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Warehouse Operative

GXO Logistics
From GBP 11.57 to 11.57 per hour
Burton-On-Trent
Full time, permanent

The Breakroom Take

6.7

Rated 6.7 out of 10

Based on 383 ratings from people who work at GXO Logistics

See all job reviews

  • Pays all ages fairly
  • Recommended by students
  • Proper breaks

About GXO Logistics

GXO Logistics is a supply chain and warehouse company.

Job description from GXO Logistics

Company description:

GXO Logistics Supply Chain Inc.

Job description:

Are you experienced Warehouse Operative looking for a change? Would you like to work for one of the market leading companies with fantastic benefits? If so, we have a great opportunity for you!

Here at GXO Logistics, we are looking for full-time, permanent Warehouse Operatives to join our team in Burton-on-Trentfor our customer, one of the leading retail companies, B&Q.

You will be working on 'any 5 in 7 days' shift patternwith the hours of 14:00 22:00.

Pay, benefits and more:

Were looking to offer an hourly rate of £11.57, and 20 days holiday (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What youll do on a typical day:

  • Completion of orders that are picked, packed, and despatched
  • Accurate receipt and indication of product onto the system
  • Utilising MHE when trained and authorised to do so
  • Adherence to H&S and Companys policy, procedures, and rules

What you need to succeed at GXO:

  • Good communication skills
  • Team player
  • Reliable and trustworthy
  • Knowledge of warehouse operation

We engineer faster, smarter, leaner supply chains.

Job insights from Breakroom

Warehouse operative

Warehouse operatives take delivery of goods, and pick, pack and dispatch products

What you’ll do as a warehouse operative:

  • Take delivery of goods and raw materials
  • Pack and wrap goods
  • Check for damaged or missing items
  • Make sure stock is stored correctly and safely
  • Load goods ready for dispatch

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Night work
  • Cleaning
  • Physical activities

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do GXO Logistics pay warehouse operatives enough to live on?

    Most people are paid a living wage.

    How we know this

    79% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 67 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do GXO Logistics pay warehouse operatives market rates?

    Only some people are paid above average for their job.

    How we know this

    45% of people are paid below average for the type of work they do.

    Based on data from 73 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do warehouse operatives at GXO Logistics get paid the same regardless of age?

    Yes, people under the age of 23 get paid the same as those above 23.

    See what GXO Logistics pays different age groups

    How we know this

    The average pay of under 23s is the same as those above 23.

    Based on data from 111 people who took the Breakroom Quiz between January 2022 and December 2023.

  • Okay
  • Only some people get paid breaks

    Do warehouse operatives at GXO Logistics get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    49% of people say they don’t get paid breaks.

    Based on data from 70 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do GXO Logistics pay warehouse operatives sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    93% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 68 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do warehouse operatives at GXO Logistics do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    84% of people report that they don’t do extra unpaid work.

    Based on data from 68 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do warehouse operatives get of their shift pattern at GXO Logistics?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 40% of people with changing schedules report getting one week notice or less.
    • 12% of people with changing schedules report getting two weeks notice.
    • 4% of people with changing schedules report getting three weeks notice.
    • 44% of people with changing schedules report getting four weeks notice or more.

    Based on data from 50 people who took the Breakroom Quiz between January 2022 and December 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do warehouse operatives at GXO Logistics worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    88% of people report they don’t worry about getting enough hours.

    Based on data from 64 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do warehouse operatives at GXO Logistics get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    58% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for warehouse operatives at GXO Logistics to change shifts?

    Some people find it hard to change shifts.

    How we know this

    56% of people report that it’s hard to change shifts if they need to.

    Based on data from 32 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for warehouse operatives to book a holiday at GXO Logistics?

    Most people find it easy to book holiday.

    How we know this

    71% of people report it’s easy to book holidays.

    Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do GXO Logistics managers change warehouse operatives shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    93% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 70 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for warehouse operatives to take sick leave at GXO Logistics?

    Some people find it hard to take sick leave.

    How we know this

    44% of people report that it’s hard to take time off if they are sick.

    Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some students say it’s good

    Is warehouse operatives at GXO Logistics job good for students?

    Only some students say this is a good place to work if you’re studying.

    How we know this

    38% of students report this isn’t a good place to work if you’re studying.

    Based on data from 13 people who took the Breakroom Quiz between April 2022 and December 2023.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as warehouse operatives at GXO Logistics good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    53% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 36 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do warehouse operatives at GXO Logistics feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    42% of people say they’re not treated with respect by their managers.

    Based on data from 62 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do warehouse operatives at GXO Logistics get proper breaks?

    Most people get proper breaks.

    How we know this

    90% of people report that they get to take proper breaks.

    Based on data from 70 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for warehouse operatives to work at GXO Logistics?

    Some people feel stressed here.

    How we know this

    60% of people say they often feel stressed at work.

    Based on data from 68 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do warehouse operatives at GXO Logistics enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    62% of people report they don’t enjoy their job.

    Based on data from 53 people who took the Breakroom Quiz between December 2022 and December 2023.

  • Okay
  • Only some people recommend their team

    Do warehouse operatives at GXO Logistics recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    64% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 73 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do warehouse operatives get enough training when they start at GXO Logistics?

    Most people got enough training when they started.

    How we know this

    70% of people report they got enough training when they started working here.

    Based on data from 69 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are warehouse operatives given support to progress at GXO Logistics?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 70% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do warehouse operatives think GXO Logistics head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 67 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do warehouse operatives feel well informed about how GXO Logistics is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    74% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 61 people who took the Breakroom Quiz between December 2022 and December 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at GXO Logistics

What GXO Logistics employees say about their job

  • Best thing

    Schedule doesn't rotate. Paid breaks.

    Worst thing

    Management doesn't care about repairing necessary work equipment. Do not get paid extra for operating mhe. Management raises targets to the point that they are unattainable without cheating;which scares away new hires. Management treat their favourites *much* differently than others. E.g. last month a team leader dropped an entire pallet of worktops with a PPT, there was no investigation done not even a drug and alcohol test. People have been banned from driving the PPT for literally the same thing!

    4.6

    GXO Logistics Warehouse operative, September 2023

  • Best thing

    Meeting new people and making good working relationships.

    Worst thing

    Bad treatment time to time, not getting paid enough for doing multiple job roles for example, sorting hangers and taking out rubbish that in cages to either compactors or designated area and more

    6.6

    GXO Logistics Warehouse operative, August 2023

See more reviews
  • Best thing

    Money
    Ease of work

    Worst thing

    Some long hours
    Sometimes put on different contact

    8.0

    GXO Logistics HGV driver, August 2023

  • Best thing

    Getting paid to work.

    Worst thing

    Less than 9 hours notice of shift cancelations, warnings for things out of your control, fear mongering with agency staff, poor communication and inconsistent hours of work despite assurances when starting out that you’ll be given 40 hours a week.

    Double standards in favour of the company don’t leave much for the individual.

    2.0

    GXO Logistics Picker, July 2023

  • Best thing

    10 min breaks every hour

    Worst thing

    They system my job uses to indicate percentages at the end of the each shift but it’s shown often

    8.0

    GXO Logistics Warehouse operative, July 2023

  • Best thing

    Wage is good thats only thing,

    Worst thing

    No career advancements,
    There’s not a proper way to book a holiday, you don’t get a response, you have to keep asking your manager’s who will pretend like they are busy and ask you to come next day and same again,
    If you get sick there’s no pay and they’ll put your sick as waring.

    Even its a sensitive place to work they’ll force you to get to a targat which has no basis and a little mistake in this job can be a reason to lose around 100 lives, that means 100 families are going to lose their loved ones,

    And target is not based on anything , Everyone get their own specific order, Some orders are easy to pick like small tins, and some orders are hard to pick like wine boxes and heavy stuff, And both take different time and different type of force, both are on ả different distance, but target is same for everyone, doesn’t make sense but it seems they’ve got some stupid management who just know how to count the boxes and thats how they’ve set the target

    4.2

    GXO Logistics Order picker, July 2023

  • Best thing

    The team

    Worst thing

    Colleagues pushed too hard..Upper management either unaware or just don’t care.Health n safety preached but not practiced.Say they care for your well-being but discipline you when ill and interrogate you like a criminal..

    5.5

    GXO Logistics Employee, January 2023

  • Best thing

    clean canteen and female bathrooms.

    Worst thing

    nasty food, they treat us like a number, stress about downtime and kpi, we cannot sit down at all only on our breaks, rasist behind peoples back

    7.0

    GXO Logistics Warehouse operative, December 2022

  • Best thing

    Colleagues relationships

    Worst thing

    Short breaks , not enough positions for
    Managing people , difficult work , role positions

    6.1

    GXO Logistics Warehouse operative, July 2022

  • Best thing

    The money isn’t the worst

    Worst thing

    Management get more breaks,pressured to perform more,by the time you sit down for break you are left with 20 minutes,watched all the time and feel not trusted,horrible atmosphere,not praised for problem solving but disciplined if you so much as say hello to other colleagues…I could type all day about this place… run a survey and you’ll see

    6.1

    GXO Logistics Colleague, February 2022

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