About YMCA
YMCA is a charity. They provide support to young people.
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Job description from YMCA
Job Title:
Care & Support Team Leader
Responsible to:
Service Manager
Responsible for:
Supervision of staff agreed with the Service Manager and the post holder may also carry a small caseload of residents
Hours of Work:
38.6 hrs per week (Average) working over 4 Nights on and 4 Nights off 12 hour shifts
Location:
Ullet Road, Liverpool
Salary and benefits:
£28,438
33 Days Annual leave including bank holidays per annum
Paid Medicash support
Birthday Day
Charity Day
Spiritual Day
Well-being Hours
Cycle To Work Scheme
Refer a Friend Scheme
Company Pension Scheme 4%
Funded Training Opportunities
Shortlisting and Interview Dates:
Shortlisting Date 4th December 2023
Interview/Assessment Day 8th December 2023
YMCA Together has been voted No1 Charity to work for by our employees in 2022. YMCA is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.
YMCA Together is a truly value driven organisation.
Our vision is that everyone should feel safe, understood, empowered an...
Job insights from Breakroom
Senior care workers
Senior care workers support care workers and assistants help people in their daily lives to live as independently as possible.
What you’ll do as a senior care workers:
- Help with social or physical activities
- Train
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Managing people
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do YMCA pay a living wage?
Some people are not paid a living wage.
How we know this
41% of people say they are paid below the Real Living Wage for where they live.Based on data from 64 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do YMCA pay market rates?
Only some people are paid above average for their job.
How we know this
45% of people are paid below average for the type of work they do.Based on data from 44 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do YMCA pay the same regardless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what YMCA pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 59 people who took the Breakroom Quiz between September 2021 and May 2023.
Needs improving
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Most people don’t get paid breaks
Do workers at YMCA get paid breaks?
No. Most people don’t get paid breaks.
How we know this
75% of people say they don’t get paid breaks.Based on data from 64 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do YMCA pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
47% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 57 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at YMCA do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
35% of people report that they do extra work that they don’t get paid for.Based on data from 48 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at YMCA?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 51% of people with changing schedules report getting one week notice or less.
- 8% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 31% of people with changing schedules report getting four weeks notice or more.
Based on data from 39 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at YMCA worry about hours?
Most people don’t worry about getting enough hours.
How we know this
82% of people report they don’t worry about getting enough hours.Based on data from 33 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do YMCA workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 48 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for YMCA workers to change shifts?
Some people find it hard to change shifts.
How we know this
49% of people report that it’s hard to change shifts if they need to.Based on data from 43 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at YMCA?
Most people find it easy to book holiday.
How we know this
86% of people report it’s easy to book holidays.Based on data from 65 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do YMCA managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
40% of people say their manager changes their shifts at the last minute.Based on data from 50 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at YMCA?
Most people find it easy to take sick leave.
How we know this
69% of people report that it’s easy to take time off if they are sick.Based on data from 62 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a YMCA job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
87% of students report this is a good place to work if you’re studying.Based on data from 15 people who took the Breakroom Quiz between September 2021 and May 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working at YMCA good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
76% of people who care for a child or other relative report this is a good place to work.Based on data from 25 people who took the Breakroom Quiz between May 2021 and April 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at YMCA feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 66 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at YMCA get proper breaks?
Some people don’t get proper breaks.
How we know this
47% of people report that they don’t get to take proper breaks.Based on data from 58 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at YMCA?
Most people feel stressed here.
How we know this
71% of people say they often feel stressed at work.Based on data from 68 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at YMCA enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 55 people who took the Breakroom Quiz between May 2022 and May 2023.
Okay
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Only some people recommend their team
Do people at YMCA recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 71 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at YMCA?
Some people did’t get enough training when they started.
How we know this
36% of people report they didn’t get enough training when they started working here.Based on data from 67 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at YMCA?
Only some people are given support to progress here.
How we know this
In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 66 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think YMCA head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 61 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how YMCA is doing?
Only some people feel well informed about how the company is doing.
How we know this
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 66 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What YMCA employees say about their job
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Best thing
Getting help clients set and work towards their goals.
Worst thing
The team is overly competitive and they all have a chip on their shoulder. They will be nice to your face but say something else behind your back.
YMCA Support worker, April 2023
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Best thing
The friends made whilst working there
Worst thing
Lack of support to the nursery
YMCA Nursery practitioner, March 2023
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