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Posted 69 days ago

Restaurant Crew Member Full time

Burger King

About Burger King

Burger King is a fast food restaurant chain. They serve American-style fast food, specialising in burgers.

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Job description from Burger King

Restaurant Crew Member

We are ambitious, growing fast and looking for people to join the BKUK story. To pull it off we need Restaurant Crew Members with fire in their belly who want to commit to the cause of go Whopper or go home!

We treat everyone as individuals, giving you free rein to steer your career, and be the real you. We also have a laugh. We make people feel they can come and stay, just as they are, and everyone feels part of something brilliant.

[Hourly rates: 16-17 years
£6.00 | 18-20 years £7 | 21-22 years £9.18 | 23+ years £9.50]

What we’re after:

Do you like putting smiles on other people's faces?
Do you love working at pace and can you pick up the pace when you need to?
Do you enjoy teamwork and bring a sense of fun?
Do you like taking the challenges of each day as it comes?
Do you get a buzz out of helping other people?
If you answered yes to these questions, then we are the place for you.

What you’ll do:

  • Build your skills and knowledge of quick service with the opportunity to work in the kitchen, service area and on the floor
  • Take customer experience from good to legendary ensuring perfect products with exceptional service every time
  • Be part of a fast-moving, high energy team supporting each other on every shift

What you’ll get:

  • Flexible hours
  • A really great team looking out for you
  • Lots of progression opportunities (we are growing fast!)
  • Discount vouchers for places you’ll want to go to
  • 50% off food and drink for friends and family
  • Oh, and free meals at work

No experience? – don’t worry we will give you full training and give you the skills you need.

Job insights from Breakroom

Fast food team members

Fast food team members serve food and drinks to customers.

What you’ll do as a fast food team member:

  • Prepare food and drinks
  • Serve food and drink
  • Deal with customers
  • Take payments
  • Be responsible for health and safety
  • Take orders and listen to customers

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Walking
  • Cleaning
  • Wearing a uniform
  • Anti-social hours
  • Dealing with customers
  • Using a computer

What employees say

Pay

    Good
  • People are paid minimum wage

    Do Burger King pay crew members minimum wage?

    Yes. Most people are paid above the minimum wage.

    How we know this

    95% of people say they are paid at or above the legal minimum wage.

    Based on data from 62 people who took the Breakroom Quiz between November 2022 and May 2023.

  • Bad
  • Most people aren’t paid a living wage

    Do Burger King pay crew members enough to live on?

    Most people are not paid a living wage.

    How we know this

    87% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 191 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The new Living Wage rates were announced on Thursday 22 September 2022.

    The rates are now £10.90 per hour, and £11.95 per hour in London.

    Employers are expected to implement the rise as soon as possible but by the latest 14 May 2023.

    On the 14 May 2023, employers’ Breakroom Rating will be updated to reflect this.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Burger King pay crew members market rates?

    Only some people are paid above average for their job.

    How we know this

    50% of people are paid below average for the type of work they do.

    Based on data from 62 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Under 23s get paid less than everyone else

    Do crew members at Burger King get paid the same regargless of age?

    No, people under the age of 23 get paid less than those above 23.

    See what Burger King pays different age groups

    How we know this

    The average pay of under 23s is less than those who are over 23.

    Based on data from 221 people who took the Breakroom Quiz between June 2021 and May 2023.

  • Bad
  • Most people don’t get paid breaks

    Do crew members at Burger King get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    97% of people say they don’t get paid breaks.

    Based on data from 60 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do Burger King pay crew members sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    99% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 182 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do crew members at Burger King do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    73% of people report that they don’t do extra unpaid work.

    Based on data from 192 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Bad
  • Less than 4 weeks notice of shifts

    How much notice do crew members get of their shift pattern at Burger King?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 89% of people with changing schedules report getting one week notice or less.
    • 10% of people with changing schedules report getting two weeks notice.
    • 2% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 61 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do crew members at Burger King worry about hours?

    Some people worry about getting enough hours.

    How we know this

    55% of people report they worry about getting enough hours.

    Based on data from 62 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do crew members at Burger King get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 62 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for crew members at Burger King to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 155 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for crew members to book a holiday at Burger King?

    Most people find it easy to book holiday.

    How we know this

    67% of people report it’s easy to book holidays.

    Based on data from 169 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Burger King managers change crew members shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    62% of people say their manager changes their shifts at the last minute.

    Based on data from 186 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for crew members to take sick leave at Burger King?

    Some people find it hard to take sick leave.

    How we know this

    47% of people report that it’s hard to take time off if they are sick.

    Based on data from 174 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Bad
  • People work a lot more hours than their contract

    Do crew members work the same number they are contracted for at Burger King?

    Most people work a lot more hours than their contact..

    How we know this

    86% of people report working 8 hours or more than their contract.

    Based on data from 190 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most students say it’s good

    Is crew members at Burger King job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    78% of students report this is a good place to work if you’re studying.

    Based on data from 105 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as crew members at Burger King good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    62% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 21 people who took the Breakroom Quiz between March 2020 and February 2023.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do crew members at Burger King feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    34% of people say they’re not treated with respect by their managers.

    Based on data from 183 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do crew members at Burger King get proper breaks?

    Most people get proper breaks.

    How we know this

    82% of people report that they get to take proper breaks.

    Based on data from 179 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people are stressed

    Is it stressful for crew members to work at Burger King?

    Most people feel stressed here.

    How we know this

    74% of people say they often feel stressed at work.

    Based on data from 196 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do crew members at Burger King enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    51% of people report they don’t enjoy their job.

    Based on data from 166 people who took the Breakroom Quiz between May 2022 and May 2023.

  • Okay
  • Only some people recommend their team

    Do crew members at Burger King recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    52% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 62 people who took the Breakroom Quiz between November 2022 and May 2023.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do crew members get enough training when they start at Burger King?

    Some people did’t get enough training when they started.

    How we know this

    62% of people report they didn’t get enough training when they started working here.

    Based on data from 191 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are crew members given support to progress at Burger King?

    Only some people are given support to progress here.

    How we know this

    In the last year, 54% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 179 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do crew members think Burger King head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 180 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do crew members feel well informed about how Burger King is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    64% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 179 people who took the Breakroom Quiz between May 2022 and May 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Burger King

What Burger King employees say about their job

  • Best thing

    Staff meals, discount at Asda.

    Worst thing

    No progression, full of gate keepers

    3.0

    Burger King Assistant manager, May 2023

  • Best thing

    Free food on break

    Worst thing

    Poorly ran diss respectful management if you don’t have your allocated 30min break in a shift it’s still deducted from your wage even if you worked the 30mins

    1.1

    Burger King Team member, May 2023

See more reviews
  • Best thing

    Relatively straightforward

    Worst thing

    Stressful rushes, no proper training, rude customers, no staff room

    3.2

    Burger King Crew member, May 2023

  • Best thing

    Love most of the people I work with and the job itself is pretty easy

    Worst thing

    Often understaffed in order to save hours and not given enough shifts. Rotas are only given out a few days (sometimes a week) before you’re expected to work then - makes it difficult to plan other elements of life

    5.5

    Burger King Crew member, April 2023

  • Best thing

    Most of my team are nice

    Worst thing

    One particular manager who constantly berates and disrespects staff, not enough training, unfair pay, shift pattern is not ideal (night shifts are mandatory)

    3.0

    Burger King Crew member, April 2023

  • Best thing

    The people that work with me are really friendly

    Worst thing

    How dirty the environment is

    5.5

    Burger King Cook, January 2023

  • Best thing

    The people you meet during work and get to know as you work as a team. Great fun and memories to be had

    Worst thing

    Immaturity of coworkers/people not working when they are supposed to. It can get stressful and you need all the help you can get

    5.5

    Burger King Crew member, December 2022

  • Best thing

    Good working conditions and better staff training

    Worst thing

    Shortage of staff and managers

    3.9

    Burger King Assistant manager, November 2022

  • Best thing

    The team that I work with is absolutely amazing and that's where I found most of my current friends.

    Worst thing

    Management is riddled with double standards and they put insane amounts of pressure on me for small things.

    3.7

    Burger King Shift manager, August 2022

  • Best thing

    Flexibility is pretty good

    Worst thing

    Your shifts can be changed as much as the day before and they won't tell you about it, they rota you for days you have scheduled off then are annoyed when you bring it up to them

    5.5

    Burger King Crew member, February 2022

  • More reviews from Burger King employees