About Home Bargains
Home Bargains is a discount retailer.
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Job description from Home Bargains
Job Introduction
Job Introduction
Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets.
Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via our online learning platform. This means that:
- The training is led by you
- You are supported throughout by your Store Manager and the Training Team
- Your induction is a blended approach with the majority of your learning being completed on the shop floor
On successful completion of your induction your Store Manager will continue with your ongoing development in store.
Role Responsibility
- Ensure a healthy and safe environment for your store colleagues and customers
- Work with your management team to understand daily store development priorities
- Assist in communicating and actioning customer priorities to the store team
- Provide guidance and support to store colleagues to enable them to deliver
- Help, guide and assist new and existing store colleagues in store training and development activities
- Keep up-to-date on store ways of working, standards and compliance
- Help, guide and assist store colleagues to deliver excellent store and compliance standards
- Guide and assist store colleagues to ensure we deliver our store promotions
- Provide suggestions and ideas to maximise store space to promote our products
- Help, guide and assist store colleagues to deliver our merchandising standards
The Ideal Candidate
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
Successful applicants will be required to complete a company induction and training programme in a Training Academy store. The induction and training programme will run for up to 4 weeks; travel and accommodation will be provided where required.
For further information regarding the induction programme, please contact the Hiring Manager at the store you are applying to.
Package Description
- £27,693 FTE (44 hours)
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Invest: Grow with Us store management training programme
- Contributable Company pension scheme
- Staff uniform
- 10% store discount
- Access to social and sporting events
Employee benefits
MyHB employee benefits platform with access to:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans
Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Good
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Most people are paid a living wage
Do Home Bargains pay team leaders enough to live on?
Most people are paid a living wage.
How we know this
100% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 42 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Home Bargains pay team leaders market rates?
Most people are paid above average for their job.
How we know this
86% of people are paid above average for the type of work they do.Based on data from 42 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do team leaders at Home Bargains get paid the same regardless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what Home Bargains pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 50 people who took the Breakroom Quiz between February 2022 and November 2023.
Needs improving
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Most people don’t get paid breaks
Do team leaders at Home Bargains get paid breaks?
No. Most people don’t get paid breaks.
How we know this
98% of people say they don’t get paid breaks.Based on data from 42 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Home Bargains pay team leaders sick pay?
No. Most people don’t get proper sick pay.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 39 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do team leaders at Home Bargains do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
58% of people report that they do extra work that they don’t get paid for.Based on data from 38 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do team leaders get of their shift pattern at Home Bargains?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 25% of people with changing schedules report getting one week notice or less.
- 48% of people with changing schedules report getting two weeks notice.
- 28% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 40 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do team leaders at Home Bargains worry about hours?
Most people don’t worry about getting enough hours.
How we know this
68% of people report they don’t worry about getting enough hours.Based on data from 25 people who took the Breakroom Quiz between December 2020 and November 2022.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do team leaders at Home Bargains get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
51% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 39 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for team leaders at Home Bargains to change shifts?
Some people find it hard to change shifts.
How we know this
47% of people report that it’s hard to change shifts if they need to.Based on data from 30 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for team leaders to book a holiday at Home Bargains?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 41 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Home Bargains managers change team leaders shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
56% of people say their manager changes their shifts at the last minute.Based on data from 36 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for team leaders to take sick leave at Home Bargains?
Some people find it hard to take sick leave.
How we know this
66% of people report that it’s hard to take time off if they are sick.Based on data from 35 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as team leaders at Home Bargains good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
61% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 18 people who took the Breakroom Quiz between December 2021 and October 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do team leaders at Home Bargains feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 38 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do team leaders at Home Bargains get proper breaks?
Most people get proper breaks.
How we know this
77% of people report that they get to take proper breaks.Based on data from 39 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for team leaders to work at Home Bargains?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 40 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do team leaders at Home Bargains enjoy their jobs?
Only some people enjoy their job.
How we know this
43% of people report they don’t enjoy their job.Based on data from 30 people who took the Breakroom Quiz between November 2022 and October 2023.
Okay
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Only some people recommend their team
Do team leaders at Home Bargains recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 42 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do team leaders get enough training when they start at Home Bargains?
Some people did’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 38 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are team leaders given support to progress at Home Bargains?
Most people are given support to progress here.
How we know this
In the last year, 68% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 41 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do team leaders think Home Bargains head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 38 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do team leaders feel well informed about how Home Bargains is doing?
Most people feel well informed about how the company is doing.
How we know this
85% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 40 people who took the Breakroom Quiz between November 2022 and November 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Home Bargains employees say about their job
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Best thing
Coworkers and making customers happy
Worst thing
Delivery not arriving which means you'll have to come back later. I'm alright with that but it's not good news if others don't want to come back later. Meaning, you'll be short of staff when delivery does arrive
Home Bargains Store assistant, November 2023
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Best thing
Good working environment, I get on well with my staff as a whole and the money isn’t bad an hour.
Worst thing
The breaks could be longer than 30 min I would much prefer them to be an hour rather than 30 min.
Home Bargains Sales assistant, November 2023
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