Sales Advisor
Wolseley
Bolton, Greater Manchester
Full time, permanent
The Breakroom Take
- People enjoy this job
- Good employer
- Pays all ages fairly
- Recommended by parents
- Respectful managers
- Proper training
- Learn new skills
About Wolseley
Wolseley is a trade merchant. They sell plumbing, heating, cooling, drainage and mechanical supplies.
Job description from Wolseley
Salary: Competitive salary + bonus
About the role
We have a new opening available as a Sales Advisor one of our busiest Plumbing & Heating branches based in Bolton (BL3 6DG).
Surrounded by an experienced, friendly and social team of 5, your main duties will be to serve customers on the trade counter, process sales orders, build relationships and be a helpful point of contact for customers. You will also be involved in general warehouse duties and stock management.
This is a full time, permanent role working 40 hours a week Monday - Friday which varies between the hours of 7:30am – 4:30pm, flexibility will be required to work 1 in 4 Saturday mornings between 8am – 12pm paid at overtime.
About you
* Experience within a sales or customer service environment is ideal but not essential
* Full UK driving licence
* Great communication skills and team player
* Hardworking, proactive and willing to learn
* Ability to learn, customer focused, enjoy working to targets
About your development and benefits
We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development.
Our people get benefits including:
* Annual bonus scheme
* Generous pension plan
* Holiday - 23 days increasing to 25 after 2 years’ service
* Staff discounts on hundreds of retailers
* Wellbeing initiatives and support
About us
Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant in the UK. We’re currently growing as we work to bring the business closer to customers across the country, so it’s an exciting time to be part of the Wolseley team. We pride ourselves on excellent specialist know-how and are committed to becoming closer to customers, being easy to do business with and making sure we deliver on our promises.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
Advert closing date: 1st December 2023
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
What employees say
Pay
-
Okay
-
Only some people are paid a living wage
Do Wolseley pay sales advisors enough to live on?
Some people are not paid a living wage.
How we know this
43% of people say they are paid below the Real Living Wage for where they live.Based on data from 21 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £10.90 per hour, and £11.95 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Wolseley pay sales advisors market rates?
Most people are paid above average for their job.
How we know this
90% of people are paid above average for the type of work they do.Based on data from 21 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do sales advisors at Wolseley get paid breaks?
No. Most people don’t get paid breaks.
How we know this
78% of people say they don’t get paid breaks.Based on data from 23 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Wolseley pay sales advisors sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
47% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 17 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
-
Good
-
Easy to book holiday
How easy is it for sales advisors to book a holiday at Wolseley?
Most people find it easy to book holiday.
How we know this
84% of people report it’s easy to book holidays.Based on data from 19 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Most people find it easy to take sick leave
How easy is it for sales advisors to take sick leave at Wolseley?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 19 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Okay
-
Only some people feel treated with respect
Do sales advisors at Wolseley feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
40% of people say they’re not treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do sales advisors at Wolseley get proper breaks?
Some people don’t get proper breaks.
How we know this
35% of people report that they don’t get to take proper breaks.Based on data from 23 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful for sales advisors to work at Wolseley?
Some people feel stressed here.
How we know this
60% of people say they often feel stressed at work.Based on data from 20 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
-
Only some people enjoy their job
Do sales advisors at Wolseley enjoy their jobs?
Only some people enjoy their job.
How we know this
38% of people report they don’t enjoy their job.Based on data from 16 people who took the Breakroom Quiz between May 2022 and August 2023.
Okay
-
Only some people recommend their team
Do sales advisors at Wolseley recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 23 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do sales advisors get enough training when they start at Wolseley?
Some people did’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 20 people who took the Breakroom Quiz between May 2022 and August 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are sales advisors given support to progress at Wolseley?
Only some people are given support to progress here.
How we know this
In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 18 people who took the Breakroom Quiz between May 2022 and August 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do sales advisors think Wolseley head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 19 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do sales advisors feel well informed about how Wolseley is doing?
Only some people feel well informed about how the company is doing.
How we know this
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 21 people who took the Breakroom Quiz between May 2022 and September 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Wolseley employees say about their job
-
Best thing
Coworkers are cool
Worst thing
Feeling like i am not paid my worth
Wolseley Employee, February 2023
-
Best thing
the people that you work with
Worst thing
sitting down all day, work over
Wolseley Employee, October 2022
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About this pay estimate
CloseThis pay estimate is based on data from 23 Wolseley employees who took the Breakroom Quiz between May 2022 and September 2023.
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