About Hilton
Hilton is an international hotel operator.
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Job description from Hilton
The DoubleTree Docklands is located in a 17th-century building once housed London's last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378 room hotel offers an exceptional family-like experience for its guests and employees. With the Jubilee and Overground-connected bus route C10 in the front, and a free ferry service to Canary Wharf, the property can be reached easily from both the north and south half of London.
With its various set of outlets and diversified range of guests, the DT Docklands offers an excellent opportunity for every team member from entry to a higher level to start or build an outstanding career in the field of hospitality.
The role will be scheduled on 4 days on and 4 days off, with 12 hours' shift per working day.
We are not able to offer sponsorship for any Visa and we'll be considering only applications from candidates with full right to work in the UK
A WORLD OF REWARDS
Yearly Salary of up to £32000
Free and healthy meals when on duty
Grow your Career your next position could beas an Assistant Food and Beverage Manager
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doin...
What employees say
Pay
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Good
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Most people are paid a living wage
Do Hilton pay managers enough to live on?
Most people are paid a living wage.
How we know this
83% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Hilton pay managers market rates?
Only some people are paid above average for their job.
How we know this
43% of people are paid below average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do managers at Hilton get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
54% of people say they don’t get paid breaks.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Hilton pay managers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
48% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 23 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do managers at Hilton do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
63% of people report that they do extra work that they don’t get paid for.Based on data from 16 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do managers get of their shift pattern at Hilton?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 71% of people with changing schedules report getting one week notice or less.
- 24% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 6% of people with changing schedules report getting four weeks notice or more.
Based on data from 17 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Needs improving
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Hard to change shifts
How easy is it for managers at Hilton to change shifts?
Most people find it hard to change shifts.
How we know this
86% of people report that it’s hard to change shifts if they need to.Based on data from 14 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for managers to book a holiday at Hilton?
Most people find it easy to book holiday.
How we know this
71% of people report it’s easy to book holidays.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Hilton managers change managers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
38% of people say their manager changes their shifts at the last minute.Based on data from 16 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for managers to take sick leave at Hilton?
Some people find it hard to take sick leave.
How we know this
48% of people report that it’s hard to take time off if they are sick.Based on data from 23 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do managers at Hilton feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
35% of people say they’re not treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between September 2022 and November 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do managers at Hilton get proper breaks?
Some people don’t get proper breaks.
How we know this
48% of people report that they don’t get to take proper breaks.Based on data from 23 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for managers to work at Hilton?
Most people feel stressed here.
How we know this
79% of people say they often feel stressed at work.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do managers at Hilton enjoy their jobs?
Most people enjoy their job.
How we know this
68% of people report they enjoy their job.Based on data from 22 people who took the Breakroom Quiz between July 2022 and November 2023.
Okay
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Only some people recommend their team
Do managers at Hilton recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 25 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do managers get enough training when they start at Hilton?
Some people did’t get enough training when they started.
How we know this
58% of people report they didn’t get enough training when they started working here.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are managers given support to progress at Hilton?
Most people are given support to progress here.
How we know this
In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do managers think Hilton head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 22 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do managers feel well informed about how Hilton is doing?
Only some people feel well informed about how the company is doing.
How we know this
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 22 people who took the Breakroom Quiz between July 2022 and November 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Hilton employees say about their job
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Best thing
Tips, discount, friends
Worst thing
Big bias, treated awfully by managers, staff food is leftovers, pay isn’t good
Hilton Bar staff, November 2023
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Best thing
the Branding of the company
Worst thing
Managent who only care about themselves
Hilton Employee, October 2023
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