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Section Leader

Asda

About Asda

Asda is a supermarket chain in the UK.

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Job description from Asda

To be employed in this role you must be over the age of 18.
Are you looking for your next challenge? Do you enjoy leading a team to deliver the highest standards for customers?
What's in it for you?
Alongside a competitive salary, we offer a great range of other benefits too. You'll receive a discount card for yourself and a second card for your nominated user, giving you 10% off your shopping and you'll also receive a company pension. On the 'Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to theme parks and pet insurance to car tyres - whatever you're into there's something to suit everyone!
About the Role
Our operation runs 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but weekend working is a requirement of the role and we may need to be flexible with your work pattern.
There's a role for everyone in retail - including leadership. As a Section Leader, you'll be the first point of contact for your team. You'll assist with training colleagues and keeping them fully informed by communicating messages in team 'huddles'. You'll make sure colleagues are available to maintain product availability and meet the expectations of our customers through careful planning of overtime and holidays, ensuring colleagues are in the right place at the right time.
We'll help you to train in different areas and continually develop your skills, so if you're looking for a chance to develop in retail, this could be the role for you!
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments, and be a strong coach, mentor and motivator for your team. You'll be a role model to the colleagues around you, ensuring customers have a great shopping experience.
Apply today by completing an online application...

Job insights from Breakroom

Retail and sales supervisors

Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail and sales supervisor

  • Support the retail manager
  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Asda pay section leaders enough to live on?

    Most people are paid a living wage.

    How we know this

    97% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 90 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Asda pay section leaders market rates?

    Most people are paid above average for their job.

    How we know this

    83% of people are paid above average for the type of work they do.

    Based on data from 93 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do section leaders at Asda get paid the same regardless of age?

    No, people under the age of 21 get paid less than those above 23.

    See what Asda pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 23.

    Based on data from 120 people who took the Breakroom Quiz between September 2021 and November 2023.

  • Needs improving
  • Most people don’t get paid breaks

    Do section leaders at Asda get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    99% of people say they don’t get paid breaks.

    Based on data from 98 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Asda pay section leaders sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    86% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 95 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do section leaders at Asda do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    68% of people report that they don’t do extra unpaid work.

    Based on data from 92 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do section leaders get of their shift pattern at Asda?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 29% of people with changing schedules report getting one week notice or less.
    • 20% of people with changing schedules report getting two weeks notice.
    • 25% of people with changing schedules report getting three weeks notice.
    • 26% of people with changing schedules report getting four weeks notice or more.

    Based on data from 80 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do section leaders at Asda worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    84% of people report they don’t worry about getting enough hours.

    Based on data from 95 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do section leaders at Asda get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    55% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 74 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for section leaders at Asda to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 79 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for section leaders to book a holiday at Asda?

    Some people find it hard to book holiday.

    How we know this

    36% of people report it’s hard to book holidays.

    Based on data from 91 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Asda managers change section leaders shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    46% of people say their manager changes their shifts at the last minute.

    Based on data from 93 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for section leaders to take sick leave at Asda?

    Some people find it hard to take sick leave.

    How we know this

    45% of people report that it’s hard to take time off if they are sick.

    Based on data from 89 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as section leaders at Asda good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    49% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 72 people who took the Breakroom Quiz between December 2021 and November 2023.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do section leaders at Asda feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    42% of people say they’re not treated with respect by their managers.

    Based on data from 84 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do section leaders at Asda get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    57% of people report that they don’t get to take proper breaks.

    Based on data from 92 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for section leaders to work at Asda?

    Most people feel stressed here.

    How we know this

    91% of people say they often feel stressed at work.

    Based on data from 91 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do section leaders at Asda enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    53% of people report they don’t enjoy their job.

    Based on data from 70 people who took the Breakroom Quiz between November 2022 and November 2023.

  • Okay
  • Only some people recommend their team

    Do section leaders at Asda recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 98 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Most people don’t get enough training

    Do section leaders get enough training when they start at Asda?

    Most people did’t get enough training when they started.

    How we know this

    69% of people report they didn’t get enough training when they started working here.

    Based on data from 90 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are section leaders given support to progress at Asda?

    Only some people are given support to progress here.

    How we know this

    In the last year, 49% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 86 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do section leaders think Asda head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 97 people who took the Breakroom Quiz between December 2022 and November 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do section leaders feel well informed about how Asda is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    58% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 90 people who took the Breakroom Quiz between November 2022 and November 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Asda

What Asda employees say about their job

  • Best thing

    Meeting people everyday, which I love

    Worst thing

    Stress feeling like management don't care

    6.4

    Asda Security officer, October 2023

  • Best thing

    Working with friends
    Flexibility

    Worst thing

    Underpaid for the increase workload.
    Manager expects a managers job/role from colleagues but pays them minimum wage.
    Overdemanding/entitled customers - worse since the pandemic - dealing with them is not worth the pay.
    No growth opportunities - used to offer trainee technician role but scrapped it years ago as they would not pay trained technicians a fair wage & they would leave to get a much fairer wage.
    Expects colleagues to do further training & reading in their own time for no
    extra pay when they are paid so appallingly already for the over demanding job - no other colleague role in store expects training to be completed at home - only pharmacy.

    4.5

    Asda Pharmacy dispenser, September 2023

See more reviews
  • Best thing

    Good laugh with colleagues
    Hours are good

    Worst thing

    Management doesn't cater to needs
    Wanted to move location wouldn't let me
    Let them know I feel stressed doesn't help at all

    4.6

    Asda Customer assistant, August 2023

  • Best thing

    The colleagues and minority of nice cusotmers

    Worst thing

    Lack of respect from management and health and safety risks, like no anti fatigue mats (even though we were told they’d been ordered-they hadn’t), too many jobs for 1 person to do but they don’t care.

    6.0

    Asda Host, July 2023

  • Best thing

    The people and the pay

    Worst thing

    The rules and the hours

    6.8

    Asda Front of house, July 2023

  • Best thing

    Driving in the summer sunshine delivering food to hungry people. Countryside driving.

    Worst thing

    Winter evenings, ice cold conditions and holidays being almost impossible to obtain.

    7.0

    Asda Home delivery driver, June 2023

  • Best thing

    Flexibility, People

    Worst thing

    Lack of overtime, lack of communication, unpaid breaks, no bonus scheme, not enough section leader benefits.

    6.4

    Asda Section leader, June 2023

  • Best thing

    Local. School hours.

    Worst thing

    Managers taking our team members for other debts even when we are already short. Customers can be violent. Managers don't care.

    4.2

    Asda Employee, June 2023

  • Best thing

    Being able to work with people who may already know and can meet new people who you can be friends with. Free Tea/Coffee machine, Discounts, TV at the Canteen if you want to watch the news, holiday pay.

    Worst thing

    Constantly being monitored, managers are disrespectful to people and pick on people a lot I.e 4 managers and 3 section leaders picked on me and others as soon as we got a login and started picking items off the shelf within our shift. They said your pick speed is too slow we need to meet the targets of 228 items in an hour. They don’t care about anyone’s valid situation if they have slower progress like they say fasting is an excuse for anything. They don’t seem to understand the operatives situation.

    Unpaid breaks, Overtime Bans, Any tea/coffee from the machine that requires you to pay the taste is horrible, miscommunication between the management, not enough hours available though they said there was before recruiting, they get don’t like people to talk at work. Facilities like the toilets & locker rooms are not clean all the times, same music boring and demotivating type played everyday. Lots of feedback from colleagues voice surveys has been highlighted not acted on for a long time.

    4.6

    Asda Employee, June 2023

  • Best thing

    The best things about the job:
    get be at work with people who you may know if it's in the same town.
    Staff discount
    Free coffee/tea machine
    Pay is good
    TV is available at the Canteen if you want to watch the news.
    Holiday pay
    you can meet great people

    Worst thing

    Management and Section leaders are disrespectful and most of them keep picking on people if they are slow without understanding their situation yet they do the work slow as they want to. Plus lots of miscommunication within the management. I had 4 managers and 3 Section leaders pick on me in one day within my 4-hour shift which ruined my day. They wanted continue picking on me my shift finished which meant I could go home and move away from place.

    They don't consider Ramadan/fasting to be a reason for slow progress they call that an excuse and they seem to not understand or care about what struggles an operative goes through even if it's there first job.

    Overtime Bans - I and others asked for more contracted hours before I could start, they said there was plenty of overtime available and then they banned it and said work contracted hours.

    Unpaid breaks, same annoying and boring music played every time which demotivates people.

    5.5

    Asda Customer service assistant, June 2023

  • More reviews from Asda employees
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