Waiter
Searcys
£10.42 per hour
London, England, United Kingdom
Full time
The Breakroom Take
- Respectful managers
About Searcys
Searcys is a catering company. They also operate fine dining restaurants and champagne bars.
Job description from Searcys
The Georgian Pump Room has been the social heart of Bath for more than two centuries, and boasts amongst its previous patrons Jane Austen and Charles Dickens. As a Waiter you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependant on job role) Access to everyday discounts and communication portal Employee assistance programme Enrolment into Searcys Champagne School Meals provided on shift when working within one of our venue Tronc and overtime paid a0; Job Description
We are looking for an experienced and dedicated Waiter / Waitress to assist the floor managers in the day to day running in the beautiful Pump Room Restaurant. From Afternoon Tea to a Glass of Champagne, you will deliver the same first class service to all customers. As a Searcys waiter you will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink. 7 day operation, shift rotation with social hours finishing by 6pm each day. Job Type: Full Time a0; Salary: £10.42 a0; per hour plus tronc. a0; Qualifications
Excellent communication skills Hands on and proactive approach Able to work autonomously and as part of a a0;team Passion for food and beverage Excellent time management Strong organisational skill Additional Information
Searcys is the longest-running independent catering company in Britain, and this year has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys. Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
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Good
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Most people are paid a living wage
Do Searcys pay a living wage?
Most people are paid a living wage.
How we know this
81% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 27 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Searcys pay market rates?
Most people are paid above average for their job.
How we know this
91% of people are paid above average for the type of work they do.Based on data from 23 people who took the Breakroom Quiz between June 2022 and October 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Searcys get paid breaks?
No. Most people don’t get paid breaks.
How we know this
77% of people say they don’t get paid breaks.Based on data from 30 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Searcys pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
73% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 26 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Searcys do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
50% of people report that they do extra work that they don’t get paid for.Based on data from 20 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Searcys?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 83% of people with changing schedules report getting one week notice or less.
- 9% of people with changing schedules report getting two weeks notice.
- 4% of people with changing schedules report getting three weeks notice.
- 4% of people with changing schedules report getting four weeks notice or more.
Based on data from 23 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Searcys worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 15 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Searcys workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 23 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Searcys workers to change shifts?
Some people find it hard to change shifts.
How we know this
47% of people report that it’s hard to change shifts if they need to.Based on data from 19 people who took the Breakroom Quiz between October 2021 and October 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Searcys?
Most people find it easy to book holiday.
How we know this
68% of people report it’s easy to book holidays.Based on data from 22 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Searcys managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
71% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 24 people who took the Breakroom Quiz between May 2022 and October 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Searcys?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 25 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Searcys feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
69% of people say they’re treated with respect by their managers.Based on data from 29 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Searcys get proper breaks?
Some people don’t get proper breaks.
How we know this
39% of people report that they don’t get to take proper breaks.Based on data from 28 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Searcys?
Most people feel stressed here.
How we know this
69% of people say they often feel stressed at work.Based on data from 26 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Searcys enjoy their jobs?
Only some people enjoy their job.
How we know this
46% of people report they don’t enjoy their job.Based on data from 24 people who took the Breakroom Quiz between February 2022 and October 2023.
Okay
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Only some people recommend their team
Do people at Searcys recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 30 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Searcys?
Some people did’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 27 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Searcys?
Only some people are given support to progress here.
How we know this
In the last year, 43% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 28 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Searcys head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
75% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 24 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Searcys is doing?
Only some people feel well informed about how the company is doing.
How we know this
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 24 people who took the Breakroom Quiz between February 2022 and October 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Searcys employees say about their job
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Best thing
The working days, Monday to Friday
Worst thing
The management don’t have respect for the staff, doesn’t acknowledge let alone interact with the staff.
No insensitives, no communication.Searcys Head chef, October 2023
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Best thing
The pay
Worst thing
Staff food is trash, not enough work opportunities in the company, managers don't know how to treat and speak with respect.
Searcys Waitress, October 2021
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