About Apcoa Parking
Apcoa Parking is a parking management company.
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Job description from Apcoa Parking
Qualified PCV Drivers needed for London Luton Airport!
Immediate start available. £14.48 per hour + attendance allowance* - overtime paid at time and a half
Are you a qualified bus driver?
Do you have a passion for providing outstanding service, greeting customers with a smile, and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
So, could you be our Ideal Candidate?
If so, then we would like to hear from you! Click "apply" today and we will be in touch with you.
We're looking for a PCV drivers who will be the face of our business, bringing outstanding customer service within the Airport sector.
You'll join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.
As a PCV driver you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people.
We will work as one team in pursuit of a shared vision.
Could you bring your spark to our Team? Here's what you need to know before applying:
You are required to have a PCV licence with Cat D with no more than 3 points and an up-to-date CPC card. We also training for CPC courses.
The role is to drive the courtesy shuttle bus around the designated Airport Car
main duties include: Drive the Company's vehicles in a safe, legal and professional way. Carrying out the safety walk round checks before commencing service. Ensuring that any defect in the vehicle or equipment is reported on our defect app. Always provide a high standard of customer service. Give customers on the bus any information that may help them during their journey. Always behave in a friendly and professional way to customers and colleagues. Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities.
Essential Requirements for the role: Category D driving licence. Up to date CPC qualification card. The ability to work shifts on a rolling shift pattern including days, nights, weekends, and bank holidays.
Preferred Requirements for the role: Strong Customer service skills Friendly manner
What we offer you in return: Competitive rate of £14.48 per hour Night shifts Attendance allowance* Full uniform provided Paid breaks Starting with 28 days holidays, (including 8 bank holidays) then increasing annually up to 32 Friendly working environment No cash handling involved Discounted travel on Thameslink from you home station to work, including free dart travel
*Subject to conditions (at £66.99 per month)
What you'll do
Not Specified
What we'll offer you
Not Specified
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Apcoa Parking pay a living wage?
Some people are not paid a living wage.
How we know this
50% of people say they are paid below the Real Living Wage for where they live.Based on data from 24 people who took the Breakroom Quiz between August 2021 and August 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people get paid breaks
Do workers at Apcoa Parking get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
58% of people say they don’t get paid breaks.Based on data from 26 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Apcoa Parking pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
83% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 24 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Apcoa Parking do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
75% of people report that they don’t do extra unpaid work.Based on data from 24 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Apcoa Parking?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 50% of people with changing schedules report getting one week notice or less.
- 6% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 33% of people with changing schedules report getting four weeks notice or more.
Based on data from 18 people who took the Breakroom Quiz between August 2021 and July 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Apcoa Parking worry about hours?
Most people don’t worry about getting enough hours.
How we know this
75% of people report they don’t worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Apcoa Parking workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
39% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 23 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Apcoa Parking workers to change shifts?
Some people find it hard to change shifts.
How we know this
40% of people report that it’s hard to change shifts if they need to.Based on data from 20 people who took the Breakroom Quiz between August 2021 and August 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Apcoa Parking?
Most people find it easy to book holiday.
How we know this
76% of people report it’s easy to book holidays.Based on data from 25 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Apcoa Parking managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 25 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Apcoa Parking?
Some people find it hard to take sick leave.
How we know this
55% of people report that it’s hard to take time off if they are sick.Based on data from 20 people who took the Breakroom Quiz between August 2021 and August 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Apcoa Parking feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
39% of people say they’re not treated with respect by their managers.Based on data from 23 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Apcoa Parking get proper breaks?
Most people get proper breaks.
How we know this
73% of people report that they get to take proper breaks.Based on data from 26 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Apcoa Parking?
Most people feel stressed here.
How we know this
68% of people say they often feel stressed at work.Based on data from 25 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Apcoa Parking enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 19 people who took the Breakroom Quiz between June 2022 and December 2023.
Okay
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Only some people recommend their team
Do people at Apcoa Parking recommend working with their team?
Only some people recommend working with their team.
How we know this
42% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 26 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Apcoa Parking?
Most people got enough training when they started.
How we know this
68% of people report they got enough training when they started working here.Based on data from 25 people who took the Breakroom Quiz between August 2021 and August 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Apcoa Parking?
Only some people are given support to progress here.
How we know this
In the last year, 54% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Apcoa Parking head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 23 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Apcoa Parking is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 25 people who took the Breakroom Quiz between June 2022 and December 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Apcoa Parking employees say about their job
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Best thing
Being out in the open, working at your own pace. No stress on how many tickets you get per day.
Worst thing
Members of the public being disrespectful and aggressive towards you. Sometimes the weather. Sometimes threat of violence.
Apcoa Parking Employee, November 2022
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Best thing
love working
Worst thing
Not everyone works weeks some get favoured more than others
Apcoa Parking Employee, July 2022
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