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Posted over 30 days ago

Cook

Barchester Healthcare

About Barchester Healthcare

Barchester Healthcare is a care group. They operate care homes and assisted living locations.

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Job description from Barchester Healthcare

Are you an experienced and passionate Cook looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Cook at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents

to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality.

Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do.

As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across

the UK.

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE• A personable and warm approach with a genuine interest in the wellbeing of residents • Hold City & Guilds/NVQ/SVQ or equivalent• A good understanding of nutrition • Experience of working with fresh seasonal food• The ability to create a warm and welcoming environment within our home• Confidence engaging with residents to create appetising and nutritious menus • Good understanding of HACCPNEED TO DO• Manage the kitchen in the Head Chef’s absence • Assist Head Chef in menu development• Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards• Create a warm, efficient and fun environment • Work within budget• Complete regular audits• Manage stock control REWARDS PACKAGE• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral• Access to a wide range of retail and leisure discounts at big brands and supermarkets• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence• Confidential and free access to counselling and legal services• Tax code review service, where we will check that you are on the right code and paying the right level of tax• Option to join our monthly staff lottery alongside thousands of colleagues across the UK*Terms & conditions applyIf you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be.

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Barchester Healthcare pay a living wage?

    Most people are paid a living wage.

    How we know this

    81% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 88 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £10.90 per hour, and £11.95 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Barchester Healthcare pay market rates?

    Only some people are paid above average for their job.

    How we know this

    41% of people are paid below average for the type of work they do.

    Based on data from 81 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Good
  • Everyone is paid the same, whatever their age

    Do Barchester Healthcare pay the same regardless of age?

    Yes, people under the age of 23 get paid the same as those above 23.

    See what Barchester Healthcare pays different age groups

    How we know this

    The average pay of under 23s is the same as those above 23.

    Based on data from 126 people who took the Breakroom Quiz between October 2021 and September 2023.

  • Okay
  • Only some people get paid breaks

    Do workers at Barchester Healthcare get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    57% of people say they don’t get paid breaks.

    Based on data from 89 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Barchester Healthcare pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    90% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 87 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Barchester Healthcare do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    68% of people report that they don’t do extra unpaid work.

    Based on data from 84 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Barchester Healthcare?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 16% of people with changing schedules report getting one week notice or less.
    • 18% of people with changing schedules report getting two weeks notice.
    • 22% of people with changing schedules report getting three weeks notice.
    • 44% of people with changing schedules report getting four weeks notice or more.

    Based on data from 77 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do workers at Barchester Healthcare worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    79% of people report they don’t worry about getting enough hours.

    Based on data from 92 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Barchester Healthcare workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 78 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Barchester Healthcare workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    47% of people report that it’s hard to change shifts if they need to.

    Based on data from 60 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Barchester Healthcare?

    Most people find it easy to book holiday.

    How we know this

    73% of people report it’s easy to book holidays.

    Based on data from 77 people who took the Breakroom Quiz between October 2022 and September 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Barchester Healthcare managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    38% of people say their manager changes their shifts at the last minute.

    Based on data from 82 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Barchester Healthcare?

    Some people find it hard to take sick leave.

    How we know this

    43% of people report that it’s hard to take time off if they are sick.

    Based on data from 82 people who took the Breakroom Quiz between October 2022 and September 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some students say it’s good

    Is a Barchester Healthcare job good for students?

    Only some students say this is a good place to work if you’re studying.

    How we know this

    45% of students report this isn’t a good place to work if you’re studying.

    Based on data from 20 people who took the Breakroom Quiz between October 2021 and August 2023.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working at Barchester Healthcare good if you’re a parent or carer?

    Only some parents and carer say this is a good place to work.

    How we know this

    35% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 72 people who took the Breakroom Quiz between September 2021 and September 2023.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at Barchester Healthcare feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    43% of people say they’re not treated with respect by their managers.

    Based on data from 82 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Barchester Healthcare get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    51% of people report that they don’t get to take proper breaks.

    Based on data from 89 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Barchester Healthcare?

    Most people feel stressed here.

    How we know this

    85% of people say they often feel stressed at work.

    Based on data from 91 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Barchester Healthcare enjoy their jobs?

    Most people enjoy their job.

    How we know this

    77% of people report they enjoy their job.

    Based on data from 74 people who took the Breakroom Quiz between October 2022 and September 2023.

  • Okay
  • Only some people recommend their team

    Do people at Barchester Healthcare recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    59% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 96 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Barchester Healthcare?

    Most people got enough training when they started.

    How we know this

    70% of people report they got enough training when they started working here.

    Based on data from 90 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Barchester Healthcare?

    Only some people are given support to progress here.

    How we know this

    In the last year, 57% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 75 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Barchester Healthcare head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 80 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Barchester Healthcare is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    70% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 86 people who took the Breakroom Quiz between September 2022 and September 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Barchester Healthcare

What Barchester Healthcare employees say about their job

  • Best thing

    Flexible

    Worst thing

    Manager not being proactive

    6.7

    Barchester Healthcare Administrator, June 2023

  • Best thing

    Love the residents here

    Worst thing

    The stress and pressure from some of the residents

    6.8

    Barchester Healthcare HCA, May 2023

See more reviews
  • Best thing

    looking after people

    Worst thing

    it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.

    6.0

    Barchester Healthcare Senior carer, March 2023

  • Best thing

    You get supports front the staff

    Worst thing

    When we are short and don't get time and half when we have to do the extra work when are short staffed

    4.9

    Barchester Healthcare Care assistant, February 2023

  • Best thing

    The team you work with on the floor and the friends you make

    Worst thing

    Management not caring about their employees and more interested in filling the rooms and accepting residents who’s needs you cannot meet, getting paid less for the same work because of your age. The stress

    5.5

    Barchester Healthcare Senior carer, November 2022

  • Best thing

    residents, progression in job and support with progressing ny career

    Worst thing

    rude management, divide between upstairs and downstairs resident in way of money spent on the area of home

    6.4

    Barchester Healthcare Senior carer, May 2022

  • Best thing

    Work a weeks hours in 3 days.
    Like who I work with.

    Worst thing

    Stressful, barchester is massively profit orientated.
    Pay isn’t great for what you do but you get that everywhere

    5.0

    Barchester Healthcare Care assistant, October 2021

  • Best thing

    I love been a carer and looking after patients . I love interacting and seeing them progress and some go home .

    Worst thing

    I feel we aren’t praised enough and rewarded enough it always seems to be the same people that get rewarded when we do so much .

    6.8

    Barchester Healthcare Care assistant, March 2021

  • Best thing

    We work incredibly hard, it’s a very rewarding place to work, the friends you make last a lifetime.

    Worst thing

    Usually not enough staff or hrs, leading to stress amongst staff.

    4.6

    Barchester Healthcare Head of Housekeeping, December 2020

  • Best thing

    I enjoy chatting and listening to the people which live in the care home.
    I work with some great people there, I enjoy chatting and working with them.

    Worst thing

    Not doing a good job, because we are not given enough time or staff to do the job correctly.
    Seeing residence unhappy and not having the time to spend with them to support them.

    4.9

    Barchester Healthcare Care assistant, November 2020

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