About Keoghs
Keoghs provide legal and claims solutions to the insurance sector.
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About this pay estimate
CloseThis pay estimate is based on data from 12 Keoghs employees who took the Breakroom Quiz between August 2022 and October 2023.
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Job description from Keoghs
Job Purpose A flexible part time role in the legal cashiers team to support a high volume transactional team within the wider finance department. To work to ensure we can deliver a high standard of support to the business. Office based role in a diverse and happy team. Full training provided and development will be ongoing.
Compensation package:
Hyrbrid working 1 day in the office, 4 days remote,Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years service and to 27 after 10 years service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex Key Accountabilities
Duties and responsibilities
Office account cheque banking, p...
What employees say
Pay
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Good
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Most people are paid a living wage
Do Keoghs pay a living wage?
Most people are paid a living wage.
How we know this
69% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 16 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Keoghs pay market rates?
Most people are paid less than average for their job.
How we know this
90% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between March 2022 and October 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Keoghs get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Keoghs pay sick pay?
Yes. Most people get proper sick pay.
How we know this
71% of people say they would get paid if they were sick but scheduled to work.Based on data from 14 people who took the Breakroom Quiz between August 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Keoghs?
Most people find it easy to book holiday.
How we know this
100% of people report it’s easy to book holidays.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Keoghs?
Most people find it easy to take sick leave.
How we know this
94% of people report that it’s easy to take time off if they are sick.Based on data from 16 people who took the Breakroom Quiz between June 2022 and November 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Keoghs feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
81% of people say they’re treated with respect by their managers.Based on data from 16 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Keoghs get proper breaks?
Most people get proper breaks.
How we know this
94% of people report that they get to take proper breaks.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Keoghs?
Some people feel stressed here.
How we know this
65% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Keoghs enjoy their jobs?
Most people enjoy their job.
How we know this
69% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between March 2022 and November 2023.
Okay
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Only some people recommend their team
Do people at Keoghs recommend working with their team?
Only some people recommend working with their team.
How we know this
41% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Keoghs?
Most people got enough training when they started.
How we know this
82% of people report they got enough training when they started working here.Based on data from 17 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Keoghs?
Most people are given support to progress here.
How we know this
In the last year, 75% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between June 2022 and November 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Keoghs head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
57% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 14 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Keoghs is doing?
Most people feel well informed about how the company is doing.
How we know this
69% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between March 2022 and November 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Keoghs employees say about their job
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Best thing
Learning more
Worst thing
Workload and targets
Keoghs Claims handler, September 2023
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Best thing
Working from home
Worst thing
Workload
PayKeoghs Employee, August 2023
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