Support Worker
Creative Support
Doncaster, Yorkshire, DN1 1SW
The Breakroom Take
- People enjoy this job
- Recommended by parents
- Respectful managers
- Proper training
About Creative Support
Creative Support is a not-for-profit care provider. They offer services for the elderly, people with learning difficulties and mental health problems.
Job description from Creative Support
learning disabilities and/or autism at our supported living service
in Doncaster - rated outstanding by CQC. We have services based in: Askern Woodlands Scawsby Rossington Bessacarr
As a support worker you will be allocated a location once appointed. You will work to support the tenants with daily tasks and promote independence, whilst enabling our service users to enjoy fulfilling and valued lives. You will encourage service users to participate in and contribute to their local community and to develop their abilities as fully as possible.
You will work to support clients at our fast paced and dynamic service's with daily tasks to promote independence, whilst enabling individuals to enjoy fulfilling and valued lives.
Our services have great public transport links, they are based along or close to the local bus routes.
As a Support Worker you will provide outcome focused support to enable clients to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.
You will help our clients to maximise their sense of wellbeing and independence through tailored, ongoing care and support and will help facilitate engagements with their peers and out in their local community utilising opportunities for personal development.
This is a perfect career opportunity for people who are keen to learn new skills, are seeking a rewarding job that will allow them to progress in the health and social care sector and develop their career.
Whilst previous experience in a similar Support Worker role may be advantageous, we encourage people with the right values, aptitude and passion to apply, as we will provide all the relevant training
This is a perfect opportunity for people seeking a rewarding job that will allow them to progress in the health and social care sector and develop their career.
Whilst previous experience in a similar Support Worker role may be advantageous, we encourage people with the right values, aptitude and passion to apply, as we will provide all the relevant training.
What we offer...
Creative Support offers a wide range of employee benefits. We are an accredited training provider covering a comprehensive range of topics within the sector and encourage all staff to gain their QCF Diploma in Health and Social Care Level 2-5 (dependent on job role) via on-the-job training. Additionally, we will support you to develop within your role as Support Worker, and in planning for your future career.
Our range of benefits to ensure job satisfaction include: A one-off bonus of £100 upon successful completion of the 4-month probationary period Competitive pay and a pension with company contribution and 28 days annual leave Company paid enhanced DBS for all staff Free employee support programme All our staff are supported 24/7 by our out-of-hours teams Support to complete the nationally recognised Care Certificate and Social Care Diploma
We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We can only accept applications from candidates who are located in and eligible to work within the UK.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Application Instructions:
In order to apply, please read the job description and then complete the online application form using the links above.
You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to
to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Creative Support pay support workers enough to live on?
Some people are not paid a living wage.
How we know this
44% of people say they are paid below the Real Living Wage for where they live.Based on data from 71 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £10.90 per hour, and £11.95 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Creative Support pay support workers market rates?
Most people are paid less than average for their job.
How we know this
71% of people are paid below average for the type of work they do.Based on data from 72 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do support workers at Creative Support get paid breaks?
No. Most people don’t get paid breaks.
How we know this
71% of people say they don’t get paid breaks.Based on data from 69 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Creative Support pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
83% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 65 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do support workers at Creative Support do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
69% of people report that they don’t do extra unpaid work.Based on data from 68 people who took the Breakroom Quiz between September 2021 and September 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Creative Support?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 39% of people with changing schedules report getting one week notice or less.
- 19% of people with changing schedules report getting two weeks notice.
- 13% of people with changing schedules report getting three weeks notice.
- 30% of people with changing schedules report getting four weeks notice or more.
Based on data from 70 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do support workers at Creative Support worry about hours?
Most people don’t worry about getting enough hours.
How we know this
85% of people report they don’t worry about getting enough hours.Based on data from 74 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do support workers at Creative Support get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 64 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for support workers at Creative Support to change shifts?
Some people find it hard to change shifts.
How we know this
53% of people report that it’s hard to change shifts if they need to.Based on data from 53 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it for support workers to book a holiday at Creative Support?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 64 people who took the Breakroom Quiz between September 2021 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Creative Support managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
46% of people say their manager changes their shifts at the last minute.Based on data from 70 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
-
Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at Creative Support?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 61 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as support workers at Creative Support good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
38% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 21 people who took the Breakroom Quiz between August 2021 and July 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Okay
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Only some people feel treated with respect
Do support workers at Creative Support feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
36% of people say they’re not treated with respect by their managers.Based on data from 66 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at Creative Support get proper breaks?
Most people don’t get proper breaks.
How we know this
78% of people report that they don’t get to take proper breaks.Based on data from 73 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for support workers to work at Creative Support?
Some people feel stressed here.
How we know this
64% of people say they often feel stressed at work.Based on data from 69 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do support workers at Creative Support enjoy their jobs?
Most people enjoy their job.
How we know this
79% of people report they enjoy their job.Based on data from 58 people who took the Breakroom Quiz between November 2021 and November 2023.
Okay
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Only some people recommend their team
Do support workers at Creative Support recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 74 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do support workers get enough training when they start at Creative Support?
Most people got enough training when they started.
How we know this
75% of people report they got enough training when they started working here.Based on data from 63 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are support workers given support to progress at Creative Support?
Only some people are given support to progress here.
How we know this
In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 59 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think Creative Support head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 68 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do support workers feel well informed about how Creative Support is doing?
Only some people feel well informed about how the company is doing.
How we know this
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 67 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Creative Support employees say about their job
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Best thing
The colleagues as they all band together to support each other
Worst thing
Overworked underpaid no support when understaffed on shift extra work given but no extra money complaints fall on deaf ears
Creative Support Support worker, September 2023
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Best thing
Everyday is never the same
Worst thing
Management and how staff are treated one service is favoured over others
Creative Support Support worker, June 2022
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About this pay estimate
CloseThis pay estimate is based on data from 74 Creative Support employees who took the Breakroom Quiz between November 2021 and November 2023.
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