About TGI Fridays
TGI Fridays is a restaurant chain. They serve American-style food.
Job description from TGI Fridays
You don’t need any previous experience as we will take you through a full programme of onboarding and training to develop your skills.
*Please note that the average TRONC payment per hour is £1.25. While this payment is not guaranteed, it does represent the national average across all our stores. Therefore, gratuity payments may vary according to the store in which you work.*
Fridays is famous for a number of things – iconic cocktails, American inspired dishes but most significantly, that fantastic generosity of spirit provided by our incredible, one-of-a-kind team bringing that Fridays Feeling.
As a Kitchen Assistant you will work closely with our chefs assisting with the prep of our fresh food and keeping the stations, kitchen and dishware shining and spotless. You may also support the front of house team with maintaining cleanliness, replenishing crockery and cutlery. The great news is that you don’t need any previous experience as we’ll take you through a full programme of onboarding training; all we ask, is that you have a passion for food and a desire to deliver an amazing experience for our guests.
Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!
Benefits
With a fun, lively working environment, competitive salary and a whole host of other benefits, Fridays offers a not to be missed career opportunity. At Fridays we deliver the best that we can to our guests and this is only possible due to our amazing and committed teams. Take a look below at just some of the benefits of working at Fridays.
100% of gratuities are paid to our team and these are unlimited.
We value the importance of work life balance, that is why if at times we ask you to work extra hours, you will be paid for each extra hour that you work. We will also pay you time and a half when you work more than 48 hours in a week.
Flexible working patterns to support your work life balance.
Skill development programmes that support a fast-track career progression
Apprenticeships at progressive skill levels available for all.
28 days paid holiday (pro-rata)
Weekly pay every Friday
Pension scheme
50% off in all our restaurants.
Refer a friend scheme with great bonuses for each successful referral.
Reward programmes, long service awards and staff recognition and incentives.
The opportunity to join a great, passionate team and make new friends along the way!
About us
At Fridays we are world famous for growing talent from within. We have all different types of training for our whole family to ensure they are the best of the best! Also, in an industry where some people hop about a lot, we encourage mobility and progression so we create roles where people can grow and build a career through our motivational and inspiring development programmes. Behind every great unique Fridays experience, are our great leaders, team members and our chefs! They are the heart and soul of everything we do! We are proud to be a talented team of 4,000, with unique backgrounds, perspectives and experiences. We embrace your authentic self, no one person is the same and nor should your career journey be.
We celebrate people of all stripes.
Please note, candidates must be over compulsory school age to apply for this position.
Job insights from Breakroom
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do TGI Fridays pay a living wage?
Most people are not paid a living wage.
How we know this
69% of people say they are paid below the Real Living Wage for where they live.Based on data from 127 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do TGI Fridays pay market rates?
Only some people are paid above average for their job.
How we know this
66% of people are paid below average for the type of work they do.Based on data from 116 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do TGI Fridays pay the same regardless of age?
No, people under the age of 21 get paid less than those above 23.
See what TGI Fridays pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 23.Based on data from 204 people who took the Breakroom Quiz between December 2021 and December 2023.
Needs improving
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Most people don’t get paid breaks
Do workers at TGI Fridays get paid breaks?
No. Most people don’t get paid breaks.
How we know this
92% of people say they don’t get paid breaks.Based on data from 119 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do TGI Fridays pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 116 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at TGI Fridays do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
47% of people report that they do extra work that they don’t get paid for.Based on data from 121 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at TGI Fridays?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 63% of people with changing schedules report getting one week notice or less.
- 26% of people with changing schedules report getting two weeks notice.
- 7% of people with changing schedules report getting three weeks notice.
- 5% of people with changing schedules report getting four weeks notice or more.
Based on data from 131 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at TGI Fridays worry about hours?
Some people worry about getting enough hours.
How we know this
56% of people report they worry about getting enough hours.Based on data from 121 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do TGI Fridays workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
46% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 127 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for TGI Fridays workers to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 101 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at TGI Fridays?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 112 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do TGI Fridays managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
61% of people say their manager changes their shifts at the last minute.Based on data from 119 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at TGI Fridays?
Some people find it hard to take sick leave.
How we know this
42% of people report that it’s hard to take time off if they are sick.Based on data from 107 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at TGI Fridays?
Most people work a lot more hours than their contact..
How we know this
80% of people report working 8 hours or more than their contract.Based on data from 109 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good
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Most students say it’s good
Is a TGI Fridays job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
69% of students report this is a good place to work if you’re studying.Based on data from 58 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at TGI Fridays good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
44% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 16 people who took the Breakroom Quiz between March 2022 and December 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at TGI Fridays feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
67% of people say they’re treated with respect by their managers.Based on data from 113 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at TGI Fridays get proper breaks?
Some people don’t get proper breaks.
How we know this
51% of people report that they don’t get to take proper breaks.Based on data from 120 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at TGI Fridays?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 125 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at TGI Fridays enjoy their jobs?
Only some people enjoy their job.
How we know this
41% of people report they don’t enjoy their job.Based on data from 95 people who took the Breakroom Quiz between December 2022 and December 2023.
Okay
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Only some people recommend their team
Do people at TGI Fridays recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 133 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at TGI Fridays?
Some people did’t get enough training when they started.
How we know this
46% of people report they didn’t get enough training when they started working here.Based on data from 129 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at TGI Fridays?
Only some people are given support to progress here.
How we know this
In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 115 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think TGI Fridays head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 121 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how TGI Fridays is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 121 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What TGI Fridays employees say about their job
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Best thing
Monday/ Thursdays are the best shifts
Worst thing
Rotas don’t get posted until the Friday before the next week and rota get changes nearly 5/6 times a week
TGI Fridays Chef, October 2023
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Best thing
The people I work with.
Worst thing
Everything. No breaks or 5 minute breaks for over 10-12 hour shifts. The managers have no respect for you. They do not care if you have worked over 9 hours with no break, especially if it’s busy. If you are sick at work they do not care and refuse to send you home.
TGI Fridays Waitress, August 2023
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