Yorkshire Ambulance Service
The Yorkshire Ambulance Service responds to health emergencies.
yas.nhs.ukBased on responses from 34 employees at Yorkshire Ambulance Service.
People think head office doesn’t understand what’s happening where they work
Based on information from 30 job reviews
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
People don’t get enough choice over which shifts they work
Based on information from 29 job reviews
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
No. People don’t get paid breaks
Based on information from 34 job reviews
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Most people find it hard to change shifts
Based on information from 23 job reviews
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Most people feel stressed here
Based on information from 34 job reviews
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Most people say this is a bad place to work if you care for a child or other relative
Based on information from 14 job reviews
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Only some people are given support to progress here
Based on information from 26 job reviews
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Only some people feel well informed about how the company is doing
Based on information from 33 job reviews
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Most people find it easy to book holidays
Based on information from 30 job reviews
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Most people get proper breaks
Based on information from 34 job reviews
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Most people recommend working with their team
Based on information from 34 job reviews
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Most people feel treated with respect by their managers
Based on information from 27 job reviews
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Most people don’t worry about getting enough hours
Based on information from 15 job reviews
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
People find it easy to take sick leave
Based on information from 30 job reviews
People enjoy their job
Based on information from 21 job reviews
People get enough training when they start
Based on information from 32 job reviews
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Managers don’t change people’s shifts at short notice
Based on information from 33 job reviews
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
People are paid enough to live on
Based on information from 32 job reviews
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.
Find out more in our explainer about the Real Living Wage.
People get 4 weeks notice of when they’re working
Based on information from 19 job reviews
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Yes. People get proper sick pay
Based on information from 29 job reviews
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
No. People don’t do unpaid extra work
Based on information from 32 job reviews
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Yorkshire Ambulance Service ranks 11th to work for out of healthcare providers.
Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 23 May, 2022.
Helping others
Dealing with complex situations
Unsettling calls
Public
Yorkshire Ambulance Service Employee, February 2022
Working as part of a team towards a common goal, what you say and do can really make a difference to someone's life.
Every day is completely different to the last.
Shifts are managed by a separate department which does not usually seem to take the employee's interests into account, upper management can often seem detached from what goes on out on the road.
Yorkshire Ambulance Service Specialist paramedic, December 2020
Based on 19 Yorkshire Ambulance Service employees
Based on 15 Yorkshire Ambulance Service employees
Based on 34 Yorkshire Ambulance Service employees
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