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Swim Manager

Nuffield Health

About Nuffield Health

Nuffield Health is a healthcare charity. They run facilities across the UK, including hospitals, clinics and gyms.

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Job description from Nuffield Health

Swim Manager

Norwich FWC | Fitness | Permanent contract | Part time

Up to £25,022.40 pro rata, dependent on experience

12 hours per week





At Nuffield Health, we pride ourselves on creating a safe and welcoming environment for all our members and visitors. From our swimming pool to our steam room, we're looking for someone to help keep customers safe and happy. In return, we'll offer everything you need to develop and grow.

Right now we are looking for a Swimming Manager to join our team at our Norwich FWC.

About the Role

  • Whether they're a complete beginner or an experienced swimmer every one of our clients looks forward to a terrific time when they're at our pool. With your passion, enthusiasm and sheer love of swimming, you're just the person to make sure that they enjoy exactly that
  • You will be part of the Management Team reporting directly to the Fitness Manager and indirectly to the General Manager
  • You will have full responsibility and accountability for Swim class programming within the centre, covering the management, governance, and active selling of the product and services in the Swim classes timetable
  • You will be responsible for the continual improvement of site standards with internal swim instructors
  • You will also be the role model for responsible and appropriate conduct for all team members


To succeed as a Swimming Manager you will;

  • Have excellent communication and team working skills are essential, not to mention an infectious enthusiasm that inspires everyone you work with
  • Will have ASA or STA level 2 qualifications and recent experience of teaching swimming

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From financial wellbeing support to a season ticket loan, physiotherapy, private healthcare and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Nuffield Health pay managers enough to live on?

    Most people are paid a living wage.

    How we know this

    95% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get paid breaks

    Do managers at Nuffield Health get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    45% of people say they don’t get paid breaks.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Good
  • Most people get sick pay

    Do Nuffield Health pay managers sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    84% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 19 people who took the Breakroom Quiz between August 2022 and November 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do managers at Nuffield Health do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    69% of people report that they don’t do extra unpaid work.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do managers get of their shift pattern at Nuffield Health?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 15% of people with changing schedules report getting one week notice or less.
    • 20% of people with changing schedules report getting two weeks notice.
    • 20% of people with changing schedules report getting three weeks notice.
    • 45% of people with changing schedules report getting four weeks notice or more.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Only some people get a choice of shifts

    Do managers at Nuffield Health get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    39% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 18 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for managers at Nuffield Health to change shifts?

    Some people find it hard to change shifts.

    How we know this

    65% of people report that it’s hard to change shifts if they need to.

    Based on data from 17 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for managers to book a holiday at Nuffield Health?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Nuffield Health managers change managers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    70% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for managers to take sick leave at Nuffield Health?

    Some people find it hard to take sick leave.

    How we know this

    35% of people report that it’s hard to take time off if they are sick.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do managers at Nuffield Health feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    86% of people say they’re treated with respect by their managers.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do managers at Nuffield Health get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    82% of people report that they don’t get to take proper breaks.

    Based on data from 22 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful for managers to work at Nuffield Health?

    Some people feel stressed here.

    How we know this

    65% of people say they often feel stressed at work.

    Based on data from 20 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do managers at Nuffield Health enjoy their jobs?

    Most people enjoy their job.

    How we know this

    69% of people report they enjoy their job.

    Based on data from 16 people who took the Breakroom Quiz between May 2022 and November 2023.

  • Okay
  • Only some people recommend their team

    Do managers at Nuffield Health recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    52% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 23 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do managers get enough training when they start at Nuffield Health?

    Some people did’t get enough training when they started.

    How we know this

    43% of people report they didn’t get enough training when they started working here.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are managers given support to progress at Nuffield Health?

    Only some people are given support to progress here.

    How we know this

    In the last year, 42% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 19 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do managers think Nuffield Health head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do managers feel well informed about how Nuffield Health is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    70% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 23 people who took the Breakroom Quiz between May 2022 and November 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Nuffield Health

What Nuffield Health employees say about their job

  • Best thing

    I’ve made new friends and learnt about a new role

    Worst thing

    The time it takes for me to get there, that I have to pay 8£ a day for parking

    7.5

    Nuffield Health Administrator, November 2023

  • Best thing

    Gym membership

    Worst thing

    Stress, work expectations, salary, progression

    8.0

    Nuffield Health Senior administrator, October 2023

See more reviews
  • Best thing

    My colleagues

    Worst thing

    Manager and head office

    6.9

    Nuffield Health Administrator, September 2023

  • Best thing

    Free gym membership

    Worst thing

    Working weekends sometimes

    9.9

    Nuffield Health Personal trainer, September 2023

  • Best thing

    Working with the team and bond between us is like family also working with members

    Worst thing

    People can be difficult to work with and a lot of personal problemas get dragged into work

    4.5

    Nuffield Health Employee, October 2022

  • Best thing

    I work with some good people and my clients

    Worst thing

    I live 40mins away but if traffic is bad could be up to 2/3 hours for me to get home and I spend anything from 9- 15 hours a day at work due to clients and shift work so it becomes very tiring and then stops me doing my own training because I have no energy for myself and things I wanna do atm

    1.7

    Nuffield Health Personal trainer, September 2022

    1. Reply from Resourcing Attraction Manager at Nuffield Health, January 2023

      Thank you for your review. Sorry to hear of your commute, there are 114 gyms and a number of corporate accounts across the UK, have a look at internal vacancies to see if there is a closer location and discuss with your manager. Search via Personal Trainer and Wellbeing advisor.

  • Best thing

    Coworkers are amazing!
    Nice selection of benefits, and have access to all sorts of extra training if wanted.

    Worst thing

    Busy, some difficult customers, long hours.

    8.2

    Nuffield Health Food and beverage assistant, May 2022

  • Best thing

    Free membership

    Worst thing

    Management bully you. Staff make you feel uncomfortable. Breaks are really small and struggle to get a toilet break

    2.3

    Nuffield Health Nursery nurse, February 2022

  • Best thing

    Time goes quickly

    Worst thing

    Amount of work to be done in a certain time, always rushing to get it done

    2.8

    Nuffield Health Patient administrator, December 2020

  • Best thing

    Members of staff

    Worst thing

    Low page
    Short staffed
    People don't know what they are doing

    7.8

    Nuffield Health Receptionist, October 2020

  • More reviews from Nuffield Health employees
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