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Retail Associate

TJX

About TJX

TJX is an international retail company. In the UK, they operate TK Maxx and Homesense.

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Job description from TJX

From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different.
Retail Associate
Join us as a temporary Retail Associate
Various hours available, Monday to Sunday
About the role
When you join TJX as a Retail Associate, you'll be part of a close-knit team. In fact, right from your very first day with us, you'll be welcomed as part of our retail family. This is also a great learning environment. Our stock changes by the day, and we like to make sure our Retail Associates get plenty of variety too. You might be on the cash registers one moment, guiding customers on the shop floor the next.
About you
You'll be an ambassador for our business - positive, enthusiastic and approachable. You'll bring a great team spirit and a natural warmth when you're dealing with customers who'll be just as diverse as your colleagues. The pace here is fast, but also very rewarding as you help to create the treasure hunt experience that keeps our customers coming back to our stores again and again.
Why join us?
We have a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect - you'll always be encouraged to be yourself, to use your imagination and to make decisions with your team. We'll give you the guidance and support you need to feel ready for every situation and, if you do well, you'll always be welcomed back when opportunities arise. There may even be the chance to join us on a permanent basis, and develop a career with us further down line.
We offer great rewards, a range of contracts, a competitive rate of pay, staff discounts and various other incentives.
If you'd like to discover different, visit
TJX.com/apply
We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
At TK Maxx, a constantly changing, always welcoming environment is something that runs through each of our stores.
TK Maxx is part of the TJX Europe family. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Job insights from Breakroom

Security guards

Security guards make sure that people, buildings and valuables are safe

What you’ll do as a security guard:

  • Be alert and observant
  • Be polite and deal with customers or the general public
  • Be responsible for public safety and security
  • Pass background checks and required tests

Is it right for you?

This job may involve:

  • Standing
  • Sitting
  • Physical activities
  • Using a computer
  • Anti-social hours
  • Night work
  • Wearing a uniform
  • Working alone
  • Wearing protective clothing
  • Working alone

Map

Prescot, England

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do TJX pay a living wage?

    Most people are paid a living wage.

    How we know this

    87% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 38 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do TJX pay market rates?

    Most people are paid above average for their job.

    How we know this

    82% of people are paid above average for the type of work they do.

    Based on data from 33 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do workers at TJX get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    62% of people say they don’t get paid breaks.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Okay
  • Only some people get sick pay

    Do TJX pay sick pay?

    Sometimes. Only some people get proper sick pay.

    How we know this

    52% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 31 people who took the Breakroom Quiz between April 2023 and February 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at TJX do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    47% of people report that they do extra work that they don’t get paid for.

    Based on data from 30 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at TJX?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 28% of people with changing schedules report getting one week notice or less.
    • 19% of people with changing schedules report getting two weeks notice.
    • 28% of people with changing schedules report getting three weeks notice.
    • 25% of people with changing schedules report getting four weeks notice or more.

    Based on data from 36 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at TJX worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    81% of people report they don’t worry about getting enough hours.

    Based on data from 48 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do TJX workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    64% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 61 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for TJX workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    39% of people report that it’s hard to change shifts if they need to.

    Based on data from 41 people who took the Breakroom Quiz between April 2022 and February 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at TJX?

    Most people find it easy to book holiday.

    How we know this

    84% of people report it’s easy to book holidays.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do TJX managers change shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    78% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 32 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at TJX?

    Most people find it easy to take sick leave.

    How we know this

    82% of people report that it’s easy to take time off if they are sick.

    Based on data from 34 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working at TJX good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    43% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 14 people who took the Breakroom Quiz between June 2022 and January 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do people at TJX feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    85% of people say they’re treated with respect by their managers.

    Based on data from 34 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at TJX get proper breaks?

    Most people get proper breaks.

    How we know this

    86% of people report that they get to take proper breaks.

    Based on data from 36 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at TJX?

    Most people feel stressed here.

    How we know this

    79% of people say they often feel stressed at work.

    Based on data from 39 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at TJX enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    48% of people report they don’t enjoy their job.

    Based on data from 48 people who took the Breakroom Quiz between May 2022 and February 2024.

  • Okay
  • Only some people recommend their team

    Do people at TJX recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    58% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 40 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at TJX?

    Most people got enough training when they started.

    How we know this

    68% of people report they got enough training when they started working here.

    Based on data from 37 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at TJX?

    Only some people are given support to progress here.

    How we know this

    In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 32 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think TJX head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    79% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 34 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do workers feel well informed about how TJX is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    69% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 36 people who took the Breakroom Quiz between March 2023 and February 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at TJX

What TJX employees say about their job

  • Best thing

    Nice building environment
    Good breaks

    Worst thing

    People in my team

    6.3

    TJX Employee, January 2024

  • Best thing

    36hr week, plenty of time off, if you like the rota system

    Worst thing

    Inconsistent information, asked to do to much, when you question anything the manager just replies your in a privileged position

    7.8

    TJX Employee, November 2023

See more reviews
  • Best thing

    Colleagues on my level were great

    Worst thing

    There were never enough staff for the tasks

    3.5

    TJX Associate, October 2023

  • Best thing

    I love my team and progression

    Worst thing

    Unfair and not transparent

    7.5

    TJX Customer service manager, July 2023

  • Best thing

    Flexibility of shift start times and ability to switch shifts with colleagues last minute.

    Worst thing

    When under staffed you have to face difficult and potentially dangerous situations on your own in a busy store. Despite there sometimes being an external guard present to "support" they aren't focused and spend most of their time on their phone.

    7.6

    TJX Loss prevention officer, June 2023

  • Best thing

    The days off and paid breaks

    Worst thing

    Long hours and rushed stressed at end of day

    8.0

    TJX Associate, January 2023

  • Best thing

    Good pay friendly team

    Worst thing

    Nasty customers Christmas period is stressful

    7.0

    TJX Associate, January 2023

  • Best thing

    Pay is decent

    Worst thing

    Timed Targets, monotonous work, rubbish shift patterns ie 6am-3pm then 3pm-midnight. On your feet at a work bench all day getting repetitive strain.

    7.5

    TJX Warehouse operative, January 2023

  • Best thing

    A job with a rotational calendar, with options to work from home.

    Amazing team and amazing location

    Worst thing

    As Customer Service it Id always important to note that customers can be frustrated and rude. But 90% of the contacting customers are understanding.

    9.0

    TJX Customer service, August 2022

  • Best thing

    Good team, everyone's really nice and you learn a lot about different brands.

    Worst thing

    You're overworked and (my) store is severely understaffed. We don't get paid enough for how much we have to do.

    4.1

    TJX Sales Associate, July 2022

  • More reviews from TJX employees
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