About Metropolitan Police
Metropolitan Police is responsible for law enforcement in London.
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CloseThis pay estimate is based on data from 52 Ministry of Justice employees who took the Breakroom Quiz between December 2022 and November 2023.
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About this pay estimate
CloseThis pay estimate is based on data from 52 Ministry of Justice employees who took the Breakroom Quiz between December 2022 and November 2023.
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Job description from Metropolitan Police
Police Community Support OfficerIn order to make an application, simply read through the following job description and make sure to attach relevant documents.Salary: £33,348 including £1,841 location allowance. This role may also attract a shift disturbance allowance of between 12.5% and 20%. Your salary will progress to the band maximum of £34,480 via incremental progression.Location: Across LondonDetails: Full-time (36 hours per week) and part-time opportunities available. Day and evening shifts. Full training provided.You’re a people person who can build relationships with people from all walks of life, who’s looking for a role that makes real-world impact. Then how does reducing crime and working with communities to make London safer sound?As a Police Community Support Officer (PCSO) conversations will be your bread and butter. Working in the heart of communities, you’ll work with local people, support officers and build vitally important relationships that mean the world to residents. All in the name of preventing crime and making communities safer.You’ll join either our Safer Neighbourhood or Transport team. Our Safer Neighbourhood teams offer a visible police presence and reduce crime and antisocial behaviour at local levels. And our Transport teams focus on keeping London’s roads and over-ground transport networks moving and operating safely.What you’ll do“I like this role because each day is a new learning opportunity”Your day-to-day duties will depend on the team you join but routine PCSO duties include working alongside police officers, gathering intelligence, carrying out security patrols and reassuring the public.Depending on your role, you could be trained in:Providing support at ceremonial and special events.Responding to major incidents and security alerts.Making house-to-house enquiries.Helping to keep London’s road network running.Issuing fixed penalty notices.Of course, your responsibilities could extend far beyond this (depending on where you’re needed), from policing special events and responding to major incidents, to keeping roads running smoothly.In return, you’ll get a competitive salary, full training package – including Personal Safety and Emergency Life Support – and we’ll make sure we support your personal development.What you’ll needYou’re comfortable speaking to members of the public.You’re a keen learner who’s motivated to complete initial and further training programs.You understand the importance of community engagement and care about others, wanting to see them safe and well.You’re comfortable spending lots of time on your feet – you’ll walk a lot during your shift.You’ll have a GCSE Grade C (or equivalent) in English. (If you don’t have the GCSE, you can take a written test that’s the equivalent.).Right now, we’re looking for PCSOs across London. We can’t guarantee where you’ll be placed but we’ll try to balance your preference with where the Met needs you the most.Benefits/What you can expect28 days' holiday rising to 33 days after five years' service.Choice of two generous civil service pension schemes.Interest-free season ticket loans - so you can spread the cost of travel.Free travel on London's buses - both when you're on and off duty.Use of the Met sports and social club facilities.We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.What happens next?Ready to start making communities safer? Click for further information and to apply.
What employees say
Pay
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Good
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Most people are paid a living wage
Do Metropolitan Police pay PCSO enough to live on?
Most people are paid a living wage.
How we know this
90% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 10 people who took the Breakroom Quiz between February 2022 and July 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people don’t get paid breaks
Do PCSO at Metropolitan Police get paid breaks?
No. Most people don’t get paid breaks.
How we know this
70% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between February 2022 and July 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Metropolitan Police pay PCSO sick pay?
Yes. Most people get proper sick pay.
How we know this
90% of people say they would get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between February 2022 and July 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Workplace
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Okay
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Only some people feel treated with respect
Do PCSO at Metropolitan Police feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
50% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between February 2022 and July 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do PCSO at Metropolitan Police get proper breaks?
Some people don’t get proper breaks.
How we know this
50% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between February 2022 and July 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
What Metropolitan Police employees say about their job
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Best thing
The people you'll help, the things you get to do, the people you work with, the people you lock up
Worst thing
The dishonest coverage by media, the public not understanding what we do, people who criticize without knowing, no breaks, poor/non-existent kit, poor training, weak senior leadership, cancelled rest days, low pay (overtime is also not work it due to low rates).
Metropolitan Police Police constable, October 2023
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Best thing
Helping others
Worst thing
Not knowing what time I will finish
Metropolitan Police Police constable, October 2023
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