About The Ivy
The Ivy is a restaurant company. They serve British food.
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About this pay estimate
CloseThis pay estimate is based on data from 10 Franco Manca employees who took the Breakroom Quiz between June 2022 and November 2023.
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Job description from The Ivy
n iconic restaurant with a
history of over 100 years
and an enviable reputation for fine-dining excellence
. We are searching for a
confident
Waiter
to join a dynamic and supportive team in one of the UKs most-loved restaurant brands
. Benefits &
R
ewards
: 50% staff discount
for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
'Refer a Friend'
bonuses.
Career Development and Training
, including Apprenticeships.
Free food and drinks to the same standard that we serve our guests
when you are working.
Extra holiday allowance
for length of service, up to 5 extra days after 5 years.
You can take your Birthday as a day off
- Guaranteed!
Cycle to Work Scheme.
Discounts on Gym Membership
and
a
ccess to
discounts
on 100s of retailers, health, entertainment, travel & more.
Key elements of your role
as
Waiter
in
volves providing
a quick, friendly, and professional service
at all times
.
You
are able to
confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you
:
You are positive and responsive to
our
guests
needs and
exceed expectations
when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time
we love what we do. The key ingredient to our success is our dedicated, talented people
and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to
each and every
service. Its the Ivy way.
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
-
Okay
-
Only some people are paid a living wage
Do The Ivy pay waiters enough to live on?
Some people are not paid a living wage.
How we know this
44% of people say they are paid below the Real Living Wage for where they live.Based on data from 39 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do The Ivy pay waiters market rates?
Most people are paid above average for their job.
How we know this
94% of people are paid above average for the type of work they do.Based on data from 50 people who took the Breakroom Quiz between December 2021 and December 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Everyone is paid the same, whatever their age
Do waiters at The Ivy get paid the same regardless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what The Ivy pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 80 people who took the Breakroom Quiz between December 2021 and December 2023.
Good
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Most people get paid breaks
Do waiters at The Ivy get paid breaks?
Yes. Most people get paid breaks.
How we know this
71% of people say they get paid breaks.Based on data from 34 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do The Ivy pay waiters sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 36 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do waiters at The Ivy do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 37 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do waiters get of their shift pattern at The Ivy?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 88% of people with changing schedules report getting one week notice or less.
- 13% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 40 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do waiters at The Ivy worry about hours?
Some people worry about getting enough hours.
How we know this
40% of people report they worry about getting enough hours.Based on data from 40 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do waiters at The Ivy get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
42% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 38 people who took the Breakroom Quiz between December 2022 and November 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for waiters at The Ivy to change shifts?
Some people find it hard to change shifts.
How we know this
63% of people report that it’s hard to change shifts if they need to.Based on data from 60 people who took the Breakroom Quiz between December 2021 and December 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for waiters to book a holiday at The Ivy?
Most people find it easy to book holiday.
How we know this
74% of people report it’s easy to book holidays.Based on data from 34 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do The Ivy managers change waiters shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
53% of people say their manager changes their shifts at the last minute.Based on data from 38 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for waiters to take sick leave at The Ivy?
Some people find it hard to take sick leave.
How we know this
45% of people report that it’s hard to take time off if they are sick.Based on data from 33 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do waiters work the same number they are contracted for at The Ivy?
Most people work a lot more hours than their contact..
How we know this
74% of people report working 8 hours or more than their contract.Based on data from 31 people who took the Breakroom Quiz between December 2022 and November 2023.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Okay
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Only some students say it’s good
Is waiters at The Ivy job good for students?
Only some students say this is a good place to work if you’re studying.
How we know this
42% of students report this isn’t a good place to work if you’re studying.Based on data from 33 people who took the Breakroom Quiz between December 2021 and November 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
-
Good
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Most people feel treated with respect
Do waiters at The Ivy feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 32 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do waiters at The Ivy get proper breaks?
Most people get proper breaks.
How we know this
79% of people report that they get to take proper breaks.Based on data from 34 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for waiters to work at The Ivy?
Most people feel stressed here.
How we know this
83% of people say they often feel stressed at work.Based on data from 40 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do waiters at The Ivy enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 30 people who took the Breakroom Quiz between December 2022 and November 2023.
Okay
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Only some people recommend their team
Do waiters at The Ivy recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 40 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do waiters get enough training when they start at The Ivy?
Some people did’t get enough training when they started.
How we know this
42% of people report they didn’t get enough training when they started working here.Based on data from 36 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are waiters given support to progress at The Ivy?
Only some people are given support to progress here.
How we know this
In the last year, 66% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 35 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do waiters think The Ivy head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 35 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do waiters feel well informed about how The Ivy is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 36 people who took the Breakroom Quiz between December 2022 and December 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What The Ivy employees say about their job
-
Best thing
Friendly people, mutual respect among everyone.
Worst thing
People did not have enough or good training
The Ivy Waiter, December 2023
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Best thing
Every day is different
Worst thing
Being always available
The Ivy General manager, October 2023
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About this pay estimate
CloseThis pay estimate is based on data from 40 The Ivy employees who took the Breakroom Quiz between December 2022 and December 2023.
Take the Breakroom Quiz to compare your job.