About Haven
Haven are a chain of holiday parks. They provide caravan, touring, and camping facilities.
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About this pay estimate
CloseThis pay estimate is based on data from 20 Compass Group employees who took the Breakroom Quiz between May 2022 and September 2023.
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Job description from Haven
At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK’s most loved holiday and holiday home business.
- Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park, including with our partner brands - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees) - 20% Discount in our on-Park shops - We offer a fantastic Health, Mind & Money Support Programme
Pay Rates:
£13.42 per hour Working Hours:
45 hours per week - Flexible working shifts available on a rota basis - Mornings, Afternoons & Evenings - with the added bonus of Christmas and New Year off!
What You'll Be Doing As a Chef with ongoing training and support you’ll be working in one of our Park Restaurants to prepare, cook and present tasty dishes to specification, ensuring a great taste experience for our guests every time. - You could be starting early cooking up a full English on the breakfast shift or ensuring our guests have delicious evening meals - You’ll help keep our kitchens clean and safe - Always taking Health & Safety very seriously - Have fun working as a Team to deliver great food memories for our guests on holiday - Our working ‘season’ is from February to November with an opportunity to return on permanent basis if you wish!
What We Would Like You To Bring You may already be a Commis Chef looking to progress, a Chef de Partie or Sous Chef looking for a new opportunity…
It may sound like a cliché, but all we’re looking for is a fantastic ‘Team Player’. You’ll be eager, willing to learn and work as a Team, with a huge portion of passion on the side!
You may come for a season and stay for a decade. You may start with us as a Chef and grow into a General Manager’s role… Either way we would love an opportunity to discuss our Park based roles with you and all we have to offer you by joining our Team at Haven! At Haven (part of Bourne Leisure Ltd) we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where every one of our team feels like they really belong and can truly be themselves. Whether you’re looking for the first step in your career or you’re on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments please visit our careers site and social pages.
We are keen to ensure that we support every candidate throughout the recruitment process according to their needs. If you require any support or reasonable adjustments during the application, please contact us on resourcingteam@bourne-leisure.co.uk
Job insights from Breakroom
Chefs
Chefs prepare and cook food in restaurants, hotels and bars.
What you’ll do as a chef:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Haven pay a living wage?
Most people are not paid a living wage.
How we know this
71% of people say they are paid below the Real Living Wage for where they live.Based on data from 96 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £10.90 per hour, and £11.95 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Haven pay market rates?
Only some people are paid above average for their job.
How we know this
60% of people are paid below average for the type of work they do.Based on data from 86 people who took the Breakroom Quiz between October 2022 and September 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do Haven pay the same regardless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what Haven pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 162 people who took the Breakroom Quiz between August 2021 and September 2023.
Needs improving
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Most people don’t get paid breaks
Do workers at Haven get paid breaks?
No. Most people don’t get paid breaks.
How we know this
88% of people say they don’t get paid breaks.Based on data from 108 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Haven pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
89% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 92 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Haven do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
42% of people report that they do extra work that they don’t get paid for.Based on data from 95 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Haven?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 66% of people with changing schedules report getting one week notice or less.
- 17% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 6% of people with changing schedules report getting four weeks notice or more.
Based on data from 99 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Haven worry about hours?
Some people worry about getting enough hours.
How we know this
43% of people report they worry about getting enough hours.Based on data from 89 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Haven workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
47% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 106 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Haven workers to change shifts?
Some people find it hard to change shifts.
How we know this
61% of people report that it’s hard to change shifts if they need to.Based on data from 75 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Haven?
Some people find it hard to book holiday.
How we know this
43% of people report it’s hard to book holidays.Based on data from 94 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Haven managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
43% of people say their manager changes their shifts at the last minute.Based on data from 95 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Haven?
Some people find it hard to take sick leave.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 94 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Haven job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
76% of students report this is a good place to work if you’re studying.Based on data from 37 people who took the Breakroom Quiz between August 2022 and August 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working at Haven good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
68% of people who care for a child or other relative report this is a good place to work.Based on data from 25 people who took the Breakroom Quiz between August 2021 and July 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Haven feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 96 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Haven get proper breaks?
Some people don’t get proper breaks.
How we know this
54% of people report that they don’t get to take proper breaks.Based on data from 103 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Haven?
Most people feel stressed here.
How we know this
81% of people say they often feel stressed at work.Based on data from 100 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Haven enjoy their jobs?
Most people enjoy their job.
How we know this
68% of people report they enjoy their job.Based on data from 87 people who took the Breakroom Quiz between September 2022 and September 2023.
Okay
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Only some people recommend their team
Do people at Haven recommend working with their team?
Only some people recommend working with their team.
How we know this
46% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 112 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Haven?
Some people did’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 103 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Haven?
Only some people are given support to progress here.
How we know this
In the last year, 51% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 93 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Haven head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 101 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Haven is doing?
Only some people feel well informed about how the company is doing.
How we know this
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 96 people who took the Breakroom Quiz between September 2022 and September 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Haven employees say about their job
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Best thing
Everyone made to feel included
Worst thing
Having to leave
Haven Team member, August 2023
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Best thing
20% discount making friends
Worst thing
Under paid over worked management have no care for the team
Haven Cleaner, July 2023
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