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Posted 11 days ago

Courier (ref: 36547421711)

Just Eat

About Just Eat

Just Eat is an online food delivery service. They deliver food from cafes, restaurants and takeaways.

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Job description from Just Eat

Delivery with the best as a self-employed delivery rider
Make extra money in a way that suits you. Anytime. Any day. As much or as little as you like.

Make extra money. With Just Eat’s cutting-edge technology you get more deliveries, more often, meaning more money in your pocket.

Be your own boss. Choose your own schedule, wear your clothes, listen to your music, and make money, whenever you want it.
Sounds good right?

Here’s what you need:
A way to get around (bike, moped, or car)
A smartphone - Android (8.0 and above) or iPhone (iOs 12 and above)

ID and driver documentation including:
Proof of age (18+)
Proof of your right to work in the UK

Join the Just Eat Network as an independent courier today!

(ref: 36547421711)

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Just Eat pay couriers enough to live on?

    Most people are not paid a living wage.

    How we know this

    76% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 45 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £10.90 per hour, and £11.95 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Just Eat pay couriers market rates?

    Most people are paid less than average for their job.

    How we know this

    74% of people are paid below average for the type of work they do.

    Based on data from 47 people who took the Breakroom Quiz between May 2021 and April 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do couriers at Just Eat get paid the same regardless of age?

    Yes, people under the age of 23 get paid the same as those above 23.

    See what Just Eat pays different age groups

    How we know this

    The average pay of under 23s is the same as those above 23.

    Based on data from 38 people who took the Breakroom Quiz between May 2021 and March 2023.

  • Needs improving
  • Most people don’t get paid breaks

    Do couriers at Just Eat get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    90% of people say they don’t get paid breaks.

    Based on data from 39 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Just Eat pay couriers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    95% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 41 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do couriers at Just Eat do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    74% of people report that they don’t do extra unpaid work.

    Based on data from 42 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do couriers get of their shift pattern at Just Eat?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 93% of people with changing schedules report getting one week notice or less.
    • 5% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 2% of people with changing schedules report getting four weeks notice or more.

    Based on data from 43 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do couriers at Just Eat worry about hours?

    Some people worry about getting enough hours.

    How we know this

    36% of people report they worry about getting enough hours.

    Based on data from 44 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Good
  • Most people get a choice of shifts

    Do couriers at Just Eat get to choose the shifts they work?

    Most people get enough choice over which shifts they work.

    How we know this

    67% report that their manager gives them enough choice over which shifts they work.

    Based on data from 15 people who took the Breakroom Quiz between May 2021 and March 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to change shifts

    How easy is it for couriers at Just Eat to change shifts?

    Most people find it easy to change shifts.

    How we know this

    76% of people report that it’s easy to change shifts if they need to.

    Based on data from 37 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for couriers to book a holiday at Just Eat?

    Most people find it easy to book holiday.

    How we know this

    81% of people report it’s easy to book holidays.

    Based on data from 32 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Just Eat managers change couriers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    95% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 43 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for couriers to take sick leave at Just Eat?

    Most people find it easy to take sick leave.

    How we know this

    93% of people report that it’s easy to take time off if they are sick.

    Based on data from 40 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is couriers at Just Eat job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    100% of students report this is a good place to work if you’re studying.

    Based on data from 18 people who took the Breakroom Quiz between July 2021 and April 2023.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

Workplace

    Good
  • Most people feel treated with respect

    Do couriers at Just Eat feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    87% of people say they’re treated with respect by their managers.

    Based on data from 39 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do couriers at Just Eat get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    34% of people report that they don’t get to take proper breaks.

    Based on data from 38 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Good
  • Most people aren’t stressed

    Is it stressful for couriers to work at Just Eat?

    Most people don’t feel stressed here.

    How we know this

    81% of people say they don’t feel stressed at work.

    Based on data from 42 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do couriers at Just Eat enjoy their jobs?

    Most people enjoy their job.

    How we know this

    89% of people report they enjoy their job.

    Based on data from 38 people who took the Breakroom Quiz between July 2021 and June 2023.

  • Good
  • Most people recommend their team

    Do couriers at Just Eat recommend working with their team?

    Most people recommend working with their team.

    How we know this

    78% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 45 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do couriers get enough training when they start at Just Eat?

    Most people got enough training when they started.

    How we know this

    74% of people report they got enough training when they started working here.

    Based on data from 43 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are couriers given support to progress at Just Eat?

    Only some people are given support to progress here.

    How we know this

    In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 36 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do couriers think Just Eat head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    56% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 39 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do couriers feel well informed about how Just Eat is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    44% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 39 people who took the Breakroom Quiz between July 2021 and June 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Just Eat

What Just Eat employees say about their job

  • Best thing

    The team

    Worst thing

    Shift patterns, no room to be flexible.

    7.5

    Just Eat Operations supervisor, August 2022

  • Best thing

    Keeps fitness up and are provided with a free electric bike we use for each shift and are provided with the equipment we need to work

    Worst thing

    The long hours out in the poor weather

    6.6

    Just Eat Delivery driver, July 2022

See more reviews
  • Best thing

    Freedom to choose when I work so I can have a social life around it

    Worst thing

    Travelling to work can be long if you live far away

    8.0

    Just Eat Courier, May 2022

  • Best thing

    Holidays, so so so many perks, pension, management staff, the fact that the company actually listens to you if you have feedback. Whilst working from home they give you a WFH allowance every month. When you join the company they gave you £450 for equipment. They give you a just eat card with a daily allowance of £6.50 which you can use at any restaurant or order directly from the just eat app. They also have a doctor at hand 24 hours a day. Once you pass probation you also get 28 days of paid sick leave.

    Worst thing

    Sometimes you can work up until 2am which is very late and you don’t get that many weekends off.

    9.8

    Just Eat Team leader, March 2022

  • Best thing

    I get to work alone

    Worst thing

    I work outside

    8.2

    Just Eat Courier, March 2022

  • Best thing

    Very relaxed environment with minimal toxicity, not pressured for overtime

    Worst thing

    Opportunity for progression

    7.7

    Just Eat Customer service advisor, February 2022

  • Best thing

    Flexible

    Worst thing

    Customers who complain and not enough pay in bad weather

    8.2

    Just Eat Courier, February 2022

  • Best thing

    Good for students with great bonuses

    Worst thing

    Waiting in long queues at peak times

    8.0

    Just Eat Courier, November 2021

  • Best thing

    Meeting people and making people hapoy

    Worst thing

    Sometimes long hours

    7.0

    Just Eat Food and beverage assistant, July 2021

  • Best thing

    I can choose when I want to work. I can take time off as I wish

    Worst thing

    I have to wait in a queue when it’s really busy in weekends.

    7.8

    Just Eat Delivery driver, May 2021

  • More reviews from Just Eat employees
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