Reposted 7 days ago

Chef

Frankie & Benny’s
Ellesmere Port
Part time

The Breakroom Take

4.7

Rated 4.7 out of 10

Based on 150 ratings from people who work at Frankie & Benny’s

See all job reviews

  • Recommended by students
  • Proper training
  • Proper breaks

About Frankie & Benny’s

Frankie & Benny’s is a restaurant chain. They serve Italian-American food.

Job description from Frankie & Benny’s

Location:
Coliseum Park Ellesmere Port, Ellesmere Port, CH65 9HD
Salary:
Competitive
Employment type:
Full or part time
Welcome to Frankie & Benny's. We've been a much loved restaurant for over 25 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes fill our restaurants from floor to ceiling. It’s why we all love to work here and it's why you will too.

Welcome to Frankie & Benny's. We've been a much loved restaurant for over 25 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes fill our restaurants from floor to ceiling. It's why we all love to work here and it's why you will too.
Join one of the UK's leading hospitality businesses as a bartender. In return you'll get free meals on shift, up to 50% discount at all our brands, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! From delivering warm welcomes, staying fresh with drink recommendations, preparing the perfect drinks, and maintaining the bar so we are always guest ready.
You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us.
What's in it for you...

Free meal whenever you work.
Up to 50% discount at all our brands
Access to a great discount platform, saving you money on everyday purchases and so much more.
Wagestream platform to access your wages as they are earned.
Superb training and development, apprenticeships open to all.


25% Friends and Family Discount
We Care program including: 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit Program, healthy diet support.
Salary Finance- access to savings and loans
Discounted Gym Membership
Discounts on Merlin Entertainment
Competitions to win trips away
Team parties and events

What we're looking for in our Chefs

Great people skills.
Excellent organisational and multitasking abilities.
Ability to keep a positive attitude in a fast-paced airport environment

At BTG Leisure we are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees and are a disability confident employer. We are proud to celebrate our diverse voices!
If you need reasonable adjustments at any point in the application or interview process, please let us know.

Job insights from Breakroom

Chefs

Chefs prepare and cook food in restaurants, hotels and bars.

What you’ll do as a chef:

  • Plan meals
  • Prepare and cook food
  • Purchase food and look after a budget
  • Be responsible for the hygiene and safety of food served

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Frankie & Benny’s pay chefs enough to live on?

    Most people are paid a living wage.

    How we know this

    80% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do chefs get of their shift pattern at Frankie & Benny’s?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 70% of people with changing schedules report getting one week notice or less.
    • 30% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do chefs at Frankie & Benny’s worry about hours?

    Some people worry about getting enough hours.

    How we know this

    40% of people report they worry about getting enough hours.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Needs improving
  • Most people don’t get any choice of shifts

    Do chefs at Frankie & Benny’s get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work.

    How we know this

    70% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • People work a lot more hours than their contract

    Do chefs work the same number they are contracted for at Frankie & Benny’s?

    Most people work a lot more hours than their contact..

    How we know this

    70% of people report working 8 hours or more than their contract.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Good
  • Most people feel treated with respect

    Do chefs at Frankie & Benny’s feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    83% of people say they’re treated with respect by their managers.

    Based on data from 12 people who took the Breakroom Quiz between April 2021 and March 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t recommend their team

    Do chefs at Frankie & Benny’s recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    70% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do chefs get enough training when they start at Frankie & Benny’s?

    Some people did’t get enough training when they started.

    How we know this

    50% of people report they didn’t get enough training when they started working here.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are chefs given support to progress at Frankie & Benny’s?

    Only some people are given support to progress here.

    How we know this

    In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do chefs think Frankie & Benny’s head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 11 people who took the Breakroom Quiz between April 2021 and March 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Find out more about working at Frankie & Benny’s

What Frankie & Benny’s employees say about their job

  • Best thing

    Free drinks and food

    Worst thing

    When is busy it's very hard and stressful.

    5.0

    Frankie & Benny’s Head chef, August 2023

  • Best thing

    - The team are easy to get along with
    - Music is really good on concert days

    Worst thing

    - Managers are very insensitive
    - Managers don’t respect that staff have other things going on in their lives.

    1.7

    Frankie & Benny’s Bar staff, April 2023

See more reviews
  • Best thing

    Other team members are nice. Support from supervisors

    Worst thing

    Sexual harassment and antagonistic behaviour from team members, tips aren't shared.

    3.9

    Frankie & Benny’s Bartender, March 2023

  • Best thing

    Customers

    Worst thing

    Managers and some staff are just rude. Hard to work with.

    4.2

    Frankie & Benny’s Server, November 2022

  • Best thing

    My colleagues

    Worst thing

    The hours , the lack of rota notice , the stress , the varied break times , short staffed , difficult to book holidays , working 9 days in a row

    1.8

    Frankie & Benny’s Host, May 2022

  • Best thing

    Tips.

    Worst thing

    Management, the worst stress, the managers only care about money not the wellbeing of there staff. And stepping up is near impossible with a manager who ignores you.

    1.2

    Frankie & Benny’s Bartender, February 2022

  • Best thing

    The people who I work with

    Worst thing

    Not enough hours
    Sometimes stressful
    Managers aren’t the friendliest

    5.5

    Frankie & Benny’s Door host, November 2020

  • Best thing

    Tips

    Worst thing

    Short staffed all the time. Labour budgets.

    4.5

    Frankie & Benny’s Waiter, February 2020

  • Best thing

    People I work with, sometimes go home early.

    Worst thing

    Stress, long hours and lots of them regularly 50+ hours.
    Expected to stay on

    1.6

    Frankie & Benny’s Sous chef, February 2020

  • Best thing

    Flexible rotas

    Worst thing

    Long hours and not finishing on time due to staffing levels and labour restrictions

    6.2

    Frankie & Benny’s Kitchen manager, January 2020

  • More reviews from Frankie & Benny’s employees

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