Cleaning Colleague

Good laugh with colleagues
Hours are good

Management doesn't cater to needs
Wanted to move location wouldn't let me
Let them know I feel stressed doesn't help at all

The colleagues and minority of nice cusotmers

Lack of respect from management and health and safety risks, like no anti fatigue mats (even though we were told they’d been ordered-they hadn’t), too many jobs for 1 person to do but they don’t care.

The people and the pay

The rules and the hours

Driving in the summer sunshine delivering food to hungry people. Countryside driving.

Winter evenings, ice cold conditions and holidays being almost impossible to obtain.

Flexibility, People

Lack of overtime, lack of communication, unpaid breaks, no bonus scheme, not enough section leader benefits.

Local. School hours.

Managers taking our team members for other debts even when we are already short. Customers can be violent. Managers don't care.

Being able to work with people who may already know and can meet new people who you can be friends with. Free Tea/Coffee machine, Discounts, TV at the Canteen if you want to watch the news, holiday pay.

Constantly being monitored, managers are disrespectful to people and pick on people a lot I.e 4 managers and 3 section leaders picked on me and others as soon as we got a login and started picking items off the shelf within our shift. They said your pick speed is too slow we need to meet the targets of 228 items in an hour. They don’t care about anyone’s valid situation if they have slower progress like they say fasting is an excuse for anything. They don’t seem to understand the operatives situation.

Unpaid breaks, Overtime Bans, Any tea/coffee from the machine that requires you to pay the taste is horrible, miscommunication between the management, not enough hours available though they said there was before recruiting, they get don’t like people to talk at work. Facilities like the toilets & locker rooms are not clean all the times, same music boring and demotivating type played everyday. Lots of feedback from colleagues voice surveys has been highlighted not acted on for a long time.

The best things about the job:
get be at work with people who you may know if it's in the same town.
Staff discount
Free coffee/tea machine
Pay is good
TV is available at the Canteen if you want to watch the news.
Holiday pay
you can meet great people

Management and Section leaders are disrespectful and most of them keep picking on people if they are slow without understanding their situation yet they do the work slow as they want to. Plus lots of miscommunication within the management. I had 4 managers and 3 Section leaders pick on me in one day within my 4-hour shift which ruined my day. They wanted continue picking on me my shift finished which meant I could go home and move away from place.

They don't consider Ramadan/fasting to be a reason for slow progress they call that an excuse and they seem to not understand or care about what struggles an operative goes through even if it's there first job.

Overtime Bans - I and others asked for more contracted hours before I could start, they said there was plenty of overtime available and then they banned it and said work contracted hours.

Unpaid breaks, same annoying and boring music played every time which demotivates people.