Zara

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Zara is a fashion retailer. They sell homewares, womenswear, menswear and childrenswear.

zara.com/uk

Zara job reviews

Showing 42 reviews

  • Best thing

    The opportunity is great

    Worst thing

    Its not utilised properly, not helpful

    3.4

    Sales assistant at Zara, June 2025

  • Best thing

    It’s near my house

    Worst thing

    It’s too hectic

    6.0

    Sales assistant at Zara, April 2025

  • Best thing

    Friends and not having to work Friday Saturdays as a student

    Worst thing

    Toxic environment, some staff get away with doing very little and don’t get the same consequences

    5.5

    Cashier at Zara, February 2025

  • Best thing

    Other colleagues (sales assistants)

    Worst thing

    Rude managers, miscommunication

    2.3

    Cashier at Zara, December 2024

  • Best thing

    Discount. Leave earlier or start later since i only do less in a day.

    Worst thing

    Everything else.

    3.0

    Cashier at Zara, November 2024

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  • Best thing

    To finish the shift

    Worst thing

    To get paid for one person but had to work for two or more.

    3.0

    Sales assistant at Zara, May 2024

  • Best thing

    Discounts, work colleges, seeing new clothes

    Worst thing

    Can be stressful
    Rude customers

    7.7

    Sales assistant at Zara, May 2024

  • Best thing

    Pay and Benefits

    Worst thing

    0 flexibility for students
    extremely stressful
    difficult to take time off outside of your 5 weeks holiday (i.e. if you wanted a week of unpaid leave as you have uni exams)

    2.1

    Sales assistant at Zara, April 2024

  • Best thing

    I set my own priorities

    Worst thing

    I get disrespected with no reason

    4.1

    Visual merchandiser at Zara, February 2024

  • Best thing

    I never be bored, there is always something to do

    Worst thing

    Customers aervice, weekends working hours and salary

    7.1

    Commercial manager at Zara, February 2024

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  • Best thing

    Career development

    Worst thing

    Toxic managers, rude customers and not getting paid enough for the amount of work

    6.0

    Commercial manager at Zara, January 2024

  • Best thing

    Colleagues and discount

    Worst thing

    Booking holidays, pressure, rude customers,

    6.4

    Sales assistant at Zara, January 2024

  • Best thing

    Discount. Set procedures

    Worst thing

    Stressful. Favoritism

    8.4

    Sales assistant at Zara, August 2023

  • Worst thing

    No one care about mental and physical health

    8.0

    Visual merchandiser at Zara, July 2023

  • Best thing

    breaks

    Worst thing

    the staff and managers are really rude. they don’t show any respect to you and if they don’t want you there why do inditex hire you.

    2.8

    Sales assistant at Zara, July 2023

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  • Best thing

    Nothing is the worst environment that I’ve ever worked at

    Worst thing

    A lot of racism in Zara.
    They do not treat people with respect!
    Managers scream in your face.
    They don’t care about mental health.

    3.0

    Sales assistant at Zara, March 2023

  • Best thing

    Flexible

    Worst thing

    Too physical
    Too many jobs for one person

    6.6

    Employee at Zara, February 2023

  • Best thing

    The lag and discount

    Worst thing

    Management, all of them. Communication. How we are treated and spoken to. More than 3 latenesses can end up in dismissal if head office or management don’t see progression. They question you and other colleagues about your sickness/time off. Question you and other colleagues if being late for 2/5 minutes off break or lunch, or coming in t start etc

    7.8

    Sales assistant at Zara, January 2023

  • Best thing

    People who work there

    Worst thing

    So un organised

    8.9

    Sales assistant at Zara, January 2023

  • Best thing

    The money

    Worst thing

    The managers and rude customers

    5.0

    Sales assistant at Zara, January 2023

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  • Best thing

    Working with a close friend to get tasks done quickly and swiftly with our well balance communicating skill having a great balance of talking working

    Worst thing

    The general manager talks to the staff and I with minimum respect except if she knows you from outside of work

    9.0

    Sales assistant at Zara, December 2022

  • Best thing

    the discount

    Worst thing

    stressful when busy

    6.6

    Sales assistant at Zara, November 2022

  • Best thing

    The 25% discount

    Worst thing

    The ac has been broken for months and they haven't fix it.
    The area is hot all the time, so I always have to keep drinking water and sometimes I will get headaches

    2.7

    Sales assistant at Zara, October 2022

  • Best thing

    Discount, possibly to grow, flexible hours

    Worst thing

    Disorganized, little training, no time

    4.1

    Department manager at Zara, October 2022

  • Best thing

    Working with people

    Worst thing

    Stress and pressure

    5.5

    Department manager at Zara, October 2022

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  • Best thing

    25% discount and free uniform

    Worst thing

    Customers

    8.4

    Department operations manager at Zara, September 2022

  • Best thing

    The workplace is very healthy for the employees ! We are all a team and we have managed to work effectively ! Also The managers are very supportive and friendly!

    Worst thing

    We are currently sort in staff so we put double effort to get things done

    9.4

    Sales assistant at Zara, September 2022

  • Best thing

    -Discount
    -Flexibility of weekly hours

    Worst thing

    -Understaffed
    -1 person needs to do job for 2
    -Constant overtime
    -Costumers tend to be rude
    -Head manager seems to not know what’s going on in certain sections leading to unrealistic expectations for the employees
    -Employees have always tasks assigned so we need to rush when helping costumers in order to be able to finish on time

    4.2

    Sales assistant at Zara, September 2022

  • Best thing

    The colleagues

    Worst thing

    The managers and customers

    7.3

    Sales assistant at Zara, August 2022

  • Best thing

    The discount and friendly supportive team members

    Worst thing

    Very stressful, hard to keep up with all the customers asking questions. The store gets extremely busy

    4.6

    Sales assistant at Zara, July 2022

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  • Best thing

    Made close friends with some team members.
    25% discount.
    Easy work.
    Always something to do so you don’t get bored.
    Lots of training and progression opportunities.

    Worst thing

    Catty and cliquey team.
    Management favouritism.
    Lots of negative feedback, little positive feedback.
    Highly entitled customers.
    Strict store policies, such as the returns policies, make for some very angry/nasty customers.
    Every day is a busy day at Zara.

    5.5

    Retail assistant at Zara, April 2022

  • Best thing

    The people you meet

    Worst thing

    Customers

    5.5

    Commercial manager at Zara, January 2022

  • Best thing

    Good pay
    Friendly team
    25% discount
    Paid 20 min break

    Worst thing

    No training
    Unrealistic targets set
    Stressful
    Miscommunication between managers
    Equipment to do the job doesn't always work
    Last minute rota changes
    Constant overtime

    3.4

    Stockroom assistant at Zara, December 2021

  • Best thing

    You meet nice co workers

    Worst thing

    -no training
    -rude customers
    -managers expect you to know everything
    -when you’re new the people who have been working there for longer take advantage of you. (They make you do their job.)

    5.5

    Sales assistant at Zara, July 2021

  • Best thing

    Job discount

    Worst thing

    Very busy, overworked often, management very snobby, understaffed all the time, only hire part time for sales associate

    2.4

    Cashier at Zara, May 2021

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  • Best thing

    Meet new people from different back grounds

    Worst thing

    Managers are not respectful and nice
    Unfair situations with management

    2.8

    Sales assistant at Zara, December 2020

  • Best thing

    Pay and hours

    Worst thing

    My boss she’s horrible and a bully

    1.4

    Sales assistant at Zara, January 2020

  • Best thing

    I met nice people

    Worst thing

    The managers are very rude ,some of them

    4.3

    Sales assistant at Zara, October 2019

  • Best thing

    Job satisfaction

    Worst thing

    Managements expectations and the way they speak to you

    3.0

    Cashier at Zara, October 2019

  • Best thing

    Discount and friends

    Worst thing

    Miscommunication from managers, gossip, bad attitude from managers

    4.5

    Sales assistant at Zara, October 2019

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  • Best thing

    Discounted clothes

    Worst thing

    Very busy store

    9.0

    Sales associate at Zara, October 2019

  • Best thing

    It’s quite challenging so I feel like I’m constantly busy doing things.

    Worst thing

    It’s very stressful and you have to deal with a lot of verbal and sometimes physical abuse from customers.

    2.3

    Sales assistant at Zara, October 2019