a reasonably good team at the minute

    Worst thing

    Target selling, cameras on you all the time, poor manager of section. None stop

    4.6

    Dobbies Customer service assistant, August 2020

  • More reviews from Dobbies employees
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