Team Leader
Cooplands
£11.15 per hour
Scarborough, North Yorkshire, North Yorkshire
Full time, part time
The Breakroom Take
- Recommended by students
- Respectful managers
About Cooplands
Cooplands is a bakery company in North West England.
Job description from Cooplands
Cooplands
Team Leader Location:
Scarborough, YO12 7PD Hours:
Part-Time/Full-Time Hours Available/ Permanent Hourly Rate:
£11.15 per hour Company
:
Cooplands Bakery
What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders are responsible for managing the bakery when the Manager is not around; Team Leaders really are our Store Managers right-hand person.
You are second in command and play a key part in ensuring the team is operating smoothly, you strive to promote sales and increase profitability whilst making sure our customers leave feeling satisfied. Leading and engaging the team is your focus, as well as getting involved with food preparation, store cleanliness and serving our loyal customers. Whats in it for me? To show our appreciation for your hard work, we have a range of benefits you can take advantage of 25% Cooplands Staff Discount 28 Days Annual Leave (including bank holidays and rising up to 33 days with long service Pension Scheme 24/7 access to virtual GP & wellbeing service Life Assurance Progression & career opportunities Recognition rewards Discretionary Sickness pay Access to Employee Assistance Programme Got what it takes? If you have team leader experience then that is great, we would love for you to apply! Or if you have experience within hospitality / retail and feel you are ready to step into a managerial role then dont hesitate to submit your application, we are interested in speaking with you.
Our shift patterns run from
6.00am
to
18.00pm
therefore we desire candidates to be available between these hours, although we can be flexible and we will try to accommodate your availability.
Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Cooplands pay a living wage?
Most people are not paid a living wage.
How we know this
69% of people say they are paid below the Real Living Wage for where they live.Based on data from 32 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Cooplands pay market rates?
Only some people are paid above average for their job.
How we know this
51% of people are paid below average for the type of work they do.Based on data from 53 people who took the Breakroom Quiz between November 2021 and October 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Under 23s get paid less than everyone else
Do Cooplands pay the same regardless of age?
No, people under the age of 23 get paid less than those above 23.
See what Cooplands pays different age groupsHow we know this
The average pay of under 23s is less than those who are over 23.Based on data from 62 people who took the Breakroom Quiz between October 2021 and October 2023.
Okay
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Only some people get paid breaks
Do workers at Cooplands get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
62% of people say they don’t get paid breaks.Based on data from 53 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Cooplands pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 54 people who took the Breakroom Quiz between November 2021 and October 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Cooplands do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
47% of people report that they do extra work that they don’t get paid for.Based on data from 30 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Cooplands?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 58% of people with changing schedules report getting one week notice or less.
- 26% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 6% of people with changing schedules report getting four weeks notice or more.
Based on data from 31 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do workers at Cooplands worry about hours?
Most people don’t worry about getting enough hours.
How we know this
70% of people report they don’t worry about getting enough hours.Based on data from 57 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do Cooplands workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
46% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 56 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Cooplands workers to change shifts?
Some people find it hard to change shifts.
How we know this
45% of people report that it’s hard to change shifts if they need to.Based on data from 40 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Cooplands?
Some people find it hard to book holiday.
How we know this
43% of people report it’s hard to book holidays.Based on data from 49 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Cooplands managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
63% of people say their manager changes their shifts at the last minute.Based on data from 30 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it to take sick leave at Cooplands?
Some people find it hard to take sick leave.
How we know this
44% of people report that it’s hard to take time off if they are sick.Based on data from 52 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
-
Most students say it’s good
Is a Cooplands job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
87% of students report this is a good place to work if you’re studying.Based on data from 23 people who took the Breakroom Quiz between December 2021 and September 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at Cooplands good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
50% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 10 people who took the Breakroom Quiz between June 2021 and June 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Cooplands feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
77% of people say they’re treated with respect by their managers.Based on data from 31 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Cooplands get proper breaks?
Some people don’t get proper breaks.
How we know this
50% of people report that they don’t get to take proper breaks.Based on data from 54 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Cooplands?
Most people feel stressed here.
How we know this
74% of people say they often feel stressed at work.Based on data from 31 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Cooplands enjoy their jobs?
Only some people enjoy their job.
How we know this
43% of people report they don’t enjoy their job.Based on data from 53 people who took the Breakroom Quiz between November 2021 and October 2023.
Okay
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Only some people recommend their team
Do people at Cooplands recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 34 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Cooplands?
Some people did’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 30 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Cooplands?
Only some people are given support to progress here.
How we know this
In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 30 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Cooplands head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 33 people who took the Breakroom Quiz between October 2022 and October 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Cooplands is doing?
Only some people feel well informed about how the company is doing.
How we know this
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 56 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Cooplands employees say about their job
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Best thing
Discount
Worst thing
Mess about to book time of because alway understaffed
Cooplands Employee, August 2022
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Best thing
Now at aleast for people need to be in the shop
Worst thing
The acquisition of Cooplands by EG Group has been a nightmare. A lot of things have changed and very little research has gone into it.
Cooplands Sales assistant, July 2022
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