Posted 19 days ago

Office Manager

Randstad
£33.0k–£40.0k per year
South East London, England, United Kingdom
Part time

The Breakroom Take

6.4

Rated 6.4 out of 10

Based on 62 ratings from people who work at Randstad

See all job reviews

  • People enjoy this job
  • Pays all ages fairly
  • Proper training
  • Proper breaks

About Randstad

Randstad is a recruitment agency. They also provide HR services.

Job description from Randstad

Position: Office ManagerLocation: West LondonHours: Monday - Friday, 9am - 5:30pm / HybridPay Rate: £33,000 - £40,000k per annum (DOE)Start Date: JanuaryPermanent As an Office Manager you will serve as a pivotal member,contributing to different tasks and responsibilities - ranging from; HR, communications, bookkeeping, investor/stakeholder relations and project management. You will engage in key cross-organisational

partnerships, necessitating robust interpersonal and communication abilities, but must also be self-directed with a strong attention to detail and exceptional organisational skills.Duties:*Understand and anticipate leadership needs to help support a fast-growing business*Become right-hand gatekeeper by managing complex personal and professional calendars and scheduling internal and external meetings*Manage calendar requests and meetings, including resolving overlapping commitments, protecting work time, and owning follow-up with partners to ensure timely meeting scheduling*Coordinate international travel arrangements*Assist with expense report management, including uploading receipts*Work with the company accountant and bank to help process and bookkeep the company revenues and costs*Monitor and manage office spaces, including ordering furniture and supplies as needed, tracking inventory, overseeing everyday maintenance, and preparing spaces for external visitors*Assist in onboarding new employees, including coordination of first day schedule, systems setup, and office access needs*Support internal and external events. Organise team professional events, socials, team off-sites, etc*Interact regularly and build relationships with company executives and external partners*Perform non-administrative ad-hoc projects at times (e.g. preparing reports and presentations, generating insights and research to inform decision making, supporting with events)Requirements:*Ability to work in a fast-paced, complex startup environment*Strong interpersonal skills*Strong planning, organising, and coordinating skills*Proficient in email, Google Calendar, Word, Excel, and PowerPoint, with a willingness to learn new systems*Ability to communicate (verbally, and in writing) in a clear and concise manner*Exceptional ability to multitask, prioritise, and problem solve*Ability to follow guidance, while also recognising limitations and seeking help where needed*Detail-oriented, with the curiosity and agility needed to support a fast-growing business*AAT qualification or equivalent is desirable*Basic bookkeeping experience is a plusIf this role is of interest to you please do not hesitate to apply for immediate consideration.*Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions

are made on merits alone.

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Randstad pay a living wage?

    Most people are paid a living wage.

    How we know this

    88% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 41 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Randstad pay market rates?

    Most people are paid above average for their job.

    How we know this

    74% of people are paid above average for the type of work they do.

    Based on data from 31 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do Randstad pay the same regardless of age?

    Yes, people under the age of 23 get paid the same as those above 23.

    See what Randstad pays different age groups

    How we know this

    The average pay of under 23s is the same as those above 23.

    Based on data from 46 people who took the Breakroom Quiz between November 2021 and December 2023.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Randstad get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    68% of people say they don’t get paid breaks.

    Based on data from 38 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Randstad pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    95% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 42 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Randstad do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    72% of people report that they don’t do extra unpaid work.

    Based on data from 43 people who took the Breakroom Quiz between November 2021 and November 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Randstad?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 76% of people with changing schedules report getting one week notice or less.
    • 12% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 12% of people with changing schedules report getting four weeks notice or more.

    Based on data from 17 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Randstad worry about hours?

    Some people worry about getting enough hours.

    How we know this

    38% of people report they worry about getting enough hours.

    Based on data from 45 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Randstad workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    53% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 36 people who took the Breakroom Quiz between November 2021 and November 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Randstad workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    35% of people report that it’s hard to change shifts if they need to.

    Based on data from 20 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Randstad?

    Some people find it hard to book holiday.

    How we know this

    35% of people report it’s hard to book holidays.

    Based on data from 40 people who took the Breakroom Quiz between November 2021 and November 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Randstad managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    91% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 44 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Randstad?

    Most people find it easy to take sick leave.

    How we know this

    68% of people report that it’s easy to take time off if they are sick.

    Based on data from 40 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at Randstad feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    34% of people say they’re not treated with respect by their managers.

    Based on data from 38 people who took the Breakroom Quiz between November 2021 and September 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Randstad get proper breaks?

    Most people get proper breaks.

    How we know this

    70% of people report that they get to take proper breaks.

    Based on data from 40 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Randstad?

    Some people feel stressed here.

    How we know this

    46% of people say they often feel stressed at work.

    Based on data from 35 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Randstad enjoy their jobs?

    Most people enjoy their job.

    How we know this

    82% of people report they enjoy their job.

    Based on data from 34 people who took the Breakroom Quiz between November 2021 and September 2023.

  • Okay
  • Only some people recommend their team

    Do people at Randstad recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    40% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 47 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Randstad?

    Most people got enough training when they started.

    How we know this

    67% of people report they got enough training when they started working here.

    Based on data from 42 people who took the Breakroom Quiz between November 2021 and September 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are people given support to progress at Randstad?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 73% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 41 people who took the Breakroom Quiz between February 2022 and December 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Randstad head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 35 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Randstad is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    66% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 41 people who took the Breakroom Quiz between December 2021 and December 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Randstad

What Randstad employees say about their job

  • Best thing

    I like the job. But since I started 4 years ago my pay rate has never changed.

    Worst thing

    I have a lot of responsibilities but because I am a contractor there is not a person in the company who treats me like a person.

    3.5

    Randstad Admin, September 2023

  • Best thing

    The community in the actual school where I work.

    Worst thing

    The agency, the lack of communication, the issues in the timesheet/payment systems.

    3.0

    Randstad Teaching assistant, May 2023

See more reviews
  • Best thing

    Nothing

    Worst thing

    Wage not being right most of the time and Randstad generally not giving a monkeys about your safety or welfare.

    4.1

    Randstad Employee, March 2023

  • Best thing

    Working with children

    Worst thing

    Employer is hard to contact

    2.0

    Randstad Teaching assistant, July 2022

  • Best thing

    Is flexible and you get to learn a lot

    Worst thing

    Badly paid and the company is super disorganised. The communication is awful. Plus , you're not a person for the company you're a service that they provide. So basically a thing they sell

    1.6

    Randstad Employee, February 2022

  • Best thing

    Meeting new people

    Worst thing

    They’ve recently cut our working hours

    8.8

    Randstad General operative, November 2021

  • Best thing

    Enjoyed the variety of work I've been able to do

    Worst thing

    Sometimes not knowing when or if I'm working

    8.0

    Randstad Teaching assistant, August 2021

  • Best thing

    Close to home

    Worst thing

    Hours, difficult to book time off, lack of training, ever changing, disorganisation

    4.8

    Randstad Administrator, August 2021

  • Best thing

    Rest time

    Worst thing

    Long hours and boring

    8.4

    Randstad Employee, August 2021

  • Best thing

    Very little actual work needs to be done.

    Worst thing

    Very little can be done at all, very boring

    8.0

    Randstad Cleaner, July 2021

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