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Reposted over 30 days ago

Head Chef

Marston’s

About Marston’s

Marston’s is a brewery, pub and hotel operator. They also run Revere, Foundry Project and Pitcher and Piano bars.

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Job description from Marston’s

Head Chef - The Quill & Taper - Weekly Pay - Up to £14.50 per hour

We’re on the lookout for a Head Chef to lead our kitchen team!

It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests.

Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our kitchen team to success. Everything you and the kitchen team deliver will keep our guests coming back for more.

As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Second Chef/ Sous Chef position. You’ll also –

Have a passion for producing food to be proud of
Be a motivational team-leader who can make sure our food and hygiene standards are consistently high
Be able to maintain clear communication with your team
Be able to work collaboratively with the General Manager and wider team to ensure success of the business
Have a positive attitude and ability to create a buzz in your kitchen to keep your team motivated
Have the desire to grow, develop and retain a kitchen team

What you get from us: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits, including:

A performance related bonus
20% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Flexible and part time hours available to work around your family or higher education
Online discounts and cashback at popular retailers through our Marston’s Rewards platform
Scope to build your career and progress through our Chef Development Programme including access to our innovative app-based training
Salary finance scheme - supporting your financial wellbeing
Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

Map

Sutton Coldfield

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Marston’s pay head chefs enough to live on?

    Most people are paid a living wage.

    How we know this

    89% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Marston’s pay head chefs market rates?

    Most people are paid above average for their job.

    How we know this

    68% of people are paid above average for the type of work they do.

    Based on data from 19 people who took the Breakroom Quiz between July 2022 and January 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do head chefs at Marston’s get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    89% of people say they don’t get paid breaks.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Marston’s pay head chefs sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    89% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do head chefs at Marston’s do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    67% of people report that they do extra work that they don’t get paid for.

    Based on data from 18 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do head chefs get of their shift pattern at Marston’s?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 67% of people with changing schedules report getting one week notice or less.
    • 6% of people with changing schedules report getting two weeks notice.
    • 17% of people with changing schedules report getting three weeks notice.
    • 11% of people with changing schedules report getting four weeks notice or more.

    Based on data from 18 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do head chefs at Marston’s worry about hours?

    Some people worry about getting enough hours.

    How we know this

    59% of people report they worry about getting enough hours.

    Based on data from 17 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do head chefs at Marston’s get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    67% report that their manager gives them enough choice over which shifts they work.

    Based on data from 15 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for head chefs at Marston’s to change shifts?

    Most people find it hard to change shifts.

    How we know this

    71% of people report that it’s hard to change shifts if they need to.

    Based on data from 14 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for head chefs to book a holiday at Marston’s?

    Some people find it hard to book holiday.

    How we know this

    37% of people report it’s hard to book holidays.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Marston’s managers change head chefs shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    47% of people say their manager changes their shifts at the last minute.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for head chefs to take sick leave at Marston’s?

    Some people find it hard to take sick leave.

    How we know this

    65% of people report that it’s hard to take time off if they are sick.

    Based on data from 20 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do head chefs at Marston’s feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    74% of people say they’re treated with respect by their managers.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do head chefs at Marston’s get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    65% of people report that they don’t get to take proper breaks.

    Based on data from 20 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for head chefs to work at Marston’s?

    Some people feel stressed here.

    How we know this

    65% of people say they often feel stressed at work.

    Based on data from 20 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do head chefs at Marston’s enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    35% of people report they don’t enjoy their job.

    Based on data from 17 people who took the Breakroom Quiz between February 2022 and January 2024.

  • Okay
  • Only some people recommend their team

    Do head chefs at Marston’s recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    67% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 21 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do head chefs get enough training when they start at Marston’s?

    Some people did’t get enough training when they started.

    How we know this

    57% of people report they didn’t get enough training when they started working here.

    Based on data from 21 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are head chefs given support to progress at Marston’s?

    Only some people are given support to progress here.

    How we know this

    In the last year, 41% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 17 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do head chefs think Marston’s head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do head chefs feel well informed about how Marston’s is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    53% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 19 people who took the Breakroom Quiz between February 2022 and January 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Marston’s

What Marston’s employees say about their job

  • Best thing

    The team is great, we all have a laugh. We all get the work done while having a great time.

    Worst thing

    A couple of the managers and chefs treat me and a few other employees with disrespect.

    4.3

    Marston’s Employee, February 2024

  • Best thing

    The people I work with are all lovely, it’s just the stress that you get with the job that changes people and makes it less pleasant

    Worst thing

    The hours, it’s constant night shift with a day shift chucked in maybe meaning my sleeping pattern is all over the place

    1.5

    Marston’s Team leader, December 2023

See more reviews
  • Best thing

    The people ive met

    Worst thing

    Mis instructed at times

    3.5

    Marston’s Employee, December 2023

  • Best thing

    Sometimes you have a good laugh and give great service which makes you feel good

    Worst thing

    Team do not do their fair share... I'm currently doing a job role above mine for the same money (only for 3 weeks but still) and they don't realise the pressure I am under and so don't do what is asked of them

    2.0

    Marston’s Employee, November 2023

  • Best thing

    The people I work with.

    Worst thing

    I work really hard but don't get paid enough and doesn't get recognised. We do get staff discount but it's really low and I haven't received my discount code and I've been asking.

    1.9

    Marston’s Team member, October 2023

  • Best thing

    The people

    Worst thing

    Stress, customers and pay

    3.9

    Marston’s Kitchen assistant, August 2023

  • Best thing

    Living in paying no bills
    Freedom to decide my own schedule

    Worst thing

    Above area manager there is very little understanding of how to run a pub, no real structure and company are greedy

    5.5

    Marston’s General manager, May 2023

  • Best thing

    Easy to book holidays
    I work with some of my best friends
    GM and AM’s are good managers
    Have a slightly more competitive pay than minimum wage

    Worst thing

    Long, unpaid breaks as a way to save the wage percentage
    Feel bad for calling in sick
    Expected to always work with minimal staff as possible on shifts, can lead to feeling stressed if the demand outways the staffing
    Work almost nearly every weekend, all weekend

    5.0

    Marston’s Supervisor, January 2023

  • Best thing

    Interaction with customers
    Feedback from customers
    Tips depending on what kind of night youre having

    Worst thing

    Managers who liked to wave their managers cards in your fa e and act above everyone else.
    Newbies are not trained properly. Newbies are trained by newbies which declines the quality of service over a period of time.
    No real training is given not even for new managers.
    Managers that come to the pub for training who are taking on new pubs get better training than those who actually work in house

    5.5

    Marston’s Employee, October 2022

  • Best thing

    The people you work with are some of the best people you'll ever meet

    Worst thing

    The pay is horrendously low and there are little-to-no staff benefits. Head office people come across as out-of-touch with the pubs (all in the same storm but different boats kind of thing)

    4.7

    Marston’s Waitress, September 2022

  • More reviews from Marston’s employees
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