About Mencap
Mencap is a charity. They support people with learning disabilities.
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About this pay estimate
CloseThis pay estimate is based on data from 74 Creative Support employees who took the Breakroom Quiz between December 2021 and December 2023.
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About this pay estimate
CloseThis pay estimate is based on data from 74 Creative Support employees who took the Breakroom Quiz between December 2021 and December 2023.
Take the Breakroom Quiz to compare your job.
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Job description from Mencap
We are looking for enthusiastic Support Workers to join the fantastic teams based in our Sefton services. We have 2 x 30 hours posts available positions available
Working time will be on a rota basis with shifts spread across the weekdays, weekends and bank holidays including mornings, afternoons, evenings and sleep ins.
What does a Support Worker do?
As a Support Worker you will be expected to provide an outstanding level of support that will help to ensure the people we support live a more comfortable, dignified, liberated and happy life. You will have excellent communication skills and be a naturally caring and patient personality. Typical responsibilities may include: Supporting people to live independently
- budget management, paying bills, housework, organising appointments and cooking delicious healthy meals. Excellent communication skills and Relationship building
- supporting the people we support to understand the world around them and promoting positive relationships. Community & Social Inclusion
- supporting individuals to access and participate in their local community and social events to promote life skills and individuality. Personal care
- helping people to get ready for the day.This may include prompting the people we support to take their medication and assisting with bathing, showering and using the bathroom.Not all Support Worker roles include high levels of personal care.
Have you thought about working for Mencap?
Mencap is a leader in providing excellent support to people with a learning disability. Our vision is a world where people with a learning disability are valued equally, listened to and included.
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. To find out a bit more about what life as a Support Worker is like, please click here to watch a short video.
With us, it's never 'just a job'. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay. Click here to find out more about our Mencap benefits.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website .
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Mencap are strongly encouraging all our colleagues to have the Covid-19 vaccine as a way to help protect each other and the people we support.
No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!
*All roles are subject to an enhanced DBS check and suitable references.
159596
Benefits
As well as knowing that what we do is making a positive difference to people's lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
24 days holiday (plus bank holidays) Annual leave increases with long service up to 27 days per year plus the ability to buy up to another 10 days via our HolidayPlus scheme Service related sick pay when 6 month probation is completed Pension contributions into NEST Scheme on a salary sacrifice basis meaning NI savings Death in service life cover for a nominated beneficiary under our life assurance scheme Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months Interest free season ticket loans Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://vimeo.com/272326041/ac6fdbd7b9 Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support Quarterly award scheme and recognition at every 5 years through our YouRock program Access to award winning training and development
*T&C's apply based on contract
About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You'll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you'll get back so much more. With us, it is never 'just a job'.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Mencap pay support workers enough to live on?
Some people are not paid a living wage.
How we know this
44% of people say they are paid below the Real Living Wage for where they live.Based on data from 57 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Mencap pay support workers market rates?
Only some people are paid above average for their job.
How we know this
48% of people are paid below average for the type of work they do.Based on data from 62 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 23s get paid less than everyone else
Do support workers at Mencap get paid the same regardless of age?
No, people under the age of 23 get paid less than those above 23.
See what Mencap pays different age groupsHow we know this
The average pay of under 23s is less than those who are over 23.Based on data from 67 people who took the Breakroom Quiz between December 2021 and December 2023.
Okay
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Only some people get paid breaks
Do support workers at Mencap get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
43% of people say they don’t get paid breaks.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Mencap pay support workers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
50% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 52 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do support workers at Mencap do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
41% of people report that they do extra work that they don’t get paid for.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Mencap?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 20% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 13% of people with changing schedules report getting three weeks notice.
- 39% of people with changing schedules report getting four weeks notice or more.
Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do support workers at Mencap worry about hours?
Most people don’t worry about getting enough hours.
How we know this
68% of people report they don’t worry about getting enough hours.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do support workers at Mencap get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
45% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for support workers at Mencap to change shifts?
Some people find it hard to change shifts.
How we know this
46% of people report that it’s hard to change shifts if they need to.Based on data from 50 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for support workers to book a holiday at Mencap?
Most people find it easy to book holiday.
How we know this
83% of people report it’s easy to book holidays.Based on data from 58 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Mencap managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
36% of people say their manager changes their shifts at the last minute.Based on data from 53 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at Mencap?
Most people find it easy to take sick leave.
How we know this
77% of people report that it’s easy to take time off if they are sick.Based on data from 53 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as support workers at Mencap good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
61% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 33 people who took the Breakroom Quiz between November 2021 and November 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do support workers at Mencap feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
76% of people say they’re treated with respect by their managers.Based on data from 55 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at Mencap get proper breaks?
Most people don’t get proper breaks.
How we know this
81% of people report that they don’t get to take proper breaks.Based on data from 57 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for support workers to work at Mencap?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do support workers at Mencap enjoy their jobs?
Most people enjoy their job.
How we know this
75% of people report they enjoy their job.Based on data from 53 people who took the Breakroom Quiz between December 2022 and December 2023.
Okay
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Only some people recommend their team
Do support workers at Mencap recommend working with their team?
Only some people recommend working with their team.
How we know this
58% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 62 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do support workers get enough training when they start at Mencap?
Most people got enough training when they started.
How we know this
73% of people report they got enough training when they started working here.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are support workers given support to progress at Mencap?
Most people aren’t given support to progress here.
How we know this
In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 55 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think Mencap head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 55 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do support workers feel well informed about how Mencap is doing?
Only some people feel well informed about how the company is doing.
How we know this
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 53 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Mencap employees say about their job
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Best thing
Making a small impact on delivering for the lives of people with a learning disability
Worst thing
Incredibly poor team culture
Institutional mindsets from team members going unchallenged
Tolerance of poor standards of careMencap Support worker, September 2023
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Best thing
It’s rewarding
Worst thing
Long shifts, underpaid sleep ins, no useful on call at weekends so can get stuck at work if someone phones in sick, staffing issues
Mencap Support worker, September 2023
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About this pay estimate
CloseThis pay estimate is based on data from 62 Mencap employees who took the Breakroom Quiz between December 2022 and December 2023.
Take the Breakroom Quiz to compare your job.