About Southern Co-op
Southern Co-op operates food shops and runs funeral services. They are part of the UK's Co-op organisation.
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About this pay estimate
CloseThis pay estimate is based on data from 43 Southern Co-op employees who took the Breakroom Quiz between December 2021 and November 2023.
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Job description from Southern Co-op
Team Leader - £450 Inviting U Sign-On Bonus
Putting U in Southern Co-op
Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll support the Store Manager to motivate, engage, lead & develop a team of colleagues.
What we’re looking for
We’re after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:
Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services
Engage with and support the local community
Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager
Be a role model and lead the team to work together to provide an exceptional customer experience for our customers
Ensure continued and sustainable growth in our business through leading and developing people
What we offer you is a full time role, 36 hours per week, worked across 4 days. You’ll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends.
Why Southern Co-op?
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.
Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, company bonus, and much more.
We want to put U in Southern Co-op — start your new career now
Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Good
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Most people are paid a living wage
Do Southern Co-op pay duty managers enough to live on?
Most people are paid a living wage.
How we know this
95% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 40 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Southern Co-op pay duty managers market rates?
Most people are paid above average for their job.
How we know this
69% of people are paid above average for the type of work they do.Based on data from 42 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Most people get paid breaks
Do duty managers at Southern Co-op get paid breaks?
Yes. Most people get paid breaks.
How we know this
81% of people say they get paid breaks.Based on data from 42 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Southern Co-op pay duty managers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
67% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 42 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do duty managers at Southern Co-op do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
46% of people report that they do extra work that they don’t get paid for.Based on data from 41 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do duty managers get of their shift pattern at Southern Co-op?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 15% of people with changing schedules report getting one week notice or less.
- 41% of people with changing schedules report getting two weeks notice.
- 32% of people with changing schedules report getting three weeks notice.
- 12% of people with changing schedules report getting four weeks notice or more.
Based on data from 41 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do duty managers at Southern Co-op worry about hours?
Most people don’t worry about getting enough hours.
How we know this
72% of people report they don’t worry about getting enough hours.Based on data from 43 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do duty managers at Southern Co-op get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
54% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 41 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for duty managers at Southern Co-op to change shifts?
Most people find it hard to change shifts.
How we know this
70% of people report that it’s hard to change shifts if they need to.Based on data from 33 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for duty managers to book a holiday at Southern Co-op?
Most people find it easy to book holiday.
How we know this
74% of people report it’s easy to book holidays.Based on data from 39 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do Southern Co-op managers change duty managers shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
76% of people say their manager changes their shifts at the last minute.Based on data from 38 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for duty managers to take sick leave at Southern Co-op?
Some people find it hard to take sick leave.
How we know this
58% of people report that it’s hard to take time off if they are sick.Based on data from 38 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do duty managers at Southern Co-op feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
34% of people say they’re not treated with respect by their managers.Based on data from 38 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do duty managers at Southern Co-op get proper breaks?
Most people don’t get proper breaks.
How we know this
71% of people report that they don’t get to take proper breaks.Based on data from 42 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for duty managers to work at Southern Co-op?
Most people feel stressed here.
How we know this
85% of people say they often feel stressed at work.Based on data from 39 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do duty managers at Southern Co-op enjoy their jobs?
Only some people enjoy their job.
How we know this
42% of people report they don’t enjoy their job.Based on data from 31 people who took the Breakroom Quiz between January 2022 and November 2023.
Okay
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Only some people recommend their team
Do duty managers at Southern Co-op recommend working with their team?
Only some people recommend working with their team.
How we know this
53% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 43 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do duty managers get enough training when they start at Southern Co-op?
Some people did’t get enough training when they started.
How we know this
65% of people report they didn’t get enough training when they started working here.Based on data from 40 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are duty managers given support to progress at Southern Co-op?
Only some people are given support to progress here.
How we know this
In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 38 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do duty managers think Southern Co-op head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
93% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 41 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do duty managers feel well informed about how Southern Co-op is doing?
Only some people feel well informed about how the company is doing.
How we know this
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 38 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Southern Co-op employees say about their job
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Best thing
the people
Worst thing
not enough staff working too much.
Southern Co-op Team member, September 2023
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Best thing
most of the staff are understanding, some training was given when i started, any training done online is paid, if you claim.
Worst thing
there is a high level of rudeness from customers, the infrastructure and equipment needs to be updated as this cause issues. 'higher ups' implement new systems which have negatively effected my job satisfaction.
Southern Co-op Customer service assistant, July 2023
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About this pay estimate
CloseThis pay estimate is based on data from 43 Southern Co-op employees who took the Breakroom Quiz between December 2021 and November 2023.
Take the Breakroom Quiz to compare your job.