About Nando’s
Nando’s is a restaurant chain. They serve Portuguese-African food.
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Job description from Nando’s
This may differ for under 18s
We're on the search for Back of House Nandocas (what we call our Team Members) to join us!
The role of a Back of House Nandoca is simple...to prepare and make the finest PERi-PERi meals to wow every guest.
We offer full and part-time positions, and no previous experience is required, just show us that you're brimming with passion and willing to learn and we will teach you the rest.
What I do
- I make our guests feel valued as part of our family by cooking, grilling, and preparing their meals to Nando's high standards.
- I set up, maintain, hand over and close down clean, safe and fully operational workstations.
- I handle deep cleaning to Nando's high standards
- I follow all fire safety, health and safety, food hygiene and restaurant security measures
Perks of the role
- Free meal on every shift you work
- Flexible shifts
- Access to a great discount platform
- Discount on Nando's for you and your friends and family (40% everyday)
- Internal development programmes to support your career development
- Regular regional parties and events
- Refer a friend incentive scheme
To join us apply today!
At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. To find out more click here here
Please note: We know you might be keen to start earning your own cash, but legislation on health & safety is incredibly important to us so you can only become a Nando's Team Member once you've finished school. When the time is right we'd love to see your application to become a Nando's Team Member and you can get free PERi goodness on every shift you work.
Job insights from Breakroom
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
What employees say
Pay
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Good
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People are paid minimum wage
Do Nando’s pay back of house minimum wage?
Yes. Most people are paid above the minimum wage.
How we know this
97% of people say they are paid at or above the legal minimum wage.Based on data from 73 people who took the Breakroom Quiz between May 2022 and May 2023.
Bad
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Most people aren’t paid a living wage
Do Nando’s pay back of house enough to live on?
Most people are not paid a living wage.
How we know this
91% of people say they are paid below the Real Living Wage for where they live.Based on data from 68 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The new Living Wage rates were announced on Thursday 22 September 2022.
The rates are now £10.90 per hour, and £11.95 per hour in London.
Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.
On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Nando’s pay back of house market rates?
Most people are paid above average for their job.
How we know this
88% of people are paid above average for the type of work they do.Based on data from 32 people who took the Breakroom Quiz between May 2021 and May 2023.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do back of house at Nando’s get paid the same regargless of age?
Yes, people under the age of 23 get paid the same as those above 23.
See what Nando’s pays different age groupsHow we know this
The average pay of under 23s is the same as those above 23.Based on data from 103 people who took the Breakroom Quiz between July 2019 and May 2023.
Good
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Most people get paid breaks
Do back of house at Nando’s get paid breaks?
Yes. Most people get paid breaks.
How we know this
91% of people say they get paid breaks.Based on data from 69 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Bad
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Most people don’t get sick pay
Do Nando’s pay back of house sick pay?
No. Most people don’t get proper sick pay.
How we know this
92% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 61 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do back of house at Nando’s do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
72% of people report that they don’t do extra unpaid work.Based on data from 69 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Bad
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Less than 4 weeks notice of shifts
How much notice do back of house get of their shift pattern at Nando’s?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 70% of people with changing schedules report getting one week notice or less.
- 26% of people with changing schedules report getting two weeks notice.
- 4% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 73 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do back of house at Nando’s worry about hours?
Most people don’t worry about getting enough hours.
How we know this
74% of people report they don’t worry about getting enough hours.Based on data from 73 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do back of house at Nando’s get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
51% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 72 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for back of house at Nando’s to change shifts?
Some people find it hard to change shifts.
How we know this
59% of people report that it’s hard to change shifts if they need to.Based on data from 56 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for back of house to book a holiday at Nando’s?
Most people find it easy to book holiday.
How we know this
68% of people report it’s easy to book holidays.Based on data from 65 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Nando’s managers change back of house shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
37% of people say their manager changes their shifts at the last minute.Based on data from 67 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for back of house to take sick leave at Nando’s?
Some people find it hard to take sick leave.
How we know this
35% of people report that it’s hard to take time off if they are sick.Based on data from 63 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is back of house at Nando’s job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
85% of students report this is a good place to work if you’re studying.Based on data from 34 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do back of house at Nando’s feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 64 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do back of house at Nando’s get proper breaks?
Most people get proper breaks.
How we know this
85% of people report that they get to take proper breaks.Based on data from 65 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Bad
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Most people are stressed
Is it stressful for back of house to work at Nando’s?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 64 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do back of house at Nando’s enjoy their jobs?
Only some people enjoy their job.
How we know this
46% of people report they don’t enjoy their job.Based on data from 63 people who took the Breakroom Quiz between May 2022 and May 2023.
Okay
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Only some people recommend their team
Do back of house at Nando’s recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 73 people who took the Breakroom Quiz between May 2022 and May 2023.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do back of house get enough training when they start at Nando’s?
Some people did’t get enough training when they started.
How we know this
36% of people report they didn’t get enough training when they started working here.Based on data from 69 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are back of house given support to progress at Nando’s?
Only some people are given support to progress here.
How we know this
In the last year, 48% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 60 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Bad
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Head office doesn’t understand what’s happening
Do back of house think Nando’s head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
70% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 60 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do back of house feel well informed about how Nando’s is doing?
Only some people feel well informed about how the company is doing.
How we know this
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 63 people who took the Breakroom Quiz between June 2022 and May 2023.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Nando’s employees say about their job
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Best thing
Team trips away
Worst thing
New KPI's are exhausting. All staff are paid minimum wage which only attracts students. Its impossible to run a restaurant with all part time employees.
Management haven't seen a fair pay increase in comparison to minimum wage.
Area managers have no idea what's going on and plays favourites. General managers not in store or doing proper hours, arwa managers looking after favourite restaurants by moving money and sales so they reach bonus while other restaurants get nothing.
I've been promised development loads of times and nothing happens while others seem to get all the opportunities.
The ethos when I joined was make money and have fun. Now its all micro managed and data heavy. The fun has been lost.Nando’s Employee, May 2023
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Reply from Talent Acquisition Social Media Executive at Nando’s, May 2023
Hey, many thanks for your review. We're disappointed to read your comments and would like to look into them further - can you please drop us an email with more detail to peoplesupport@nandos.co.uk so we can look into this and get back to you?
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Best thing
Discounts
Food
Fairly chill on quiet daysWorst thing
Can be quite stressful on busy days
Customers will speak to you like dirtNando’s Cashier, March 2023
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Reply from Talent Acquisition Social Media Executive at Nando’s, March 2023
Hey, many thanks for your review. Great to see you're a fan of the discount and free food but you're welcome to drop us an email to peoplesupport@nandos.co.uk with more detail around your less positive comments if you'd like us to look into anything further for you.
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