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Clean and Clear Operative

Hightown Housing Association

About Hightown Housing Association

The Hightown Housing Association offers care services and supported housing. They operate across Hertfordshire, Buckinghamshire and Berkshire.

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Job description from Hightown Housing Association

About the Role

This is an exciting opportunity to join a new in-house Voids team, working on Hightown`s growing number of properties.The role is a fixed term contract with the high probability of becoming permanent.

The primary function of the role will be to ensure to work alongside multi-trade operatives to ensure that all voids are cleared of items and cleaned to a lettable standard as quickly as possible.

You will also be responsible for carrying out minor works in void properties and caretaking across Hightowns estates as required.

You will also be responsible for the upkeep of van stock and storage, ensuring purchases are coded correctly for regular review.

The role is predominantly cleaning empty properties, which includes toilets and bodily fluids

To apply for this role you will need to have the following:

  • Knowledge or qualifications in a relevant sector, for example in building construction or experience of working within public sector housing, advantageous but not essentual
  • Ability to lift heavy objects and cope with the demands of a physically demanding role
  • Ability to climb stairs, ladders and scaffolding
  • A good general knowledge of IT, particularly Microsoft office packages
  • Excellent communication and customer care skills
  • A Full UK driver`s license and access to your own transport.

The Benefits

In return for your hard work and commitment, we offer a considerable benefits package. This includes:

  • Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service
  • £23,691 pa for a 40 hour a week contract and bonuses available on top of your basic salary
  • Regular support from your line manager and colleagues
  • Annual bonus based on satisfactory performance
  • Monthly attendance bonus
  • Annual salary and cost of living review
  • Commitment to health and wellbeing with the Five Ways to Wellbeing
  • Workplace pension scheme
  • Life assurance of three times your annual salary
  • Friendly and supportive team environment
  • Employee assistance helpline
  • Mileage paid for car usage
  • Free on-site gym

About Us

At Hightown, we`re a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities.

How to Apply

To apply for this position please click the link below and complete an online application form.

Please click below for a copy of the job description.

Closing date: Tuesday 26th December 2023

Interviews: To be confirmed

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

We are an Equal Opportunities Employer.

We are a Disability Confident Employer.

Job insights from Breakroom

Cleaners and domestics

Cleaners carry out general cleaning of offices, shops and homes.

What you’ll do as a cleaner and domestic:

  • Do general cleaning in industrial buildings, offices or homes
  • Clean cars or gardens
  • Follow Health and Safety guidelines
  • Vacuum carpets, clean upholstery and clean bathrooms

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Physical activity
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone
  • Wearing a uniform

Map

HP2 4XH

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do the Hightown Housing Association pay a living wage?

    Some people are not paid a living wage.

    How we know this

    40% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between January 2022 and September 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do the Hightown Housing Association pay market rates?

    Only some people are paid above average for their job.

    How we know this

    62% of people are paid below average for the type of work they do.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at the Hightown Housing Association get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    93% of people say they don’t get paid breaks.

    Based on data from 14 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do the Hightown Housing Association pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    92% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at the Hightown Housing Association do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    42% of people report that they do extra work that they don’t get paid for.

    Based on data from 12 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Only some people get a choice of shifts

    Do the Hightown Housing Association workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    40% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at the Hightown Housing Association?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do the Hightown Housing Association managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    75% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 12 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at the Hightown Housing Association?

    Most people find it easy to take sick leave.

    How we know this

    73% of people report that it’s easy to take time off if they are sick.

    Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at the Hightown Housing Association feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    69% of people say they’re treated with respect by their managers.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do people at the Hightown Housing Association get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    71% of people report that they don’t get to take proper breaks.

    Based on data from 14 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at the Hightown Housing Association?

    Most people feel stressed here.

    How we know this

    77% of people say they often feel stressed at work.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at the Hightown Housing Association enjoy their jobs?

    Most people enjoy their job.

    How we know this

    75% of people report they enjoy their job.

    Based on data from 12 people who took the Breakroom Quiz between October 2021 and September 2023.

  • Okay
  • Only some people recommend their team

    Do people at the Hightown Housing Association recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    43% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 14 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at the Hightown Housing Association?

    Some people did’t get enough training when they started.

    How we know this

    58% of people report they didn’t get enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are people given support to progress at the Hightown Housing Association?

    Most people are given support to progress here.

    How we know this

    In the last year, 73% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 11 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think the Hightown Housing Association head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 13 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how the Hightown Housing Association is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    42% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between October 2021 and September 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at the Hightown Housing Association

What the Hightown Housing Association employees say about their job

  • Best thing

    The support workers/care staff.

    Worst thing

    Get the rota less than a week in advance for the following week. Rarely more than 2 weeks at a time.

    2.3

    Hightown Housing Association Support worker, November 2022

  • Best thing

    The money, staff and residents

    Worst thing

    The money(!), the hours, not getting paid for having to stay on unless it's 30min or more.

    5.0

    Hightown Housing Association Support worker, February 2022

See more reviews
  • Best thing

    The people

    Worst thing

    Rapid rota changes

    7.0

    Hightown Housing Association Support worker, April 2021

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